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Employment at Revelstoke Mountain Resort

Revelstoke Mountain Resort looks for individuals who are courageous, compassionate, and competitive; thrive on positive, frequent customer contact; have an adventurous spirit and are enthusiastic, sincere, and fun loving. Revelstoke Mountain Resort fosters a work environment where diversity is valued, quality of life is enhanced and individual aspirations are fulfilled.

Now Hiring for July & August

  • Retention Bonus of $2/hour for RMR & Sutton Place Hotel Employees
  • Summer Season Pass for all Resort employees
  • Winter Season Pass for Revelstoke Secondary School Students
  • New Scholarship Program with 4 x $500 Scholarships Available
  • Exclusive Staff Perks and Offers
*Some conditions apply.

No phone calls please - only successful applicants will be contacted.

Summer Guest Services Agent

The Guest Service Agent continually strives to provide our guest with the ultimate summer adventure. You are expected to market the products, services, programs, benefits and qualities of Revelstoke Mountain Resort and our third party adventures to our guests.

Responsibilities

  • Answer guest inquiries and complaints in a professional manner
  • Sell lift tickets, passes, and any other summer product or activity of the resort
  • Complete daily cash outs and reconciliations
  • Assist guests with ticket/pass/activities issues
  • Provide the guest with general resort and town information
  • Maintain Lost & Found articles
  • Maintain comment cards
  • Assist other departments when requested
  • General cleaning duties
  • Other duties as required

Requirements

  • Experience in the tourism industry or a guest relations type atmosphere
  • Excellent communication skills
  • Excellent customer service skills
  • Excellent sales skills
  • Excellent cash handling experience
  • Previous computer knowledge
  • Team player
  • English as a first language, other languages an asset
  • Mature, enthusiastic, and guest service oriented
  • Thrives in a fast-paced environment
  • Well-organized
  • Attention to detail
  • Good time management skills
  • Excellent communication skills
  • Conflict resolution skills an asset
  • Ability to multi-task and willingness to assist other departments when required

Email Application »   This is a Full Time Seasonal position.

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