Employment at Revelstoke Mountain Resort

Revelstoke Mountain Resort looks for individuals who are courageous, compassionate, and competitive; thrive on positive, frequent customer contact; have an adventurous spirit and are enthusiastic, sincere, and fun loving. Revelstoke Mountain Resort fosters a work environment where diversity is valued, quality of life is enhanced and individual aspirations are fulfilled.

No phone calls please - only successful applicants will be contacted.
  • Revelstoke Mountain Resort

    Summer Guest Services Agent

    The Guest Service Agent continually strives to provide our guest with the ultimate summer adventure. You are expected to market the products, services, programs, benefits and qualities of Revelstoke Mountain Resort to our guests.

    Responsibilities

    • Answer guest inquiries and complaints in a professional manner
    • Sell lift tickets, passes, and any other summer product or activity of the resort
    • Complete daily cash outs and reconciliations
    • Assist guests with ticket/pass/activities issues
    • Provide the guest with general resort and town information
    • Maintain Lost & Found articles
    • Maintain comment cards
    • Assist other departments when requested
    • General cleaning duties
    • Other duties as required

    Requirements

    • Experience in the tourism industry or a guest relations type atmosphere
    • Excellent communication skills
    • Excellent customer service skills
    • Excellent sales skills
    • Excellent cash handling experience
    • Previous computer knowledge
    • Team player
    • English as a first language, other languages an asset
    • Mature, enthusiastic, and guest service oriented
    • Thrives in a fast-paced environment
    • Well-organized
    • Attention to detail
    • Good time management skills
    • Excellent communication skills
    • Conflict resolution skills an asset
    • Ability to multi-task and willingness to assist other departments when required

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Coaster Attendant / Summer Gondola Operator

    Mountain Coaster attendants are responsible for the safe operation of our gondola, mountain coaster and validation of all tickets. There are part-time, full-time, morning and evening shifts available. This is a seasonal job running from May 15 – October 9. Work history in the summer increases eligibility for winter employment.

    Responsibilities

    • Understand the proper use of the ticket scanners and their functions.
    • Ensure that all guests and staff accessing the gondola/coaster are in possession of a valid ticket or pass.
    • Control the flow of passengers riding the gondola/coaster.
    • Transport carts from the gondola to the coaster.
    • Provide guests with general resort and town information.
    • Instruct guests on proper use of the coaster to ensure a safe ride.
    • Set up and take down of lift line equipment such as poles, ropes, mazes and signs.
    • General safe operation of Gondola lift and Mountain Coaster.

    Requirements

    • Must have a passion for the outdoors and the ability to work in all weather conditions.
    • Must be able to do strong physical labor (transporting mountain coaster toboggans.)
    • Must be able to work flexible shifts. (Daily operation could range from 6am – 9pm.)
    • Mature, enthusiastic, and guest service oriented.
    • First aid skills an asset.
    • Ability to multi-task and communicate clearly over a radio.
    • Willingness to assist other departments when required.
    • No transportation or staff housing is provided.

    Email Application »    Permalink   This is a Full Time Seasonal position.


    Food & Beverage

    Rockford & Mackenzie Common

    Prep Supervisor

    Prep Supervisor is a leadership development position related to prep operations and crew.

    Responsibilities

    • Shift management in support of management team
    • Maintain quality and speed of output
    • Desire and ability to work as part of a team
    • Knowledge of company food specifications and platings
    • Adherence to cost control guidelines
    • Food handling
    • Cleanliness

    Requirements

    • Previous experience in a full service restaurant
    • Attention to detail
    • Natural leadership capabilities
    • Organizational skills
    • Adherence to company specifications
    • Basic food handling and preparation knowledge
    • Works well under pressure
    • Reliable
    • High tolerance for repetition


    Email Application »    Permalink   This is a Full Time position.

    Barista

    To provide our guests and servers with beverages in an efficient and consistent manner, while maintaining a positive and cooperative attitude.

    Requirements

    • Mature and accountable
    • Strong interdepartmental communication
    • Enthusiastic and outgoing
    • Genuine compassion for people
    • Sense of urgency and work ethic
    • Calm and organized demeanor under pressure
    • Self-confident
    • Strong initiative and drive
    • Self-motivated
    • Open minded & flexible
    • Team player


    Email Application »    Permalink   This is a Full Time Seasonal position.

    Dishwasher

    You will provide all areas of the restaurant with clean, sanitized dishware on a timely basis. You will maintain the dish area in a good state of organization, repair and sanitation.

    Responsibilities

    • Maintaining quality and speed of output
    • Adherence to cost control guidelines

    Requirements

    • Ability to maintain sense of urgency, keep momentum
    • Attention to detail
    • Ability to work independently
    • A positive, outgoing personality

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Front of House Supervisor

    The Front of House Supervisor is a leadership development position related to all front of house operations and crew.

    Responsibilities

    • Shift management in support of management team
    • Ensuring complete guest satisfaction and team morale during supervisory shifts
    • Other duties as assigned by management team
    • Handling guest concerns and compliments
    • Running food and performing table-side service during busy periods to support your service team

    Requirements

    • Previous serving experience in a high volume, full-service restaurant
    • Previous restaurant leadership is an asset
    • Natural leadership capabilities
    • Excellent interpersonal skills – imitative, positive attitude, communication skills, professional appearance/grooming
    • Excellent work ethic: driven, organized, good administration skills, dependable, flexible

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Line Cook

    To produce all assigned menu items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.

    Responsibilities

    • Maintain quality and speed of output
    • Desire and ability to work as part of a team
    • Knowledge of company food specifications and platings
    • Adherence to cost control guidelines
    • Food handling
    • Cleanliness

    Requirements

    • Previous experience in a full service restaurant is an asset
    • Attention to detail
    • Ability to work independently
    • Organizational Skills
    • Adherence to company specifications
    • Basic food handling and preparation knowledge
    • Works well under pressure
    • Reliable
    • High tolerance for repetition

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Prep Cook

    Responsibilities

    • Maintain quality and speed of output
    • Desire and ability to work as part of a team
    • Knowledge of company food specifications and platings
    • Adherence to cost control guidelines
    • Food handling
    • Cleanliness

    Requirements

    • Previous experience in a full service restaurant is an asset
    • Attention to detail
    • Ability to work independently
    • Organizational Skills
    • Adherence to company specifications
    • Basic food handling and preparation knowledge
    • Works well under pressure
    • Reliable
    • High tolerance for repetition

    Email Application »    Permalink   This is a Full Time position.

    Server

    Servers provide our guests with efficient and friendly food and beverage service while following the policies and procedures of the company.

    Responsibilities

    • Be enthusiastic, outgoing, positive and upbeat
    • Accommodating and willing to go the extra mile
    • Ability to build professional relationships with guests
    • Prompt table greeting
    • Learn and maintain knowledge of food and beverage menus
    • Table service for guests (taking orders, answering menu and beverage inquiries, placing orders with kitchen)
    • Running food to tables
    • Quality checks
    • Processing bills and taking payment
    • Handling guest concerns with the support of the management team

    Requirements

    • Attention to detail
    • Pride in style and personal appearance, will groomed
    • Remains calm under pressure
    • Ability to organize and plan
    • Sales ability
    • Excellent verbal communication
    • Product knowledge
    • Ability to maintain sense of urgency and keep momentum
    • Desire to be part of a team and contribute as such
    • High level of self confidence
    • Sincere desire to please others and do a great job

    Email Application »    Permalink   This is a Full Time position.

    Bartender

    You will provide our guests and servers with beverages in an efficient and consistent manner, while maintaining a positive and cooperative attitude. This role varies depending on the level of business. When not busy, Bartenders will serve both food and beverages in the lounge in addition to providing beverages for servers.

    Responsibilities

    • Learn and maintain knowledge of all beverages featured in our menus.
    • General knowledge of standard cocktails and highballs.
    • Provide full food and beverage service to guests seated at the bar.
    • Prepare beverages promptly and accurately for servers and guests.
    • Maintain cleanliness behind the bar.
    • Any other duties as requested by managers and supervisors.

    Requirements

    • Previous serving experience at a highly competent level required.
    • Highly organized.
    • Desire to be part of a team and contribute as such.
    • Complete technical bartender knowledge.
    • Ability to assert authority and make sound judgments with confidence.
    • Cost Control Skills.
    • Cash Handling Skills.

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Host

    You will provide a prompt and warm reception of all guests and find suitable seating, while providing other measures of customer service.

    Responsibilities

    • Provide a great first impression when guests arrive, and a lasting impression as you invite departing guests back for another visit.
    • Maintain a cooperative and positive attitude at all times towards guests and fellow team members.
    • Answering the phone for general customer service, taking reservations and Room Service orders.
    • Executing Room Service orders (ringing in order, delivering to hotel guests and taking payment).
    • Ensure you are seating the most desirable tables at all times.
    • Anticipate guest transition and the timing of table turns.
    • Smile!
    • Opening front door for guests
    • Seating guests
    • Cleaning and resetting of dirty tables
    • Maintain the cleanliness and appearance of entryway and washrooms.
    • Running food to tables as required.
    • Perform quality checks as guests depart and thank them for their visit.

    Requirements

    • Pride in style and personal appearance, well groomed.
    • Very organized.
    • Ability to prioritize.
    • Ability to think ahead.
    • Excellent communication skills, including a pleasant and professional phone manner.
    • Problem solving ability.
    • Ability to be perceptive to guest’s needs.
    • Ability to deal positively in stressful situations.
    • High level of attention to detail.
    • Able to take direction.
    • Able to deal with compliments and guest concerns with the support of management.

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Revelation Lodge

    No positions are currently open.


    The Sutton Place Hotel

    Housekeeping Supervisor

    The HK Supervisor(s) will assist the HK Manager with administrative responsibilities, regular daily room inspections; confirming our quality standards are being maintained and teaching HK Room Attendants on proper cleaning procedures, company policies and procedures.

    They will monitor HK staff members by performing audits of skills, on-the-job observations and inspections to determine the delivery of training. They will ensure that associates are adhering to brand standards via regular quality control checks. They will develop individual development plans and on-the-job coaching, when needed, and report progress to the HK Manager.

    They will work with the HK Manager and fellow HK Supervisors to understand the department’s training needs. They will recommend or assist in the design of targeted training programs.

    They will provide training and rationale of the importance to stay within the department’s budget.

    They will ensure associates are participating in provincial mandated programs (i.e. WHIMIS) and will evaluate and report on position training progress.

    They will assume supervisory or staff duties as needed and perform other duties as assigned by The Sutton Place management team.


    Email Application »    Permalink   This is a Full Time position.

    Room Attendant

    The Sutton Place Hotel Revelstoke is committed to providing our guests with the highest level of service and product presentation. Room Attendants are responsible for the cleanliness of guest suites and public areas. Duties includes but are not limited to linen changes, making beds, sweeping, mopping, vacuuming, dusting, cleaning windows, cleaning washrooms, stocking linen closets and supply areas. Hours of this position are Monday to Sunday with various start times depending upon hotel occupancy.

    Responsibilities

    • Sweep, mop wash, polish floors
    • Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture;
    • Make beds, change sheets and distribute clean towels and toiletries;
    • Stock linen closet and supplies area;
    • Clean bathroom fixtures and appliances;
    • Clean public areas such as changing room, showers and elevators;
    • Pick up debris and empty trash container;
    • Wash windows, walls and ceilings.

    Requirements

    • Hospitality experience preferred
    • Functional English language skills
    • Must be able to lift at least 25 pounds, in good health, and capable of working in a physically demanding job.

    Email Application »    Permalink   This is a Full Time position.

    Laundry Attendant

    The Sutton Place Hotel Revelstoke is committed to providing our guests with highest level of service and product presentation. Hours are Monday - Sunday, with various start times depending upon hotel occupancy.

    Responsibilities

    • Collecting, transporting, sorting, washing, drying and folding of hotel linens
    • Stock linen closet and supplies area

    Requirements

    • Hospitality experience preferred
    • Functional English language skills
    • Must be able to lift at least 25 pounds, in good health, and capable of working in a physically demanding job

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Weekend Janitors

    The Sutton Place Hotel Revelstoke is committed to providing our guests with highest level of service and product presentation. Janitors are responsible for the cleanliness of all public areas throughout the property. Hours of this position are Monday to Sunday with various start times depending upon hotel occupancy.

    Responsibilities

    • Sweep, mop wash, polish floors
    • Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture;
    • Clean public bathroom fixtures and appliances;
    • Clean public areas such as changing room, showers and elevators;
    • Pick up debris and empty trash container;
    • Wash windows, hallway walls and ceilings.

    Requirements

    • Hospitality experience preferred
    • Functional English language skills
    • Must be able to lift at least 25 pounds, in good health, and capable of working in a physically demanding job.

    Email Application »    Permalink   This is a Full Time Seasonal position.

  • Hiring Requirements

    • Social Insurance number (Tax File Number): All employees are required to have a copy of their SIN number before work can commence. Proof of application is acceptable for international employees and must be applied for upon arrival in Canada. Please visit Service Canada for more information
    • Health Care Number
    • Valid Work Visa (international applicants)
    • Valid Driver's License (if required for position)
    • Banking Information: Bank name, address, branch number, transit number, and account number. A VOID cheque is preferred
    • Emergency Contact: Name, relationship, street address and phone number
    • Permanent Mailing Address for tax information and other important documents
  • Frequently Asked Questions

    Q: When do seasonal employment positions start?

    Our winter season kicks off in November with a closing date in April. Our summer season begins in May and runs until October. Start dates vary according to the position applied for, but typically begin one week prior to seasonal operations.

    Q: Does Revelstoke Mountain Resort offer staff accommodation?

    Revelstoke Mountain Resort does not offer staff accommodation at this time. The town of Revelstoke offers a variety of accommodation options. Please make a rental application at Revelstoke Property Services or view private rental listings on The Stoke List classifieds. International Applicants

    Q: I am not from Canada. What do I need to do to work at Revelstoke Mountain Resort?

    In order to be legally entitled to work in Canada, you will need to provide the following:

    • A Valid Work Permit
    • Social Insurance Number (SIN) or acknowledgment of receipt that you have applied for one. For general inquiries, you can contact the office by email at [email protected], visit the Social Development Canada website or call toll free in Canada: 1.800.206.7218. We encourage you to apply in person as your application will be certified and your documents will be returned to you immediately. You should receive your SIN card in approximately three weeks
    • Criminal Record Check (International Applicants are required to obtain a Criminal Record Check before leaving their home country) Your clearance must be dated within the last 18 months
    • Photo Identification (Government issued id only: passport, drivers license, etc)

    Q: I am not from Canada. How do I obtain a work permit?

    To apply for your Canadian Work Permit, you must contact the Canadian Embassy or Consulate in your country. Please remember that the application process can take several months.

    Q: I am applying for my work permit and have been told that I need a letter of offer to obtain the permit. Can Revelstoke Mountain Resort do this for me?

    Revelstoke Mountain Resort cannot give letters of offer to foreign workers who require such an offer to apply for their permit to come to Canada. You must apply for a Working Holiday Permit visa. This permit/visa does not require you to have arranged employment before entering Canada.

    Q: Does Revelstoke Mountain Resort sponsor people?

    At present, Revelstoke Mountain Resort does not offer sponsorships. You are required to obtain a work permit yourself for all occupations.