Employment at Revelstoke Mountain Resort

Revelstoke Mountain Resort looks for individuals who are courageous, compassionate, and competitive; thrive on positive, frequent customer contact; have an adventurous spirit and are enthusiastic, sincere, and fun loving. Revelstoke Mountain Resort fosters a work environment where diversity is valued, quality of life is enhanced and individual aspirations are fulfilled.

No phone calls please - only successful applicants will be contacted.
  • Revelstoke Mountain Resort

    Summer Retail Sales Associate

    The Sales Associate will be responsible for assisting guests with product selection, completing sales and general retail operations. The Retail Associate continually strives to provide our guests with the ultimate summer experience. You are expected to market the products, services, programs, benefits and qualities of Revelstoke Mountain Resort.

    Responsibilities

    • Greeting the guest and attending to their needs
    • Building a loyal customer base
    • Learning proper RTP and PARADOCS procedures
    • Sell lift/coaster tickets, winter season passes, and any other retail products
    • Assist guests with ticket/pass issues
    • Assisting the store team in achieving and surpassing store targets
    • Shows Initiative and works well with others
    • Assist in processing and replenishing merchandise and monitoring floor stock
    • Being aware of promotional offers throughout the store.
    • Awareness of loss prevention
    • Opening and closing procedures
    • Receiving stock accurately
    • Assist in display maintenance and housekeeping
    • Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
    • Awareness of sales targets
    • Ensure that all related activities are conducted in a safe manner through sound judgment and knowledge of safety procedures and guidelines.
    • Provide guests with general resort and town information

    Requirements

    • Previous Retail experience is considered an asset.
    • Experience in a guest relations type atmosphere
    • Excellent communication skills
    • Excellent customer service skills
    • Excellent sales skills
    • Excellent cash handling experience
    • Previous computer knowledge
    • Team player
    • English as a first language, French language an asset
    • Mature, enthusiastic, and guest service oriented
    • Superior written and interpersonal communication skills.
    • Intermediate computer experience utilizing Microsoft Word and Excel is essential.
    • Ability to work under extreme deadlines and in a fast paced environment.
    • Well-organized
    • Attention to detail
    • Good time management skills
    • Excellent communication skills
    • Conflict resolution skills an asset
    • Ability to multi-task and willingness to assist other departments when required

    Email Application »    Permalink   This is a Seasonal position.

    Summer Guest Services Agent

    The Guest Service Agent continually strives to provide our guest with the ultimate summer adventure. You are expected to market the products, services, programs, benefits and qualities of Revelstoke Mountain Resort to our guests.

    Responsibilities

    • Answer guest inquiries and complaints in a professional manner
    • Sell lift tickets, passes, and any other summer product or activity of the resort
    • Complete daily cash outs and reconciliations
    • Assist guests with ticket/pass/activities issues
    • Provide the guest with general resort and town information
    • Maintain Lost & Found articles
    • Maintain comment cards
    • Assist other departments when requested
    • General cleaning duties
    • Other duties as required

    Requirements

    • Experience in the tourism industry or a guest relations type atmosphere
    • Excellent communication skills
    • Excellent customer service skills
    • Excellent sales skills
    • Excellent cash handling experience
    • Previous computer knowledge
    • Team player
    • English as a first language, other languages an asset
    • Mature, enthusiastic, and guest service oriented
    • Thrives in a fast-paced environment
    • Well-organized
    • Attention to detail
    • Good time management skills
    • Excellent communication skills
    • Conflict resolution skills an asset
    • Ability to multi-task and willingness to assist other departments when required

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Retail Merchandiser & Buyer

    The Retail Merchandiser and Buyer is responsible for the stores merchandising; assisting with soft good and souvenir item purchasing; supporting the retail manager in management of product. This position requires the ability to manage various responsibilities both behind the scenes and on the front line. The merchandiser will ensure that all aspects of the department run efficiently to maximize the guests experience, sales and profitability of each division.

    Responsibilities

    • Working with the retail staff on merchandising at all RMR locations related to store presentation.
    • Programming for all soft goods and souvenir items for data entry of new and existing product to ensure accurate reporting is achieved.
    • Assist with the shipping and receiving all retail inventories.
    • Assisting with the loss prevention “LP” strategy.
    • Assisting with the organizing all warranty and repair items with customers, staff and companies which we purchase from to offer outstanding customer service.
    • Attending appointments with sales reps and retail shows to remain up to date on new products and lines. Attend regional and national trade fairs as approved.
    • Assist the Retail Manager.
    • Monthly and annual inventory checks for re-orders and to follow the LP strategy.
    • Ensure a safe work environment.

    Requirements

    • Post Secondary Education in Business/Sales or Tourism program
    • Minimum 2 yrs experience in a retail environment
    • Minimum 1 yr experience in purchasing or merchandising preferably related to outdoor/sporting goods
    • Comprehensive knowledge of resort retail operations and procedures
    • Passionate about mountain lifestyle and culture
    • Advanced computer skills in Excel, PowerPoint, Paradocs, and Microsoft Word are essential
    • Excellent communication and organisation
    • Detail oriented
    • Proven sales skills and experience
    • Able to perform heavy lifting
    • Must have a valid driver’s license
    • Flexibility to work overtime or on call
    • Able to meet deadlines and work with ongoing changes

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Bungee Bounce Attendant

    Bungee Bounce Attendants are responsible for the safe operation of our Bungee Trampoline and validation of ride tickets. This is a fulltime seasonal position for operations during July and August.

    Responsibilities

    • Understand the proper use of the ticket scanners and their functions
    • Ensure that all guests and staff accessing the Bungee Bounce are in possession of a valid ticket or pass
    • Control the flow of passengers using the Bungee Bounce
    • Ensure guests are within the designed user restrictions
    • Provide guests with general resort and town information
    • Instruct guests on proper use of the Bungee Bounce to ensure a safe ride
    • Set up and take down of ride line equipment such as poles, ropes, mazes and signs

    Requirements

    • Must have a passion for the outdoors and the ability to work in all weather conditions
    • Must be able to do strong physical labor, lifting up to 50lbs
    • Must be able to work flexible shifts (we operate on weekends and holidays)
    • Mature, enthusiastic, and guest service oriented
    • First aid skills an asset
    • Ability to multi-task and communicate clearly over a radio
    • Willingness to assist other departments when required
    • No transportation or staff housing is provided

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Coaster Attendant / Summer Gondola Operator

    Mountain Coaster attendants are responsible for the safe operation of our gondola, mountain coaster and validation of all tickets. There are part-time, full-time, morning and evening shifts available. We are now hiring for July and August with training to start in June. Work history in the summer increases eligibility for winter employment.

    Responsibilities

    • Understand the proper use of the ticket scanners and their functions.
    • Ensure that all guests and staff accessing the gondola/coaster are in possession of a valid ticket or pass.
    • Control the flow of passengers riding the gondola/coaster.
    • Transport carts from the gondola to the coaster.
    • Provide guests with general resort and town information.
    • Instruct guests on proper use of the coaster to ensure a safe ride.
    • Set up and take down of lift line equipment such as poles, ropes, mazes and signs.
    • General safe operation of Gondola lift and Mountain Coaster.

    Requirements

    • Must have a passion for the outdoors and the ability to work in all weather conditions.
    • Must be able to do strong physical labor (transporting mountain coaster toboggans.)
    • Must be able to work flexible shifts. (Daily operation could range from 6am – 9pm.)
    • Mature, enthusiastic, and guest service oriented.
    • First aid skills an asset.
    • Ability to multi-task and communicate clearly over a radio.
    • Willingness to assist other departments when required.
    • No transportation or staff housing is provided.

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Lift Attendant/Operator

    Lift Attendants/Operators are responsible for the safe loading and unloading of guests and efficient operation of the lift. This team has a key role in exceeding guest service expectations, by creating a friendly and positive atmosphere.

    Responsibilities

    • Set up and take down/maintenance of lift line equipment such as ramps, mazes and signs
    • Assists guests with loading and unloading
    • Safe operation of the lift
    • Assist with organizing guests efficiently onto the lift
    • Answer guest inquiries

    Requirements

    • Must have a passion for the outdoors
    • Must be able to do some physical labor
    • Excellent communication skills
    • Mature, friendly and well groomed
    • Team Player
    • Self motivated, able to work independently

    Email Application »    Permalink   This is a Full Time Seasonal position.


    Food & Beverage

    Rockford & Mackenzie Common

    Line Cook

    To produce all assigned menu items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.

    Responsibilities

    • Maintain quality and speed of output
    • Desire and ability to work as part of a team
    • Knowledge of company food specifications and platings
    • Adherence to cost control guidelines
    • Food handling
    • Cleanliness

    Requirements

    • Previous experience in a full service restaurant is an asset
    • Attention to detail
    • Ability to work independently
    • Organizational Skills
    • Adherence to company specifications
    • Basic food handling and preparation knowledge
    • Works well under pressure
    • Reliable
    • High tolerance for repetition

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Prep Cook

    Responsibilities

    • Maintain quality and speed of output
    • Desire and ability to work as part of a team
    • Knowledge of company food specifications and platings
    • Adherence to cost control guidelines
    • Food handling
    • Cleanliness

    Requirements

    • Previous experience in a full service restaurant is an asset
    • Attention to detail
    • Ability to work independently
    • Organizational Skills
    • Adherence to company specifications
    • Basic food handling and preparation knowledge
    • Works well under pressure
    • Reliable
    • High tolerance for repetition

    Email Application »    Permalink   This is a Full Time position.

    Revelation Lodge

    No positions are currently open.


    The Sutton Place Hotel

    Housekeeping Supervisor

    The HK Supervisor(s) will assist the HK Manager with administrative responsibilities, regular daily room inspections; confirming our quality standards are being maintained and teaching HK Room Attendants on proper cleaning procedures, company policies and procedures.

    They will monitor HK staff members by performing audits of skills, on-the-job observations and inspections to determine the delivery of training. They will ensure that associates are adhering to brand standards via regular quality control checks. They will develop individual development plans and on-the-job coaching, when needed, and report progress to the HK Manager.

    They will work with the HK Manager and fellow HK Supervisors to understand the department’s training needs. They will recommend or assist in the design of targeted training programs.

    They will provide training and rationale of the importance to stay within the department’s budget.

    They will ensure associates are participating in provincial mandated programs (i.e. WHIMIS) and will evaluate and report on position training progress.

    They will assume supervisory or staff duties as needed and perform other duties as assigned by The Sutton Place management team.


    Email Application »    Permalink   This is a Full Time position.

    Room Attendant

    The Sutton Place Hotel Revelstoke is committed to providing our guests with the highest level of service and product presentation. Room Attendants are responsible for the cleanliness of guest suites and public areas. Duties includes but are not limited to linen changes, making beds, sweeping, mopping, vacuuming, dusting, cleaning windows, cleaning washrooms, stocking linen closets and supply areas. Hours of this position are Monday to Sunday with various start times depending upon hotel occupancy.

    Responsibilities

    • Sweep, mop wash, polish floors
    • Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture;
    • Make beds, change sheets and distribute clean towels and toiletries;
    • Stock linen closet and supplies area;
    • Clean bathroom fixtures and appliances;
    • Clean public areas such as changing room, showers and elevators;
    • Pick up debris and empty trash container;
    • Wash windows, walls and ceilings.

    Requirements

    • Hospitality experience preferred
    • Functional English language skills
    • Must be able to lift at least 25 pounds, in good health, and capable of working in a physically demanding job.

    Email Application »    Permalink   This is a Full Time position.

    Laundry Attendant

    The Sutton Place Hotel Revelstoke is committed to providing our guests with highest level of service and product presentation. Hours are Monday - Sunday, with various start times depending upon hotel occupancy.

    Responsibilities

    • Collecting, transporting, sorting, washing, drying and folding of hotel linens
    • Stock linen closet and supplies area

    Requirements

    • Hospitality experience preferred
    • Functional English language skills
    • Must be able to lift at least 25 pounds, in good health, and capable of working in a physically demanding job

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Weekend Janitors

    The Sutton Place Hotel Revelstoke is committed to providing our guests with highest level of service and product presentation. Janitors are responsible for the cleanliness of all public areas throughout the property. Hours of this position are Monday to Sunday with various start times depending upon hotel occupancy.

    Responsibilities

    • Sweep, mop wash, polish floors
    • Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture;
    • Clean public bathroom fixtures and appliances;
    • Clean public areas such as changing room, showers and elevators;
    • Pick up debris and empty trash container;
    • Wash windows, hallway walls and ceilings.

    Requirements

    • Hospitality experience preferred
    • Functional English language skills
    • Must be able to lift at least 25 pounds, in good health, and capable of working in a physically demanding job.

    Email Application »    Permalink   This is a Full Time Seasonal position.

  • Hiring Requirements

    • Social Insurance number (Tax File Number): All employees are required to have a copy of their SIN number before work can commence. Proof of application is acceptable for international employees and must be applied for upon arrival in Canada. Please visit Service Canada for more information
    • Health Care Number
    • Valid Work Visa (international applicants)
    • Valid Driver's License (if required for position)
    • Banking Information: Bank name, address, branch number, transit number, and account number. A VOID cheque is preferred
    • Emergency Contact: Name, relationship, street address and phone number
    • Permanent Mailing Address for tax information and other important documents
  • Frequently Asked Questions

    Q: When do seasonal employment positions start?

    Our winter season kicks off in November with a closing date in April. Our summer season begins in May and runs until October. Start dates vary according to the position applied for, but typically begin one week prior to seasonal operations.

    Q: Does Revelstoke Mountain Resort offer staff accommodation?

    Revelstoke Mountain Resort does not offer staff accommodation at this time. The town of Revelstoke offers a variety of accommodation options. Please make a rental application at Revelstoke Property Services or view private rental listings on The Stoke List classifieds. International Applicants

    Q: I am not from Canada. What do I need to do to work at Revelstoke Mountain Resort?

    In order to be legally entitled to work in Canada, you will need to provide the following:

    • A Valid Work Permit
    • Social Insurance Number (SIN) or acknowledgment of receipt that you have applied for one. For general inquiries, you can contact the office by email at [email protected], visit the Social Development Canada website or call toll free in Canada: 1.800.206.7218. We encourage you to apply in person as your application will be certified and your documents will be returned to you immediately. You should receive your SIN card in approximately three weeks
    • Criminal Record Check (International Applicants are required to obtain a Criminal Record Check before leaving their home country) Your clearance must be dated within the last 18 months
    • Photo Identification (Government issued id only: passport, drivers license, etc)

    Q: I am not from Canada. How do I obtain a work permit?

    To apply for your Canadian Work Permit, you must contact the Canadian Embassy or Consulate in your country. Please remember that the application process can take several months.

    Q: I am applying for my work permit and have been told that I need a letter of offer to obtain the permit. Can Revelstoke Mountain Resort do this for me?

    Revelstoke Mountain Resort cannot give letters of offer to foreign workers who require such an offer to apply for their permit to come to Canada. You must apply for a Working Holiday Permit visa. This permit/visa does not require you to have arranged employment before entering Canada.

    Q: Does Revelstoke Mountain Resort sponsor people?

    At present, Revelstoke Mountain Resort does not offer sponsorships. You are required to obtain a work permit yourself for all occupations.