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Employment at Revelstoke Mountain Resort

Revelstoke Mountain Resort looks for individuals who are courageous, compassionate, and competitive; thrive on positive, frequent customer contact; have an adventurous spirit and are enthusiastic, sincere, and fun loving. Revelstoke Mountain Resort fosters a work environment where diversity is valued, quality of life is enhanced and individual aspirations are fulfilled.

No phone calls please - only successful applicants will be contacted.
  • Revelstoke Mountain Resort

    Guest Service & Retail Associate

    The guest service & retail associate continually strives to provide our guests with the ultimate summer experience. You are expected to market the products, services, programs, benefits and qualities of Revelstoke Mountain Resort and Selkirk Tangiers Heli Skiing to our guests.

    Responsibilities

    • Answer guest inquiries and complaints in a professional manner
    • Sell lift/coaster tickets, winter season passes, and any other retail products
    • Promote and sell STHS summer products and services
    • Complete daily cash outs and reconciliations
    • Assist guests with ticket/pass issues
    • Provide guests with general resort and town information
    • Maintain Lost and Found articles
    • Maintain comment cards
    • Assist other departments when requested
    • General cleaning duties
    • Other duties as required

    Requirements

    • Experience in a guest relations type atmosphere
    • Excellent customer service skills
    • Excellent sales skills
    • Excellent cash handling experience
    • Previous computer knowledge
    • English as a first language, second language an asset
    • Mature, enthusiastic, and guest service oriented
    • Thrives in a fast-paced environment
    • Well-organized
    • Attention to detail
    • Good time management skills
    • Excellent communication skills
    • Conflict resolution skills an asset
    • Ability to multi-task and willingness to assist other departments when required

    Application Form »   This is a Full Time Seasonal position.

    Coaster Attendant / Gondola Operator

    Mountain Coaster attendants are responsible for the safe operation of our gondola, mountain coaster and validation of all tickets. There are part-time, full-time, morning and evening shifts available. This is a seasonal job running from May – October.

    Responsibilities

    • Understand the proper use of the ticket scanners and their functions.
    • Ensure that all guests and staff accessing the gondola/coaster are in possession of a valid ticket or pass.
    • Control the flow of passengers riding the gondola/coaster.
    • Transport carts from the gondola to the coaster.
    • Provide guests with general resort and town information.
    • Instruct guests on proper use of the coaster to ensure a safe ride.
    • Set up and take down of lift line equipment such as poles, ropes, mazes and signs.
    • General safe operation of Gondola lift and Mountain Coaster.

    Requirements

    • Must have a passion for the outdoors and the ability to work in all weather conditions.
    • Must be able to do strong physical labor (transporting mountain coaster toboggans.)
    • Must be able to work flexible shifts. (Daily operation could range from 6am – 9pm.)
    • Mature, enthusiastic, and guest service oriented.
    • First aid skills an asset.
    • Ability to multi-task and communicate clearly over a radio.
    • Willingness to assist other departments when required.
    • No transportation or staff housing is provided.

    Application Form »   This is a Full Time position.

    Food & Beverage

    Rockford & Mackenzie Common

    Culinary Supervisor

    This role assists in directing and controlling the culinary operations of the restaurant on a shift-by-shift basis. The Culinary Supervisor must ensure the expectations of our guests are met and surpassed in terms of service excellence and food quality while adhering to budgetary targets. To produce all assigned prep items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.

    Responsibilities

    • Daily shift management, including labour controls and line check systems.
    • Oversee all revenue periods and preparation and management of fresh made prep recipes
    • Management of prep charts ensuring freshness, shelf life and proper food safe practices are controlled
    • To produce all assigned prep items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.

    Requirements

    • Excellent high volume culinary production skills
    • Team leadership in highly engaged kitchen area
    • Execution of revenue periods
    • Highly organized.
    • Personal commitment to continuous improvement.
    • Ambassadorship - Complete understanding and belief in company philosophy.
    • Ability to remain calm and make effective decisions in stressful situations.
    • A positive, outgoing personality.
    • High energy and motivated.


    Email Application »   This is a Full Time position.

    Head Chef

    The Head Chef will direct and control the Culinary Operations of the restaurant at an excellent level while maintaining and abiding by all standards, policies and/or procedures set forth by our company and any applicable government agencies. The position’s goal is to maximize long-term profitability through excellent leadership. This includes, but is not limited to maintaining high morale within the team and executing/driving excellence in food quality, food preparation, cleanliness and the ongoing skills of staff and management within the kitchen.

    Responsibilities

    • Providing leadership, training and ongoing morale for a large culinary crew.
    • Identifying skill and leadership potential in your crew and developing those exceptional individuals into management roles within our company.
    • Full kitchen execution and managing quality assurance during high revenue periods.
    • Inventory and inventory management.
    • Managing and submitting periodic weekly and monthly reporting regarding labour cost, food cost, etc.
    • Expert scheduling.

    Requirements

    • Previous experience managing a large culinary team in a high volume, fast paced environment.
    • Previous experience managing the culinary team of a Premium Casual or Fine Dining restaurant.
    • Food Safe Certified
    • Experience with projection and management of inventory, food cost, labour, variable costs, prep charts, other.
    • Knowledge and consistent compliance of government health and safety standards.
    • Proven Leadership Skills - people development and motivation, technical culinary skills training, policy and procedure management, time management, problem solving/decision making.
    • Excellent Interpersonal Skills - Self-motivated/driven, positive/high energy, excellent written and verbal communication skills, administration skills, adaptability/flexibility, dependability/attendance, appearance/grooming.
    • Proven ability to achieve short and long term business goals.
    • Highly organized.
    • Personal commitment to continuous improvement.
    • Ambassadorship - Complete understanding and belief in company philosophy.
    • Ability to remain calm and make effective decisions in stressful situations.
    • A positive, outgoing personality.
    • High energy and motivated


    Email Application »   This is a Full Time position.

    Server

    Servers provide our guests with efficient and friendly food and beverage service while following the policies and procedures of the company.

    Responsibilities

    • Be enthusiastic, outgoing, positive and upbeat
    • Accommodating and willing to go the extra mile
    • Ability to build professional relationships with guests
    • Prompt table greeting
    • Learn and maintain knowledge of food and beverage menus
    • Table service for guests (taking orders, answering menu and beverage inquiries, placing orders with kitchen)
    • Running food to tables
    • Quality checks
    • Processing bills and taking payment
    • Handling guest concerns with the support of the management team

    Requirements

    • Attention to detail
    • Pride in style and personal appearance, will groomed
    • Remains calm under pressure
    • Ability to organize and plan
    • Sales ability
    • Excellent verbal communication
    • Product knowledge
    • Ability to maintain sense of urgency and keep momentum
    • Desire to be part of a team and contribute as such
    • High level of self confidence
    • Sincere desire to please others and do a great job

    Email Application »   This is a Full Time Seasonal position.

    Dishwasher

    You will provide all areas of the restaurant with clean, sanitized dishware on a timely basis. You will maintain the dish area in a good state of organization, repair and sanitation.

    Responsibilities

    • Maintaining quality and speed of output
    • Adherence to cost control guidelines

    Requirements

    • Ability to maintain sense of urgency, keep momentum
    • Attention to detail
    • Ability to work independently
    • A positive, outgoing personality

    Email Application »   This is a Full Time Seasonal position.

    Line Cook

    To produce all assigned menu items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.

    Responsibilities

    • Maintain quality and speed of output
    • Desire and ability to work as part of a team
    • Knowledge of company food specifications and platings
    • Adherence to cost control guidelines
    • Food handling
    • Cleanliness

    Requirements

    • Previous experience in a full service restaurant is an asset
    • Attention to detail
    • Ability to work independently
    • Organizational Skills
    • Adherence to company specifications
    • Basic food handling and preparation knowledge
    • Works well under pressure
    • Reliable
    • High tolerance for repetition

    Email Application »   This is a Full Time Seasonal position.

    Prep Cook

    Responsibilities

    • Maintain quality and speed of output
    • Desire and ability to work as part of a team
    • Knowledge of company food specifications and platings
    • Adherence to cost control guidelines
    • Food handling
    • Cleanliness

    Requirements

    • Previous experience in a full service restaurant is an asset
    • Attention to detail
    • Ability to work independently
    • Organizational Skills
    • Adherence to company specifications
    • Basic food handling and preparation knowledge
    • Works well under pressure
    • Reliable
    • High tolerance for repetition

    Email Application »   This is a Full Time Seasonal position.

    Revelation Lodge

    Banquet Server

    The Banquet Server works directly with the Banquet Manager, Banquet Coordinator, Banquet Captain to ensure the flawless execution of banquet functions, tour meals and special events. He/She ensures that the room is set to specifications, the food is presented in an appealing manner, and service is exceptional. This position is an entry level position.

    Responsibilities

    • Supporting the Banquet Team in giving guests a fantastic and memorable experience
    • Punctuality to attend pre-shift meetings to learn function particulars
    • Assisting with set-up, execution and tear down of all functions
    • Greet and welcome guests
    • Ensuring complete guest satisfaction while anticipating guests dining requirements
    • Handling guest concerns in a professional manner
    • Abide by company policies and procedures
    • Performing other job related duties as assigned

    Requirements

    • Ability to bring passion, creativity and desire to have fun to work
    • Friendly, enthusiastic, and engaging personality
    • Strong work ethic with flexible availability
    • Calm and organized demeanor – even under high pressure situations
    • Team oriented
    • Attention to detail
    • Professional presentation and appearance standards
    • Ability to be coached and execute standards
    • Good physical condition, as this position requires constant walking, standing, bending and lifting

    Email Application »   This is a Part Time Seasonal position.

    Server

    Servers provide our guests with efficient and friendly food and beverage service while following the policies and procedures of the company.

    Responsibilities

    • Be enthusiastic, outgoing, positive and upbeat
    • Accommodating and willing to go the extra mile
    • Ability to build professional relationships with guests
    • Prompt table greeting
    • Learn and maintain knowledge of food and beverage menus
    • Table service for guests (taking orders, answering menu and beverage inquiries, placing orders with kitchen)
    • Running food to tables
    • Quality checks
    • Processing bills and taking payment
    • Handling guest concerns with the support of the management team

    Requirements

    • Attention to detail
    • Pride in style and personal appearance, will groomed
    • Remains calm under pressure
    • Ability to organize and plan
    • Sales ability
    • Excellent verbal communication
    • Product knowledge
    • Ability to maintain sense of urgency and keep momentum
    • Desire to be part of a team and contribute as such
    • High level of self confidence
    • Sincere desire to please others and do a great job

    Email Application »   This is a Full Time Seasonal position.

    Dishwasher

    You will provide all areas of the restaurant with clean, sanitized dishware on a timely basis. You will maintain the dish area in a good state of organization, repair and sanitation.

    Responsibilities

    • Maintaining quality and speed of output
    • Adherence to cost control guidelines

    Requirements

    • Ability to maintain sense of urgency, keep momentum
    • Attention to detail
    • Ability to work independently
    • A positive, outgoing personality

    Email Application »   This is a Part Time Seasonal position.

    Banquet Cook

    To produce all assigned menu items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.

    Responsibilities

    • Maintain quality and speed of output
    • Desire and ability to work as part of a team
    • Knowledge of company food specifications and platings
    • Adherence to cost control guidelines
    • Food handling
    • Cleanliness

    Requirements

    • Previous experience in a full service restaurant is an asset
    • Attention to detail
    • Ability to work independently
    • Organizational Skills
    • Adherence to company specifications
    • Basic food handling and preparation knowledge
    • Works well under pressure
    • Reliable
    • High tolerance for repetition

    Email Application »   This is a Full Time Seasonal position.

    The Sutton Place Hotel

    Room Attendant

    The Sutton Place Hotel Revelstoke is committed to providing our guests with the highest level of service and product presentation. Room Attendants are responsible for the cleanliness or guest suites and public areas. Duties includes but are not limited to linen changes, making beds, sweeping, mopping, vacuuming, dusting, cleaning windows, cleaning washrooms, stocking linen closets and supply areas.

    Responsibilities

    • Sweep, mop wash, polish floors
    • Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture;
    • Make beds, change sheets and distribute clean towels and toiletries;
    • Stock linen closet and supplies area;
    • Clean bathroom fixtures and appliances;
    • Clean public areas such as changing room, showers and elevators;
    • Pick up debris and empty trash container;
    • Wash windows, walls and ceilings.

    Requirements

    • Hospitality experience preferred
    • Functional English language skills
    • Must be able to lift at least 50 pounds, in good health, and capable of working in a physically demanding job.

    Email Application »   This is a Full Time Seasonal position.

    Daytime and Evening Janitors

    The Sutton Place Hotel Revelstoke is committed to providing our guests with highest level of service and product presentation. Janitors are responsible for the cleanliness of all public areas throughout the property.

    Responsibilities

    • Sweep, mop wash, polish floors
    • Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture;
    • Clean public bathroom fixtures and appliances;
    • Clean public areas such as changing room, showers and elevators;
    • Pick up debris and empty trash container;
    • Wash windows, hallway walls and ceilings.

    Requirements

    • Hospitality experience preferred
    • Functional English language skills
    • Must be able to lift at least 50 pounds, in good health, and capable of working in a physically demanding job.

    Email Application »   This is a Full Time Seasonal position.

  • Hiring Requirements

    • Social Insurance number (Tax File Number): All employees are required to have a copy of their SIN number before work can commence. Proof of application is acceptable for international employees and must be applied for upon arrival in Canada. Please visit Service Canada for more information
    • Health Care Number
    • Valid Work Visa (international applicants)
    • Valid Driver's License (if required for position)
    • Banking Information: Bank name, address, branch number, transit number, and account number. A VOID cheque is preferred
    • Emergency Contact: Name, relationship, street address and phone number
    • Permanent Mailing Address for tax information and other important documents
  • Frequently Asked Questions

    Q: When do seasonal employment positions start?

    Our winter season kicks off in November with a closing date in April. Our summer season begins in May and runs until October. Start dates vary according to the position applied for, but typically begin one week prior to seasonal operations.

    Q: Does Revelstoke Mountain Resort offer staff accommodation?

    Revelstoke Mountain Resort does not offer staff accommodation at this time. The town of Revelstoke offers a variety of accommodation options. Please make a rental application at Revelstoke Property Services or view private rental listings on The Stoke List classifieds. International Applicants

    Q: I am not from Canada. What do I need to do to work at Revelstoke Mountain Resort?

    In order to be legally entitled to work in Canada, you will need to provide the following:

    • A Valid Work Permit
    • Social Insurance Number (SIN) or acknowledgment of receipt that you have applied for one. For general inquiries, you can contact the office by email at [email protected], visit the Social Development Canada website or call toll free in Canada: 1.800.206.7218. We encourage you to apply in person as your application will be certified and your documents will be returned to you immediately. You should receive your SIN card in approximately three weeks
    • Criminal Record Check (International Applicants are required to obtain a Criminal Record Check before leaving their home country) Your clearance must be dated within the last 18 months
    • Photo Identification (Government issued id only: passport, drivers license, etc)

    Q: I am not from Canada. How do I obtain a work permit?

    To apply for your Canadian Work Permit, you must contact the Canadian Embassy or Consulate in your country. Please remember that the application process can take several months.

    Q: I am applying for my work permit and have been told that I need a letter of offer to obtain the permit. Can Revelstoke Mountain Resort do this for me?

    Revelstoke Mountain Resort cannot give letters of offer to foreign workers who require such an offer to apply for their permit to come to Canada. You must apply for a Working Holiday Permit visa. This permit/visa does not require you to have arranged employment before entering Canada.

    Q: Does Revelstoke Mountain Resort sponsor people?

    At present, Revelstoke Mountain Resort does not offer sponsorships. You are required to obtain a work permit yourself for all occupations.