Home

Employment at Revelstoke Mountain Resort

Revelstoke Mountain Resort looks for individuals who are courageous, compassionate, and competitive; thrive on positive, frequent customer contact; have an adventurous spirit and are enthusiastic, sincere, and fun loving. Revelstoke Mountain Resort fosters a work environment where diversity is valued, quality of life is enhanced and individual aspirations are fulfilled.

No phone calls please - only successful applicants will be contacted.
  • Revelstoke Mountain Resort

    Guest Service & Retail Associate

    The guest service & retail associate continually strives to provide our guests with the ultimate summer experience. You are expected to market the products, services, programs, benefits and qualities of Revelstoke Mountain Resort and Selkirk Tangiers Heli Skiing to our guests.

    Responsibilities

    • Answer guest inquiries and complaints in a professional manner
    • Sell lift/coaster tickets, winter season passes, and any other retail products
    • Promote and sell STHS summer products and services
    • Complete daily cash outs and reconciliations
    • Assist guests with ticket/pass issues
    • Provide guests with general resort and town information
    • Maintain Lost and Found articles
    • Maintain comment cards
    • Assist other departments when requested
    • General cleaning duties
    • Other duties as required

    Requirements

    • Experience in a guest relations type atmosphere
    • Excellent customer service skills
    • Excellent sales skills
    • Excellent cash handling experience
    • Previous computer knowledge
    • English as a first language, second language an asset
    • Mature, enthusiastic, and guest service oriented
    • Thrives in a fast-paced environment
    • Well-organized
    • Attention to detail
    • Good time management skills
    • Excellent communication skills
    • Conflict resolution skills an asset
    • Ability to multi-task and willingness to assist other departments when required

    Application Form »   This is a Full Time Seasonal position.

    Food & Beverage

    Rockford & Mackenzie Common

    Server

    Servers provide our guests with efficient and friendly food and beverage service while following the policies and procedures of the company.

    Responsibilities

    • Be enthusiastic, outgoing, positive and upbeat
    • Accommodating and willing to go the extra mile
    • Ability to build professional relationships with guests
    • Prompt table greeting
    • Learn and maintain knowledge of food and beverage menus
    • Table service for guests (taking orders, answering menu and beverage inquiries, placing orders with kitchen)
    • Running food to tables
    • Quality checks
    • Processing bills and taking payment
    • Handling guest concerns with the support of the management team

    Requirements

    • Attention to detail
    • Pride in style and personal appearance, will groomed
    • Remains calm under pressure
    • Ability to organize and plan
    • Sales ability
    • Excellent verbal communication
    • Product knowledge
    • Ability to maintain sense of urgency and keep momentum
    • Desire to be part of a team and contribute as such
    • High level of self confidence
    • Sincere desire to please others and do a great job

    Email Application »   This is a Full Time Seasonal position.

    Revelation Lodge

    Banquet Server

    The Banquet Server works directly with the Banquet Manager, Banquet Coordinator, Banquet Captain to ensure the flawless execution of banquet functions, tour meals and special events. He/She ensures that the room is set to specifications, the food is presented in an appealing manner, and service is exceptional. This position is an entry level position.

    Responsibilities

    • Supporting the Banquet Team in giving guests a fantastic and memorable experience
    • Punctuality to attend pre-shift meetings to learn function particulars
    • Assisting with set-up, execution and tear down of all functions
    • Greet and welcome guests
    • Ensuring complete guest satisfaction while anticipating guests dining requirements
    • Handling guest concerns in a professional manner
    • Abide by company policies and procedures
    • Performing other job related duties as assigned

    Requirements

    • Ability to bring passion, creativity and desire to have fun to work
    • Friendly, enthusiastic, and engaging personality
    • Strong work ethic with flexible availability
    • Calm and organized demeanor – even under high pressure situations
    • Team oriented
    • Attention to detail
    • Professional presentation and appearance standards
    • Ability to be coached and execute standards
    • Good physical condition, as this position requires constant walking, standing, bending and lifting

    Email Application »   This is a Part Time Seasonal position.

    Server

    Servers provide our guests with efficient and friendly food and beverage service while following the policies and procedures of the company.

    Responsibilities

    • Be enthusiastic, outgoing, positive and upbeat
    • Accommodating and willing to go the extra mile
    • Ability to build professional relationships with guests
    • Prompt table greeting
    • Learn and maintain knowledge of food and beverage menus
    • Table service for guests (taking orders, answering menu and beverage inquiries, placing orders with kitchen)
    • Running food to tables
    • Quality checks
    • Processing bills and taking payment
    • Handling guest concerns with the support of the management team

    Requirements

    • Attention to detail
    • Pride in style and personal appearance, will groomed
    • Remains calm under pressure
    • Ability to organize and plan
    • Sales ability
    • Excellent verbal communication
    • Product knowledge
    • Ability to maintain sense of urgency and keep momentum
    • Desire to be part of a team and contribute as such
    • High level of self confidence
    • Sincere desire to please others and do a great job

    Email Application »   This is a Full Time Seasonal position.

    Dishwasher

    You will provide all areas of the restaurant with clean, sanitized dishware on a timely basis. You will maintain the dish area in a good state of organization, repair and sanitation.

    Responsibilities

    • Maintaining quality and speed of output
    • Adherence to cost control guidelines

    Requirements

    • Ability to maintain sense of urgency, keep momentum
    • Attention to detail
    • Ability to work independently
    • A positive, outgoing personality

    Email Application »   This is a Part Time Seasonal position.

    Banquet Cook

    To produce all assigned menu items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.

    Responsibilities

    • Maintain quality and speed of output
    • Desire and ability to work as part of a team
    • Knowledge of company food specifications and platings
    • Adherence to cost control guidelines
    • Food handling
    • Cleanliness

    Requirements

    • Previous experience in a full service restaurant is an asset
    • Attention to detail
    • Ability to work independently
    • Organizational Skills
    • Adherence to company specifications
    • Basic food handling and preparation knowledge
    • Works well under pressure
    • Reliable
    • High tolerance for repetition

    Email Application »   This is a Full Time Seasonal position.

    The Sutton Place Hotel

    Housekeeping Quality Inspector

    The Quality Inspector will conduct regular daily room inspections confirming our quality standards are being maintained.

    Responsibilities

    • Monitor staff members by performing audits of skills, on-the-job observations and inspections to determine the delivery of training.
    • Ensure that associates are adhering to brand standards via regular quality control checks.
    • Develop individual development plans and on-the-job coaching when needed, and report progress to supervisors.
    • Work with department supervisors and SPH managers to understand the department’s training needs. They will recommend or assist in the design of targeted training programs.
    • Provide training and rationale of the importance to stay within the department’s budget (i.e. abuse of supplies, overtime, unproductive time, etc.)
    • Ensure associates are participating in provincial mandated programs (i.e. WHIMIS) and will evaluate and report on position training progress.
    • Assume supervisory or staff duties as needed and perform other duties as assigned by the General Manager / SPH Management team.


    Email Application »   This is a Full Time position.

    Room Attendant

    The Sutton Place Hotel Revelstoke is committed to providing our guests with the highest level of service and product presentation. Room Attendants are responsible for the cleanliness or guest suites and public areas. Duties includes but are not limited to linen changes, making beds, sweeping, mopping, vacuuming, dusting, cleaning windows, cleaning washrooms, stocking linen closets and supply areas.

    Responsibilities

    • Sweep, mop wash, polish floors
    • Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture;
    • Make beds, change sheets and distribute clean towels and toiletries;
    • Stock linen closet and supplies area;
    • Clean bathroom fixtures and appliances;
    • Clean public areas such as changing room, showers and elevators;
    • Pick up debris and empty trash container;
    • Wash windows, walls and ceilings.

    Requirements

    • Hospitality experience preferred
    • Functional English language skills
    • Must be able to lift at least 50 pounds, in good health, and capable of working in a physically demanding job.

    Email Application »   This is a Full Time Seasonal position.

    Daytime and Evening Janitors

    The Sutton Place Hotel Revelstoke is committed to providing our guests with highest level of service and product presentation. Janitors are responsible for the cleanliness of all public areas throughout the property.

    Responsibilities

    • Sweep, mop wash, polish floors
    • Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture;
    • Clean public bathroom fixtures and appliances;
    • Clean public areas such as changing room, showers and elevators;
    • Pick up debris and empty trash container;
    • Wash windows, hallway walls and ceilings.

    Requirements

    • Hospitality experience preferred
    • Functional English language skills
    • Must be able to lift at least 50 pounds, in good health, and capable of working in a physically demanding job.

    Email Application »   This is a Full Time Seasonal position.

  • Hiring Requirements

    • Social Insurance number (Tax File Number): All employees are required to have a copy of their SIN number before work can commence. Proof of application is acceptable for international employees and must be applied for upon arrival in Canada. Please visit Service Canada for more information
    • Health Care Number
    • Valid Work Visa (international applicants)
    • Valid Driver's License (if required for position)
    • Banking Information: Bank name, address, branch number, transit number, and account number. A VOID cheque is preferred
    • Emergency Contact: Name, relationship, street address and phone number
    • Permanent Mailing Address for tax information and other important documents
  • Frequently Asked Questions

    Q: When do seasonal employment positions start?

    Our winter season kicks off in November with a closing date in April. Our summer season begins in May and runs until October. Start dates vary according to the position applied for, but typically begin one week prior to seasonal operations.

    Q: Does Revelstoke Mountain Resort offer staff accommodation?

    Revelstoke Mountain Resort does not offer staff accommodation at this time. The town of Revelstoke offers a variety of accommodation options. Please make a rental application at Revelstoke Property Services or view private rental listings on The Stoke List classifieds. International Applicants

    Q: I am not from Canada. What do I need to do to work at Revelstoke Mountain Resort?

    In order to be legally entitled to work in Canada, you will need to provide the following:

    • A Valid Work Permit
    • Social Insurance Number (SIN) or acknowledgment of receipt that you have applied for one. For general inquiries, you can contact the office by email at [email protected], visit the Social Development Canada website or call toll free in Canada: 1.800.206.7218. We encourage you to apply in person as your application will be certified and your documents will be returned to you immediately. You should receive your SIN card in approximately three weeks
    • Criminal Record Check (International Applicants are required to obtain a Criminal Record Check before leaving their home country) Your clearance must be dated within the last 18 months
    • Photo Identification (Government issued id only: passport, drivers license, etc)

    Q: I am not from Canada. How do I obtain a work permit?

    To apply for your Canadian Work Permit, you must contact the Canadian Embassy or Consulate in your country. Please remember that the application process can take several months.

    Q: I am applying for my work permit and have been told that I need a letter of offer to obtain the permit. Can Revelstoke Mountain Resort do this for me?

    Revelstoke Mountain Resort cannot give letters of offer to foreign workers who require such an offer to apply for their permit to come to Canada. You must apply for a Working Holiday Permit visa. This permit/visa does not require you to have arranged employment before entering Canada.

    Q: Does Revelstoke Mountain Resort sponsor people?

    At present, Revelstoke Mountain Resort does not offer sponsorships. You are required to obtain a work permit yourself for all occupations.