Employment at Revelstoke Mountain Resort

Revelstoke Mountain Resort looks for individuals who are courageous, compassionate, and competitive; thrive on positive, frequent customer contact; have an adventurous spirit and are enthusiastic, sincere, and fun loving. Revelstoke Mountain Resort fosters a work environment where diversity is valued, quality of life is enhanced and individual aspirations are fulfilled.

No phone calls please - only successful applicants will be contacted.
  • Revelstoke Mountain Resort

    Web Designer

    Under the direction of the Marketing Manager and Marketing Director, the Web Designer will be responsible for executing the online strategies for Revelstoke Mountain Resort and Selkirk Tangiers Heli Skiing. This position will take ownership of the two brand websites to ensure content is engaging, relevant and optimized for performance. The Web Designer will be responsible for content development, ongoing site updates, the design of digital assets, landing page creation and other web-related functions. This position will also assist in the creation and deployment of various email marketing campaigns and the development of assets for other marketing channels.​

    Responsibilities

    Online Responsibilities
    • Manage online content and perform regular updates to RevelstokeMountainResort.com (ExpressionEngine CMS) and Selkirk-Tangiers.com (WordPress CMS). Ensure information is timely, accurate, current, and conforms to the established communication standards.
    • Maintain the navigation of the sites with respect to menus, indexes, and site directories.
    • Liaise with internal stakeholders to facilitate the development of web content and provide feedback on online initiatives.
    • Edit and proof read all online content to maintain communication standards.
    • Design digital assets for a variety of channels including brand websites, digital display, email marketing and Social Media.
    • Create landing pages for various campaigns and products. This includes the development of online tables, forms, digital graphics, and content modules.
    • Optimize site performance for mobile functionality. The ideal candidate should be familiar with media queries, responsive web design and asset optimization.
    • Track and report on all site metrics using Google Analytics to identify trends and monitor site performance.
    • Assist with the ongoing development and execution of online strategies including: digital advertising, email marketing, ecommerce sales, and Social Media.
    • Communicate with other online partners to maximize inbound links and site traffic.
    Email Marketing Responsibilities
    • Design email templates using an HTML Editor and the IBM Watson platform.
    • Build email queries to target specific contacts while adhering to Canadian Anti-Spam Legislation.
    • Develop automated email marketing campaigns based on user behaviour and data fields.
    • Update contact lists and customer records as required.

    Requirements

    Skills Required
    • Language familiarity: HTML, CSS, SASS, PHP, JavaScript.
    • Software familiarity: Adobe Photoshop, Adobe Dreamweaver (or similar HTML editor), FileZilla (or similar FTP client), Expression Engine (considered and asset), WordPress (considered an asset), IBM Watson/Silver Pop (considered an asset), Google Analytics.
    • Strong copy writing skills with attention to detail.
    Additional Skills Considered an Asset
    • Familiar with other Adobe products including Illustrator, InDesign, Lightroom and Premiere.
    • Graphic Design capabilities that extend beyond the digital medium.
    • Demonstrated interest in photography or video.
    Minimum Requirements
    • A degree or diploma from a recognized university or college with a specialization in web design, graphics, or communications.
    • Experience in the development, delivery, and management of web communications for multiple stakeholders.
    • Knowledge of best practices with respect to web development and communication.
    • Experience in project management.
    • Passion for skiing/snowboarding.

    Competition closes December 31, 2017


    Email Application »    Permalink   This is a Full Time position.

    Heavy Equipment Maintenance Supervisor / Journeyman Heavy Duty Mechanic

    Oversee the maintenance program of the heavy equipment fleet at Revelstoke Mountain Resort.

    Responsibilities

    • Delegate and perform all needed maintenance activities for all heavy equipment fleet aspects of the resort, as required.
    • Maintain records of all maintenance activity.
    • Run a clean and professional shop.
    • Assist with development of the annual maintenance budget.
    • Ensure staffing meets operational needs while keeping within payroll budget.
    • Conduct formal performance evaluations for vehicle maintenance staff.
    • Ensure that all related activities are conducted in a safe manner through sound judgment and knowledge of safety procedures and guidelines.

    Requirements

    • Must have Grade 12 Diploma or equivalent.
    • Journeyman Heavy Duty Mechanic – BC Trades Certification, Interprovincial Red Seal Trades Certification or international equivalent.
    • A minimum of 8 years related experience - electrical experience preferred.
    • Must have a valid Driver’s License (Driver’s abstract required.)
    • Must be able to work outdoors in various weather conditions.
    • Must be able to work in potentially hazardous environment with exposure to variety of physical conditions such as proximity to moving mechanical parts and electrical current.


    Email Application »    Permalink   This is a Full Time position.

    Boot Fitter

    As a boot fitter you will be responsible for delivering a world class boot fitting experience. This position is responsible for hard good sales and custom boot fitting within the resort owned retail shop at the base of the resort.

    • Position is full-time hourly with a base rate plus sales based commissions.
    • Position includes Season Pass, resort discounts and other benefits.

    Responsibilities

    • Deliver exceptional service and quality
    • Assess guest’s needs and create foot beds and boot adjustments accordingly
    • Resolve customer problems efficiently and professionally
    • Demonstrate proficiency in selling skills
    • Keep an organized & presentable work area
    • Maintain the facility in a clean and safe manner

    Requirements

    • Flexibility as schedule will include day, evening and weekend shifts
    • 2+ years of experience as a boot fitter
    • Create custom boots, liners, and foot beds for skiers and snowboarders
    • Formal boot fitting training would be considered an asset i.e. Masterfit University
    • Extensive knowledge and use of products and tools of the trade – punches, foot bed grinders, etc
    • Strong problem-solving and decision-making skills
    • Work both in a team and independently
    • Manage priorities
    • English as a first language, French and/or German language an asset
    • Knowledge of Skiing, Equipment, Biomechanics and Boot fitting techniques
    • Ability to work alone with minimal supervision
    • Well-organized
    • Good time management skills
    • Excellent communication skills
    • Conflict resolution skills.

    Email Application »    Permalink   This is a Full Time Seasonal position.


    Food & Beverage

    Rockford & Mackenzie Common

    Servers

    ​Rockford and the Mackenzie Common at Revelstoke Mountain Resort are looking for dynamic individuals to fill seasonal and year-round positions in Revelstoke, BC! If you want to grow your hospitality experience with one of Canada’s Leading Hospitality Companies we want to talk to you!

    Responsibilities

    • Be enthusiastic, outgoing, positive and upbeat
    • Accommodating and willing to go the extra mile
    • Ability to build professional relationships with guests
    • Prompt table greeting
    • Learn and maintain knowledge of food and beverage menus
    • Table service for guests (taking orders, answering menu and beverage inquiries, placing orders with kitchen)
    • Running food to tables
    • Quality checks
    • Processing bills and taking payment
    • Handling guest concerns with the support of the management team

    Requirements

    • Attention to detail
    • Pride in style and personal appearance, well groomed
    • Remains calm under pressure
    • Ability to organize and plan
    • Sales ability
    • Excellent verbal communication
    • Product knowledge
    • Ability to maintain sense of urgency and keep momentum
    • Desire to be part of a team and contribute as such
    • High level of self confidence
    • Sincere desire to please others and do a great job

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Front of House Supervisor

    Rockford at Revelstoke Mountain Resort is looking for dynamic individuals to fill seasonal and year-round positions in Revelstoke, BC! If you want to grow your hospitality experience with one of Canada’s Leading Hospitality Companies we want to talk to you!​ Front of House Supervisor is a leadership development position related to all front of house operations and crew.

    Responsibilities

    • Shift management in support of management team
    • Ensuring complete guest satisfaction and team morale during supervisory shifts
    • Other duties as assigned by management team
    • Handling guest concerns and compliments
    • Running food and performing table-side service during busy periods to support your service team ​

    Requirements

    • Previous serving experience in a high volume, full-service restaurant
    • Previous restaurant leadership is an asset
    • Natural leadership capabilities
    • Excellent interpersonal skills – imitative, positive attitude, communication skills, professional appearance/grooming
    • Excellent work ethic: driven, organized, good administration skills, dependable, flexible

    Email Application »    Permalink   This is a Full Time position.

    Jr. Assistant Manager

    ​Rockford at Revelstoke Mountain Resort is looking for dynamic individuals to fill seasonal and year-round positions in Revelstoke, BC! If you want to grow your hospitality experience with one of Canada’s Leading Hospitality Companies we want to talk to you! Under the guidance of the General Manager, this position is responsible ensuring all aspects of the bar and restaurant’s operations run smoothly and according to the policies, procedures and goals of the company and government employment standards. The Jr. Assistant Manager will support the role of General Manager to increase long term profitability through continuous improvement of team member morale, guest satisfaction and excellence in operations execution. You must provide the highest level of service and care to our guests and to your crew members.

    Responsibilities

    Based on job description includes but is not limited to:

    • Shift Management
    • Providing crew leadership and maintaining focus and morale
    • Communicating with guests to ensure satisfaction
    • All other key areas and tasks as required by the General Manager

    Requirements

    • Previous Management experience in a high volume, full service restaurant
    • Proven Leadership Skills; People development, floor management, company policies and procedures, time management, problem solving/decision making
    • Excellent Interpersonal Skills; Initiative, Positive Attitude, communication skills, professional appearance/grooming
    • Excellent Work Ethic; Driven, Organized, Good Administration Skills, Dependable, Flexible.

    Email Application »    Permalink   This is a Full Time position.

    Line Cook

    To produce all assigned menu items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.

    Responsibilities

    • Maintain quality and speed of output
    • Desire and ability to work as part of a team
    • Knowledge of company food specifications and platings
    • Adherence to cost control guidelines
    • Food handling
    • Cleanliness

    Requirements

    • Previous experience in a full service restaurant is an asset
    • Attention to detail
    • Ability to work independently
    • Organizational Skills
    • Adherence to company specifications
    • Basic food handling and preparation knowledge
    • Works well under pressure
    • Reliable
    • High tolerance for repetition

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Prep Cook

    Responsibilities

    • Maintain quality and speed of output
    • Desire and ability to work as part of a team
    • Knowledge of company food specifications and platings
    • Adherence to cost control guidelines
    • Food handling
    • Cleanliness

    Requirements

    • Previous experience in a full service restaurant is an asset
    • Attention to detail
    • Ability to work independently
    • Organizational Skills
    • Adherence to company specifications
    • Basic food handling and preparation knowledge
    • Works well under pressure
    • Reliable
    • High tolerance for repetition

    Email Application »    Permalink   This is a Full Time position.

    Revelation Lodge

    No positions are currently open.


    The Sutton Place Hotel

    Guest Services Agent

    The Sutton Place Hotel at Revelstoke Mountain Resort is currently accepting applications to fill a full time Front Desk Clerk position in our Guest Services Department. Front Desk Clerks are responsible for greeting and registering guests, providing outstanding guest service and settling the guest’s account upon completion of their stay. Other duties will include registering guests, making and modifying reservations. The Hotel Front Desk Clerk must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. The Hotel Front Desk Clerk must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.

    Responsibilities

    • Customer Focus
    • Communication
    • Energy & Stress
    • Team Work
    • Quality Orientation
    • Problem Solving
    • Accountability and Dependability
    • Operating Equipment
    • Maintain an inventory of vacancies, reservations and room assignments
    • Register arriving guests and assign rooms
    • Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests’ complaints
    • Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
    • Present statements of charges to departing guests and receive payment.
    • Take over from the previous shifts cashier, checking and accepting float and takings.
    • Work closely and professionally with various departments.
    • Maintain a high standard of personal hygiene and appearance.

    Requirements

    • High School Diploma, G.E.D. or equivalent
    • Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred
    • Experience in all aspects of customer service and people management
    • Strong working knowledge of hospitality industry principles, methods, practices, and techniques
    • Strong working knowledge of accounting practices and principles
    • Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
    • Exceptional conflict resolution, negotiation, and objection handling skills
    • Able to respond quickly in a dynamic and changing environment
    • Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
    • Able to effectively communicate both verbally and in writing
    • Ability to coordinate and organize meetings, exhibits, and other events

    Application Deadline: December 18, 2017


    Email Application »    Permalink   This is a Full Time Seasonal position.

    Room Attendant

    The Sutton Place Hotel Revelstoke is committed to providing our guests with the highest level of service and product presentation. Room Attendants are responsible for the cleanliness of guest suites and public areas. Duties includes but are not limited to linen changes, making beds, sweeping, mopping, vacuuming, dusting, cleaning windows, cleaning washrooms, stocking linen closets and supply areas. Hours of this position are Monday to Sunday with various start times depending upon hotel occupancy.

    Responsibilities

    • Sweep, mop wash, polish floors
    • Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture;
    • Make beds, change sheets and distribute clean towels and toiletries;
    • Stock linen closet and supplies area;
    • Clean bathroom fixtures and appliances;
    • Clean public areas such as changing room, showers and elevators;
    • Pick up debris and empty trash container;
    • Wash windows, walls and ceilings.

    Requirements

    • Hospitality experience preferred
    • Functional English language skills
    • Must be able to lift at least 25 pounds, in good health, and capable of working in a physically demanding job.

    Email Application »    Permalink   This is a Full Time position.

  • Hiring Requirements

    • Social Insurance number (Tax File Number): All employees are required to have a copy of their SIN number before work can commence. Proof of application is acceptable for international employees and must be applied for upon arrival in Canada. Please visit Service Canada for more information
    • Health Care Number
    • Valid Work Visa (international applicants)
    • Valid Driver's License (if required for position)
    • Banking Information: Bank name, address, branch number, transit number, and account number. A VOID cheque is preferred
    • Emergency Contact: Name, relationship, street address and phone number
    • Permanent Mailing Address for tax information and other important documents
  • Frequently Asked Questions

    Q: When do seasonal employment positions start?

    Our winter season kicks off in November with a closing date in April. Our summer season begins in May and runs until October. Start dates vary according to the position applied for, but typically begin one week prior to seasonal operations.

    Q: Does Revelstoke Mountain Resort offer staff accommodation?

    Revelstoke Mountain Resort does not offer staff accommodation at this time. The town of Revelstoke offers a variety of accommodation options. Please make a rental application at Revelstoke Property Services or view private rental listings on The Stoke List classifieds. International Applicants

    Q: I am not from Canada. What do I need to do to work at Revelstoke Mountain Resort?

    In order to be legally entitled to work in Canada, you will need to provide the following:

    • A Valid Work Permit
    • Social Insurance Number (SIN) or acknowledgment of receipt that you have applied for one. For general inquiries, you can contact the office by email at [email protected], visit the Social Development Canada website or call toll free in Canada: 1.800.206.7218. We encourage you to apply in person as your application will be certified and your documents will be returned to you immediately. You should receive your SIN card in approximately three weeks
    • Criminal Record Check (International Applicants are required to obtain a Criminal Record Check before leaving their home country) Your clearance must be dated within the last 18 months
    • Photo Identification (Government issued id only: passport, drivers license, etc)

    Q: I am not from Canada. How do I obtain a work permit?

    To apply for your Canadian Work Permit, you must contact the Canadian Embassy or Consulate in your country. Please remember that the application process can take several months.

    Q: I am applying for my work permit and have been told that I need a letter of offer to obtain the permit. Can Revelstoke Mountain Resort do this for me?

    Revelstoke Mountain Resort cannot give letters of offer to foreign workers who require such an offer to apply for their permit to come to Canada. You must apply for a Working Holiday Permit visa. This permit/visa does not require you to have arranged employment before entering Canada.

    Q: Does Revelstoke Mountain Resort sponsor people?

    At present, Revelstoke Mountain Resort does not offer sponsorships. You are required to obtain a work permit yourself for all occupations.

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