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Employment at Revelstoke Mountain Resort

Revelstoke Mountain Resort looks for individuals who are courageous, compassionate, and competitive; thrive on positive, frequent customer contact; have an adventurous spirit and are enthusiastic, sincere, and fun loving. Revelstoke Mountain Resort fosters a work environment where diversity is valued, quality of life is enhanced and individual aspirations are fulfilled.

No phone calls please - only successful applicants will be contacted.
  • Current Employment Opportunities

    RMR Seasonal

    Ski Patrol Dispatcher

    The dispatcher monitors radio traffic at Revelstoke Mountain Resort, records times and relevant information. The dispatcher needs to be familiar with all Emergency protocols outlined in the Emergency Procedures.

    Responsibilities

    • The dispatcher monitors radio transmissions from all on-hill departments.
    • Records times and relevant information.
    • Fills out accident report forms when needed.
    • Performs other administrative duties if required.
    • Follows and implements Emergency protocols as outlined in the Mountain Safety Emergency procedures.

    Requirements

    • Acts professionally at all time.
    • Remains calm under all circumstances.
    • Is familiar with radio protocols, keeps radio transmissions brief and to the point.
    • Possesses basic computer skills: Proficient with Microsoft Office/Excel
    • Is familiar with the general operation of the resort.
    • Is willing to work in an office environment.
    • The incumbent will be required to work extended hours including weekends and statutory holidays.
    Please contact Steve Whale at swhale@revelstokemountainresort.com
    Experienced Groomer/Winchcat Operator

    The grooming crew is responsible for operating grooming equipment in accordance with RMR procedures and training.

    Responsibilities

    • Operate all grooming equipment in a safe and responsible manner
    • Carry out pre and post trip inspections and complete daily log sheets
    • Report any issues to supervisor and maintenance department
    • Rebuilding and maintaining high traffic slopes

    Requirements

    • Previous experience operating groomer/winchcat
    • Understanding of mountain resort operations and basic cat maintenance
    • Self motivated, able to work independently
    • Team oriented
    Please apply online via our employment application form.
    Ticket Checker

    Ticket Checkers are responsible for the validation of all tickets and passes. This position will ensure all ticket checking policies and procedures are upheld.

    Responsibilities

    • Understand the proper use of the ticket scanners and their functions
    • Ensure that all guests and staff accessing the lifts are in possession of a valid ticket or pass
    • Assist guests with ticket/pass issues
    • Answer guest inquiries and complains in a professional manner
    • Provide the guest with general resort and town information
    • Work outdoors for long periods of time in varying weather conditions

    Requirements

    • Previous Ticket Checking experience asset
    • Excellent communication skills
    • Excellent customer service skills
    • Team player
    • Enjoy working outside
    • English as a first language, French language an asset
    • Mature, enthusiastic, and guest service oriented
    • Thrives in a fast-paced environment
    • Well-organized
    • Attention to detail
    • Conflict resolution skills an asset
    • Ability to multi-task
    Please apply online via our employment application form.
    Ground Crew

    The Ground Crew is responsible for organizing parking lot set up and presentation, directing traffic to parking areas, assisting guests with parking, snow removal and general property maintenance. This team is well organized and has a passion for the outdoors.

    Responsibilities

    • Daily set up of parking areas
    • Organizing and coordinating guest parking
    • Snow removal around lodges
    • Provide guests with general resort information

    Requirements

    • Must have a passion for the outdoors
    • Must be able to do some physical labor
    • Strong communication skills
    • Excellent organizational skills
    • Able to work in a fast paced environment
    • Team player
    • Self motivated, able to work independently
    • Mature, friendly and well groomed
    Please apply online via our employment application form.
    Lift Attendant/Operator

    Lift Attendants/Operators are responsible for the safe loading and unloading of guests and efficient operation of the lift. This team has a key role in exceeding guest service expectations, by creating a friendly and positive atmosphere.

    Responsibilities

    • Set up and take down/maintenance of lift line equipment such as ramps, mazes and signs
    • Assists guests with loading and unloading
    • Safe operation of the lift
    • Assist with organizing guests efficiently onto the lift
    • Answer guest inquiries

    Requirements

    • Must have a passion for the outdoors
    • Must be able to do some physical labor
    • Excellent communication skills
    • Mature, friendly and well groomed
    • Team Player
    • Self motivated, able to work independently
    Please apply online via our employment application form.
    Tube Park Attendant

    Tube Park Attendants are responsible for the efficient operation of the mountain Tube Park lanes and the safety of the guests that use them. They assist customers of all abilities to load and unload tubes in all weather conditions. This is a part time position starting mid December.

    Responsibilities

    • Provide excellent customer service and create positive memories for the guests
    • Operate the assigned Magic Carpet safely and efficiently
    • Assist children as required
    • Maintain all operational aspects of the assigned Tube Park – ramps, straw and general snow maintenance

    Requirements

    • Possess excellent employee and public relation skills and enjoy working with the public
    • Mature, energetic, dependable and self-motivated
    • Enjoy working outdoors in all kinds of weather
    • Knowledge of the mountain and surrounding area
    • Own personal transportation
    • Able to work outside in extremely cold weather
    • Capable of performing physical duties (i.e. standing for long periods of time, using various hand tools, lifting, etc)
    • Able to think quickly and react accordingly while maintaining the highest regard for the safety of the guest, your co-workers and yourself
    • Must be outgoing, energetic, and have a passion for helping people
    • Must be able to maintain a calm, friendly manner under periods of stress and be proactive in handling difficult situations
    Please apply online via our employment application form.
    Ski & Snowboard Pros (Levels 2, 3 & 4)
    • Position runs early December 2013 - March 31, 2014
    • Reports to: On Snow Coordinator/Trainer and Snow School Manager
    • Wage: $12-23/hr based on qualifications
    Snow School Pros are responsible for teaching people of all ages to improve their skills and abilities on the hill. A priority is put on providing excellent customer service to all guests and other resort employees. A Pro's goal is to enhance the experience of everyone they meet and to ensure good memories that promote return visits.

    Essential Job Functions

    • Maintain a safe environment for all guests and staff
    • Teach skiing or snowboarding to guests and staff
    • Represent the resort in a positive, professional manner
    • Assist in media functions and events when required
    • Assist other departments when called upon

    Minimum Requirements

    • CSIA or CASI Level 2 or equivalent
    • Enjoy working with people
    • Ability to teach both children and adults
    • Ability to work outside in all weather conditions
    • Bondable
    • Comply with company and department grooming standards
    • You have a passion to work outside on the slopes
    • You have a passion for people
    • You take pleasure in creating a memorable experience for a guest
    • You want to improve your skills and increase your level of certifications
    Please send resume and cover letter to dsculnick@revelstokemountainresort.com

    Revelation Lodge

    Office Admin / Banquet Coordinator

    Revelation Lodge and Rockford Banquet Department have an exciting year round opportunity for full time employment. This unique position will have the successful candidate executing office administrative responsibilities in both departments and supervising food and beverage services during winter operations. During spring summer and fall the position transitions to a Banquet Coordinator role, where you will report directly to the Banquet and Events Manager and assist in managing special events & tour bookings.

    This is an hourly position; compensation will be based on experience.

    Responsibilities

    • Shift management in support of management team
    • Ensuring complete guest satisfaction and team morale during supervisory shifts
    • Other duties as assigned by management team
    • Handling guest concerns and compliments
    • Lead, Support and Coach your service teams
    • Maintain and coach specified company par levels for food and beverage retail spaces
    • Daily cash/hotel reconciliation
    • Invoicing
    • Payroll
    • Administrate employee files
    • Assist Banquet Manager with administration duties-creating BEO’s, invoices and updating Food and Beverage communication logs
    • Over see functions to ensure flawless execution
    • Work directly with event coordinators or hosts
    • Lead and coordinate staff for events in a positive and inspiring manner
    • Must have Serving It Right

    Required Skills & Abilities

    • High customer service standards
    • Great attention to detail
    • Strong leadership capabilities
    • Quick problem solving techniques
    • Excellent in both written and verbal communication
    • Stamina and the ability to work flexible hours including days, evenings and weekends
    • Proficient in Microsoft Word, Excel, Outlook, POS systems
    • Bondable
    Please send resume and cover letter to revlodgejobs@gmail.com
    Barista / Cashier

    Baristas and cashiers are responsible for cash handling and accurate money transactions, stocking and cleaning, taking food and drink orders while performing excellent customer service in a high volume setting.

    Required Skills & Abilities

    • Mature & Accountable
    • British Columbia Serving it Right Certificate
    • Strong interdepartmental communication
    • Enthusiastic & Outgoing
    • Genuine compassion for people
    • Sense of urgency and work ethic
    • Calm and organized demeanour under pressure
    • Self-confident
    • Strong initiative and drive
    • Self-motivated
    • Open minded & Flexible
    • Team player
    Please send resume and cover letter to revlodgejobs@gmail.com
    Service Assistant

    Service assistants are primarily responsible for ensuring the lodge is kept clean, stocked and visually appealing while working in a fast-paced, team environment.

    Key Responsibilities

    • Clearing & Cleaning tables ensuring they are ready for the next guest
    • Stocking products
    • Snow Blowing and Shoveling of public spaces as needed
    • Maintaining Recycling Program
    • Maintain Cleanliness of Bathrooms
    • Assisting Begbie Bar

    Required Skills & Abilities

    • Mature & Accountable
    • Strong interdepartmental communication
    • Enthusiastic & Outgoing
    • Genuine compassion for people
    • Sense of urgency and work ethic
    • Calm and organized demeanour under pressure
    • Self-confident
    • Strong initiative and drive
    • Self-motivated
    • Open minded & Flexible
    • Team player
    Please send resume and cover letter to revlodgejobs@gmail.com
    Prep Cook

    Key Responsibilities

    • Maintain quality and speed of output
    • Desire and ability to work as part of a team
    • Knowledge of company food specifications and platings
    • Adherence to cost control guidelines
    • Food handling
    • Cleanliness

    Required Skills & Abilities

    • Previous experience in a full service restaurant is an asset
    • Attention to detail
    • Ability to work independently
    • Organizational Skills
    • Adherence to company specifications
    • Basic food handling and preparation knowledge
    • Works well under pressure
    • Reliable
    • High tolerance for repetition
    Please send resume and cover letter to revlodgejobs@gmail.com
    Line Cook

    To produce all assigned menu items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.

    Key Responsibilities

    • Maintain quality and speed of output
    • Desire and ability to work as part of a team
    • Knowledge of company food specifications and platings
    • Adherence to cost control guidelines
    • Food handling
    • Cleanliness

    Required Skills & Abilities

    • Previous experience in a full service restaurant is an asset
    • Attention to detail
    • Ability to work independently
    • Organizational Skills
    • Adherence to company specifications
    • Basic food handling and preparation knowledge
    • Works well under pressure
    • Reliable
    • High tolerance for repetition
    Please send resume and cover letter to revlodgejobs@gmail.com
    Dishwasher / Porter

    To provide all areas of the restaurant with clean, sanitized dishware on a timely basis. To maintain the dish area in a good state of organization, repair and sanitation.

    Key Responsibilities

    • Maintaining quality and speed of output
    • Adherence to cost control guidelines

    Required Skills & Abilities

    • Ability to maintain sense of urgency, keep momentum
    • Attention to detail
    • Ability to work independently
    • A positive, outgoing personality
    Please send resume and cover letter to revlodgejobs@gmail.com

    The Sutton Place Hotel

    Daytime & Evening Janitors

    The Sutton Place Hotel Revelstoke is committed to providing our guests with highest level of service and product presentation. Janitors are responsible for the cleanliness of all public areas throughout the property.

    Main Duties

    • Sweep, mop wash, and polish floors
    • Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture
    • Clean public bathroom fixtures and appliances
    • Clean public areas such as changing room, showers and elevators
    • Pick up debris and empty trash containers
    • Wash windows, hallway walls and ceilings

    Skills, Knowledge & Work Experience

    • Hospitality experience preferred
    • Functional English language skills

    Working Conditions

    • Hours of this position are Monday to Sunday with various start times depending upon hotel occupancy
    • All other conditions of work are as per the BC Employment Standards Act

    Physical Requirements

    • Must be able to lift at least 50 pounds, in good health, and capable of working in a physically demanding job
    Qualified applicants can forward a resume to JC Carlin at jcarlin@suttonplace.com.
    Night Security

    The Sutton Place Hotel Revelstoke requires an overnight Security Agent. The Security Agent is responsible for patrolling resort premises and maintain security, respond in a professional manner to alarms, investigate disturbances, document daily/nightly activities, warn persons of rule infractions or violations. The Hotel Security Agent must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. The Hotel Security Agent must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.

    Core Competencies

    • Customer Focus
    • Communication
    • Problem Solving
    • Accountability and Dependability
    • Ethics and Integrity

    Requirements

    • High School Diploma, G.E.D. or equivalent
    • Experience in all aspects of customer service and people management
    • Strong working knowledge of hospitality industry principles, methods, practices, and techniques
    • Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
    • Exceptional conflict resolution, negotiation, and objection handling skills
    • Able to respond quickly in a dynamic and changing environment
    • Able to effectively communicate both verbally and in writing
    Qualified applicants can forward a resume to JC Carlin at jcarlin@suttonplace.com.
    Room Attendant

    The Sutton Place Hotel Revelstoke is committed to providing our guests with the highest level of service and product presentation. Room Attendants are responsible for the cleanliness or guest suites and public areas. Duties includes but are not limited to linen changes, making beds, sweeping, mopping, vacuuming, dusting, cleaning windows, cleaning washrooms, stocking linen closets and supply areas.

    Main Duties

    • Sweep, mop wash, polish floors
    • Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture
    • Make beds, change sheets and distribute clean towels and toiletries
    • Stock linen closet and supplies area
    • Clean bathroom fixtures and appliances
    • Clean public areas such as changing room, showers and elevators
    • Pick up debris and empty trash container
    • Wash windows, walls and ceilings

    Skills, Knowledge & Work Experience

    • Hospitality experience preferred
    • Functional English language skills

    Working Conditions

    • Hours of this position are Monday to Sunday with various start times depending upon hotel occupancy
    • All other conditions of work are as per the BC Employment Standards Act

    Physical Requirements

    • Must be able to lift at least 50 pounds, in good health, and capable of working in a physically demanding job
    Qualified applicants can forward a resume to JC Carlin at jcarlin@suttonplace.com.
    Evening & Daytime Laundry Attendant

    The Sutton Place Hotel Revelstoke is committed to providing our guests with the highest level of service and product presentation.

    Main Duties

    • Collecting, transporting, sorting, washing, drying and folding of hotel linens
    • Stock linen closet and supplies area

    Skills, Knowledge & Work Experience

    • Hospitality experience preferred
    • Functional English language skills

    Working Conditions

    • Hours of this position are Monday to Sunday with various start times depending upon hotel occupancy
    • All other conditions of work are as per the BC Employment Standards Act

    Physical Requirements

    • Must be able to lift at least 50 pounds, in good health, and capable of working in a physically demanding job
    Qualified applicants can forward a resume to JC Carlin at jcarlin@suttonplace.com.
    Concierge

    The Sutton Place Hotel Revelstoke is recruiting several Concierge Personnel for the upcoming winter season. Duties include assisting with arrivals and departures, providing outstanding guest service that meets and exceeds guest expectations. Concierge must possess a positive and upbeat personality, have the ability to multi-task, be detail-oriented and be able to problem solve.

    Core Competencies

    • Customer Focus
    • Excellent Communication Skills
    • Manage Schedule
    • Team Work
    • Quality Orientation
    • Problem Solving

    Job Duties

    • Assist with guest arrival and departures
    • Provide personalized service in a professional manner
    • Be knowledgeable of community and/or resort attractions and events
    • Answer enquiries regarding hotel services and registration by letter, by telephone and in person
    • Work closely and professionally with various departments
    • Maintain a clean and organized work environment
    • Maintain a high standard of personal hygiene and appearance

    Requirements

    • High School Diploma, G.E.D. or equivalent
    • Valid Driver's License with the ability to operate a standard transmission vehicle
    • Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred
    • Experience in all aspects of customer service
    • Strong working knowledge of hospitality industry principles, methods, practices, and techniques
    • Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
    • Able to effectively communicate both verbally and in writing
    • Ability to coordinate and organize
    Qualified applicants can forward a resume to JC Carlin at jcarlin@suttonplace.com.
    Guest Service Agent

    The Sutton Place Hotel Revelstoke requires a new Hotel Front Desk Clerk responsible for greeting and registering guests, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Other duties will include registering guests, making and modifying reservations. The Hotel Front Desk Clerk must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. The Hotel Front Desk Clerk must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.

    Core Competencies

    • Customer Focus
    • Communication
    • Energy & Stress
    • Team Work
    • Quality Orientation
    • Problem Solving
    • Accountability and Dependability
    • Operating Equipment

    Job Duties

    • Maintain an inventory of vacancies, reservations and room assignments
    • Register arriving guests and assign rooms
    • Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
    • Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
    • Present statements of charges to departing guests and receive payment
    • Take over from the previous shifts cashier, checking and accepting float and takings
    • Work closely and professionally with various departments
    • Maintain a high standard of personal hygiene and appearance

    Requirements

    • High School Diploma, G.E.D. or equivalent
    • Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred
    • Experience in all aspects of customer service and people management
    • Strong working knowledge of hospitality industry principles, methods, practices, and techniques
    • Strong working knowledge of accounting practices and principles
    • Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
    • Exceptional conflict resolution, negotiation, and objection handling skills
    • Able to respond quickly in a dynamic and changing environment
    • Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
    • Able to effectively communicate both verbally and in writing
    • Ability to coordinate and organize meetings, exhibits, and other events
    Qualified applicants can forward a resume to JC Carlin at jcarlin@suttonplace.com.
    Night Auditor

    The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports. Hotel Night Auditors are required to work through the night shift on the front desk. They will make room reservations, provide information and services to guests and receive payment for services as well as specific night duties including the entering of accounting information and hotel security. In addition to their regular work duties, the Night Auditor must provide consistently high levels of customer service, ensuring that all hotel patrons enjoy their stay, and act as a spokesperson for the hotel at all times.

    Core Competencies

    • Customer Focus
    • Communication
    • Energy & Stress
    • Team Work
    • Quality Orientation
    • Problem Solving
    • Accountability and Dependability
    • Operating Equipment
    • Ethics and Integrity

    Job Duties

    • Maintain an inventory of vacancies, reservations and room assignments
    • Register arriving guests and assign rooms
    • Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
    • Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
    • Present statements of charges to departing guests and receive payment
    • Daily accounting data entry and reconciliations
    • Hotel security
    • Post all daily room and outstanding charges
    • Balance all revenue totals of cash and credits against revenue report
    • Take over from the evening cashier, checking and accepting float and takings
    • Accept revenue and floats from restaurant cashiers, ensuring that these are securely locked away
    • Accept and lock away keys from various departments
    • Prepare hotel operating reports and complete audit package to laid-down standards
    • Correct any errors or omissions made by GSA’s
    • Prepare Credit Card/Charge Card summaries and post to DAB’s account
    • Maintain a high standard of personal hygiene and appearance

    Requirements

    • High School Diploma, G.E.D. or equivalent
    • Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred
    • Experience in all aspects of customer service and people management
    • Strong working knowledge of hospitality industry principles, methods, practices, and techniques
    • Strong working knowledge of accounting practices and principles
    • Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
    • Exceptional conflict resolution, negotiation, and objection handling skills
    • Able to respond quickly in a dynamic and changing environment
    • Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
    • Knowledge of cost analysis, fiscal management, and budgeting techniques
    • Able to effectively communicate both verbally and in writing
    • Ability to coordinate and organize meetings, exhibits, and other events
    Qualified applicants can forward a resume to JC Carlin at jcarlin@suttonplace.com.

    The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Policies and guidelines of the organization that apply to your position will be outlined when you report to work.

  • Hiring Requirements

    • Social Insurance number (Tax File Number): All employees are required to have a copy of their SIN number before work can commence. Proof of application is acceptable for international employees and must be applied for upon arrival in Canada. Please visit Service Canada for more information
    • Health Care Number.
    • Valid Work Visa (international applicants).
    • Valid Driver's License (if required for position).
    • Banking Information: Bank name, address, branch number, transit number, and account number. A VOID cheque is preferred.
    • Emergency Contact: Name, relationship, street address and phone number.
    • Permanent Mailing Address for tax information and other important documents.
  • Frequently Asked Questions

    Q: When do seasonal employment positions start?

    A: Our winter season kicks off in December with a closing date in April. Start dates vary according to the position applied for, but typically begin one week prior to winter operations.

    Q: Does Revelstoke Mountain Resort offer staff accommodation?

    A: Revelstoke Mountain Resort does not offer staff accommodation at this time. The town of Revelstoke offers a variety of accommodation options. Please visit the Revelstoke Times Review for a current list of rental postings, or view rental listings at Revelstoke 4 Rent.


    International Applicants

    Q: I am not from Canada. What do I need to do to work at Revelstoke Mountain Resort?

    A: In order to be legally entitled to work in Canada, you will need to provide the following:

    • A Valid Work Permit.
    • Social Insurance Number (SIN) or acknowledgment of receipt that you have applied for one. For general inquiries, you can contact the office by email at sin-nas@sdc-dsc.gc.ca, visit the Social Development Canada website or call toll free in Canada: 1.800.206.7218. We encourage you to apply in person as your application will be certified and your documents will be returned to you immediately. You should receive your SIN card in approximately three weeks.
    • Criminal Record Check (International Applicants are required to obtain a Criminal Record Check before leaving their home country) Your clearance must be dated within the last 18 months.
    • Photo Identification (Government issued id only: passport, drivers license, etc).

    Q: I am not from Canada. How do I obtain a work permit?

    A: To apply for your Canadian Work Permit, you must contact the Canadian Embassy or Consulate in your country. Please remember that the application process can take several months.

    Q: I am applying for my work permit and have been told that I need a letter of offer to obtain the permit. Can Revelstoke Mountain Resort do this for me?

    A: Revelstoke Mountain Resort cannot give letters of offer to foreign workers who require such an offer to apply for their permit to come to Canada. You must apply for a Working Holiday Permit visa. This permit/visa does not require you to have arranged employment before entering Canada.

    Q: Does Revelstoke Mountain Resort sponsor people?

    A: At present, Revelstoke Mountain Resort does not offer sponsorships. You are required to obtain a work permit yourself for all occupations.