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Employment at Revelstoke Mountain Resort

Revelstoke Mountain Resort looks for individuals who are courageous, compassionate, and competitive; thrive on positive, frequent customer contact; have an adventurous spirit and are enthusiastic, sincere, and fun loving. Revelstoke Mountain Resort fosters a work environment where diversity is valued, quality of life is enhanced and individual aspirations are fulfilled.

No phone calls please - only successful applicants will be contacted.
  • Current Employment Opportunities

    RMR Temporary

    Labourer

    6-8 week term labourer positions are available. Start date September 21. Speaking German is an asset but not required.

    Minimum Requirements

    • Must be physically fit and able do repetitive task like lifting and shoveling.
    • Must be able to work in a safe and responsible manner.
    • Must have a valid driver’s license
    • Must be able to work outdoors in various weather conditions
    • Must be able to work flexible schedule including weekends and holidays
    Please contact Nathan Dorward at ndorward@revelstokemountainresort.com

    RMR Year Round

    Heavy Duty Equipment Mechanic

    Pay $25 - $30 depending on experience.

    Minimum Requirements

    • Journeyman Heavy Duty Mechanic or experienced apprentice
    • A valid driver's license

    Summary of Job Functions

    • Perform all needed maintenance activities for all construction fleet vehicles. Including; Rock trucks, bulldozers, excavators, grader, backhoe, forklift and trucks
    • Assist in running a clean, safe and professional shop
    • Fleet maintenance will usually be completed in the shop and sometimes on the mountain
    • Welding on non critical components
    • Assist with part sourcing and purchasing
    Please contact Mike Verwey at mverwey@revelstokemountainresort.com
    Experienced Snow Cat Mechanic
    The Snow Cat Mechanic oversees the maintenance of snow cats and fleet equipment under the supervision of the Vehicle Maintenance Supervisor.

    Responsibilities

    • Perform all needed maintenance activities for snow cats and fleet equipment.
    • Maintain records of all maintenance activity
    • Assist in running a clean and professional shop
    • Ensure that all related activities are conducted in a safe manner through sound judgement and knowledge of safety procedures and guidelines

    Requirements

    • Must have Grade 12 Diploma or equivalent
    • 2nd year to Journeyman Heavy Duty Mechanics considered
    • Previous snow cat maintenance an asset
    • Must have a valid Driver's License (Driver's abstract required)
    • Must be able to work outdoors in various weather conditions
    • Must be able to work in potentially hazardous environment with exposure to variety of physical conditions such as proximity to moving mechanical parts and electrical current
    • Must be prepared to work flexible schedule including weekends and holidays
    Please contact Mike Verwey at mverwey@revelstokemountainresort.com

    RMR Seasonal

    Grooming Operator

    The grooming crew is responsible for operating grooming equipment in accordance with RMR procedures and training.

    Responsibilities

    • Operate all grooming equipment in a safe and responsible manner
    • Carry out pre and post trip inspections and complete daily log sheets
    • Report any issues to supervisor and maintenance department
    • Rebuilding and maintaining high traffic slopes

    Requirements

    • Previous experience operating groomer/winchcat
    • Understanding of mountain resort operations and basic cat maintenance
    • Self motivated, able to work independently
    • Team oriented
    Please apply online via our employment application form.
    Guest Services Agent

    The Guest Services agent continually strives to provide our guest with the ultimate ski adventure. You are expected to market the products, services, programs, benefits and qualities of Revelstoke Mountain Resort and Selkirk Tangiers Heli Skiing to our guests.

    • Seasonal employment

    Responsibilities

    • Answer guest inquiries and complaints in a professional manner
    • Sell lift tickets, passes, and any other ski product of the resort
    • Complete daily cash outs and reconciliations
    • Ticket Checking, validate all tickets/passes
    • Assist guests with ticket/pass issues
    • Provide the guest with general resort and town information
    • Maintain Lost & Found articles
    • Maintain comment cards
    • Assist other departments when requested
    • General cleaning duties
    • Other duties as required

    Requirements

    • Experience in the ski industry or a guest relations type atmosphere
    • Excellent communication skills
    • Excellent customer service skills
    • Excellent sales skills
    • Excellent cash handling experience
    • Previous computer knowledge
    • Team player
    • English as a first language, French language an asset
    • Mature, enthusiastic, and guest service oriented
    • Thrives in a fast-paced environment
    • Well-organized
    • Attention to detail
    • Good time management skills
    • Excellent communication skills
    • Conflict resolution skills an asset
    • Ability to multi-task and willingness to assist other departments when required
    Please apply online via our employment application form.
    Ticket Checker

    Ticket Checkers are responsible for the validation of all tickets and passes. This position will ensure all ticket checking policies and procedures are upheld.

    Responsibilities

    • Understand the proper use of the ticket scanners and their functions
    • Ensure that all guests and staff accessing the lifts are in possession of a valid ticket or pass
    • Assist guests with ticket/pass issues
    • Answer guest inquiries and complains in a professional manner
    • Provide the guest with general resort and town information
    • Work outdoors for long periods of time in varying weather conditions

    Requirements

    • Previous Ticket Checking experience asset
    • Excellent communication skills
    • Excellent customer service skills
    • Team player
    • Enjoy working outside
    • English as a first language, French language an asset
    • Mature, enthusiastic, and guest service oriented
    • Thrives in a fast-paced environment
    • Well-organized
    • Attention to detail
    • Conflict resolution skills an asset
    • Ability to multi-task
    Please apply online via our employment application form.
    Rental Technician

    Rental Technicians are responsible for fitting guests with the appropriate equipment for their needs. This team is customer focused and plays a key role in creating a memorable experience for our guests.

    Responsibilities

    • Maintain and prepare all equipment rentals following all applicable safety protocol
    • Ensuring guests accurately complete rental forms
    • Proper fitting of rental equipment for the guest's skill level
    • Check rental equipment for damage when returned

    Requirements

    • Excellent customer services skills
    • Excellent sales skills
    • Able to work in a fast paced environment
    • Team Player
    • Self motivated, able to work independently
    • Mature, friendly and well groomed
    Please apply online via our employment application form.
    Repair Technician

    Repair Technicians are responsible for repairing and tuning the rental fleet as well as guest equipment as well as helping out in the rental shop with equipment selection and binding adjustments.

    Responsibilities

    • Become familiar and confident with all product knowledge
    • Assess the repair/tuning needs for the guest
    • Repair and tune equipment
    • Ensure customer satisfaction

    Requirements

    • Previous experience/knowledge
    • Excellent customer services skills
    • Excellent sales skills
    • Excellent organizational skills
    • Attention to detail
    • Must be able to do some physical labor
    Please apply online via our employment application form.
    Retail Sales Associate

    The Sales Associate will be responsible for assisting guests with product selection, completing sales and general winter operations.

    • Full-time seasonal

    Responsibilities

    • Greeting the guest and attending to their needs
    • Building a loyal customer base
    • Learning proper RTP procedures
    • Selling winter products
    • Assisting the store team in achieving and surpassing store targets
    • Shows Initiative and works well with others
    • Assist in processing and replenishing merchandise and monitoring floor stock
    • Being aware of promotional offers throughout the store
    • Awareness of loss prevention
    • Opening and closing procedures
    • Receiving stock accurately
    • Assist in display maintenance and housekeeping
    • Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service
    • Awareness of sales targets
    • Ensure that all related activities are conducted in a safe manner through sound judgment and knowledge of safety procedures and guidelines

    Requirements

    • Must have minimum 1 year Retail experience
    • Must have completed Grade 12 education
    • Superior written and interpersonal communication skills
    • Intermediate computer experience utilizing Microsoft Word and Excel is essential
    • Ability to work under extreme deadlines and in a fast paced environment
    Please apply online via our employment application form.
    Boot Fitter

    As a boot fitter you will be responsible for delivering a world class boot fitting experience. This position is responsible for hard good sales and custom boot fitting within the resort owned retail shop at the base of the resort.

    Responsibilities

    • Deliver exceptional service and quality
    • Assess guest's needs and create foot beds and boot adjustments accordingly
    • Resolve customer problems efficiently and professionally
    • Demonstrate proficiency in selling skills
    • Keep an organized & presentable work area
    • Maintain the facility in a clean and safe manner

    Requirements

    • Flexibility as schedule will include day, evening and weekend shifts
    • 2+ years of experience as a boot fitter
    • Create custom boots, liners, and foot beds for skiers and snowboarders
    • Formal boot fitting training would be considered an asset i.e. Masterfit University
    • Extensive knowledge and use of products and tools of the trade – punches, foot bed grinders, etc
    • Strong problem-solving and decision-making skills
    • Work both in a team and independently
    • Manage priorities
    • English as a first language, French and/or German language an asset
    • Knowledge of Skiing, Equipment, Biomechanics and Boot fitting techniques
    • Ability to work alone with minimal supervision
    • Well-organized
    • Good time management skills
    • Excellent communication skills
    Please contact Steve Bailey at sbailey@revelstokemountainresort.com
    Lift Attendant/Operator

    Lift Attendants/Operators are responsible for the safe loading and unloading of guests and efficient operation of the lift. This team has a key role in exceeding guest service expectations, by creating a friendly and positive atmosphere.

    Responsibilities

    • Set up and take down/maintenance of lift line equipment such as ramps, mazes and signs
    • Assists guests with loading and unloading
    • Safe operation of the lift
    • Assist with organizing guests efficiently onto the lift
    • Answer guest inquiries

    Requirements

    • Must have a passion for the outdoors
    • Must be able to do some physical labor
    • Excellent communication skills
    • Mature, friendly and well groomed
    • Team Player
    • Self motivated, able to work independently
    Please apply online via our employment application form.
    On Snow Coordinator/Trainer
    The On-snow coordinator & trainer will work under the general direction of the Snow School Manager. The primary role of the On-snow coordinator & trainer is to coordinate the day to day operations of the Snow School programs with the ROC sales desk and Kids ROC Coordinator. This position will ensure the highest level of services for RMR's guests.

    Summary of Essential Job Functions

    • Coordinate day to day operations for the Snow School programs. Ensuring appropriate level of snow pro is assigned to the appropriate lesson and sales are maximized based on number of pros available
    • Provide training to the snow pros to improve their teaching and skiing skills
    • Create and maintain an effective staff schedule for snow school programs
    • Assist with updating and maintaining department training and procedure manuals
    • Ensure adequate department appearance and cleanliness at all times
    • Other duties required
    • Assist other departments as required

    Minimum Requirements

    • Mature, enthusiastic, guest service oriented individual with excellent written and verbal communication
    • Minimum Level 3 CSIA and Level 1 Course Conductor
    • Experience training and mentoring snow pros
    • Experience scheduling snow pros
    • Working holiday visa for international candidates
    • Enthusiasm and eagerness to create a positive and fun environment
    • Strong management and organizational skills
    • Strong leadership skills
    • Excellent time management skills
    • Experience using Microsoft Office programs
    • Ability to multitask and adhere to deadlines
    • Ability to adhere to company policies and procedures
    • Excellent problem solving skills with a "can do" attitude
    • Team player
    Please send resume and cover letter to imorrison@revelstokemountainresort.com
    Ski Pros (Levels 2, 3 & 4)
    Snow School Pros are responsible for teaching people of all ages to improve their skills and abilities on the hill. A priority is put on providing excellent customer service to all guests and other resort employees. A Pro's goal is to enhance the experience of everyone they meet and to ensure good memories that promote return visits.

    At present we are only hiring ski pros. All snowboard pro jobs are currently filled for the season.

    Essential Job Functions

    • Maintain a safe environment for all guests and staff
    • Teach skiing or snowboarding to guests and staff
    • Represent the resort in a positive, professional manner
    • Assist in media functions and events when required
    • Assist other departments when called upon

    Minimum Requirements

    • CSIA Level 2 or equivalent
    • Enjoy working with people
    • Ability to teach both children and adults
    • Ability to work outside in all weather conditions
    • Bondable
    • Comply with company and department grooming standards
    • You have a passion to work outside on the slopes
    • You have a passion for people
    • You take pleasure in creating a memorable experience for a guest
    • You want to improve your skills and increase your level of certifications
    Please send resume and cover letter to imorrison@revelstokemountainresort.com

    Rockford & Mackenzie Common Tavern

    Bar Manager

    Under the guidance of the General Manager, this position is responsible ensuring all aspects of the bar and restaurant’s operations run smoothly and according to the policies, procedures and goals of the company and government employment standards.

    To support the role of General Manager and increase long term profitability through continuous improvement of team member morale, guest satisfaction and excellence in operations execution. You must provide the highest level of service and care to our guests and to your crew members.

    Key Responsibilities

    • Shift Management
    • Bar Inventory
    • Providing crew Leadership and maintaining focus and morale
    • Communicating with guests to ensure satisfaction.
    • All other key areas and tasks as required by the General Manager.

    Required Skills & Abilities

    • Previous Management experience in a high volume, full service restaurant.
    • Proven Leadership Skills: People development, floor management, company policies and procedures, time management, problem solving/decision making.
    • Excellent Interpersonal Skills
    • Initiative, Positive Attitude, communication skills, professional appearance/grooming.
    • Excellent Work Ethic: Driven, Organized, Good Administration Skills, Dependable, Flexible.
    Please send resume and cover letter to revrockfordjobs@gmail.com
    Hosts

    You will provide a prompt and warm reception of all guests and find suitable seating, while providing other measures of customer service.

    Key Responsibilities

    • Provide a great first impression when guests arrive, and a lasting impression as you invite departing guests back for another visit.
    • Maintain a cooperative and positive attitude at all times towards guests and fellow team members.
    • Answering the phone for general customer service, taking reservations and Room Service orders.
    • Executing Room Service orders (ringing in order, delivering to hotel guests and taking payment).
    • Ensure you are seating the most desirable tables at all times.
    • Anticipate guest transition and the timing of table turns.
    • Smile!
    • Opening front door for guests
    • Seating guests
    • Cleaning and resetting of dirty tables
    • Maintain the cleanliness and appearance of entryway and washrooms.
    • Running food to tables as required.
    • Perform quality checks as guests depart and thank them for their visit.

    Required Skills & Abilities

    • Pride in style and personal appearance, well groomed.
    • Very organized.
    • Ability to prioritize.
    • Ability to think ahead.
    • Excellent communication skills, including a pleasant and professional phone manner.
    • Problem solving ability.
    • Ability to be perceptive to guest’s needs.
    • Ability to deal positively in stressful situations.
    • High level of attention to detail.
    • Able to take direction.
    • Able to deal with compliments and guest concerns with the support of management.
    Please send resume and cover letter to revrockfordjobs@gmail.com
    Bartenders

    You will provide our guests and servers with beverages in an efficient and consistent manner, while maintaining a positive and cooperative attitude. This role varies depending on the level of business. When not busy, Bartenders will serve both food and beverages in the lounge in addition to providing beverages for servers.

    Key Responsibilities

    • Learn and maintain knowledge of all beverages featured in our menus.
    • General knowledge of standard cocktails and highballs.
    • Provide full food and beverage service to guests seated at the bar.
    • Prepare beverages promptly and accurately for servers and guests.
    • Maintain cleanliness behind the bar.
    • Any other duties as requested by managers and supervisors.

    Required Skills & Abilities

    • Previous serving experience at a highly competent level required.
    • Highly organized.
    • Desire to be part of a team and contribute as such.
    • Complete technical bartender knowledge.
    • Ability to assert authority and make sound judgments with confidence.
    • Cost Control Skills.
    • Cash Handling Skills.
    Please send resume and cover letter to revrockfordjobs@gmail.com
    Server

    Servers provide our guests with efficient and friendly food and beverage service while following the policies and procedures of the company.

    Key Responsibilities

    • Be enthusiastic, outgoing, positive and upbeat
    • Accommodating and willing to go the extra mile
    • Ability to build professional relationships with guests
    • Prompt table greeting
    • Learn and maintain knowledge of food and beverage menus
    • Table service for guests (taking orders, answering menu and beverage inquiries, placing orders with kitchen)
    • Running food to tables
    • Quality checks
    • Processing bills and taking payment
    • Handling guest concerns with the support of the management team

    Required Skills & Abilities

    • Attention to detail
    • Pride in style and personal appearance, will groomed
    • Remains calm under pressure
    • Ability to organize and plan
    • Sales ability
    • Excellent verbal communication
    • Product knowledge
    • Ability to maintain sense of urgency and keep momentum
    • Desire to be part of a team and contribute as such
    • High level of self confidence
    • Sincere desire to please others and do a great job
    Please send resume and cover letter to revrockfordjobs@gmail.com
    Prep Cook

    Key Responsibilities

    • Maintain quality and speed of output
    • Desire and ability to work as part of a team
    • Knowledge of company food specifications and platings
    • Adherence to cost control guidelines
    • Food handling
    • Cleanliness

    Required Skills & Abilities

    • Previous experience in a full service restaurant is an asset
    • Attention to detail
    • Ability to work independently
    • Organizational Skills
    • Adherence to company specifications
    • Basic food handling and preparation knowledge
    • Works well under pressure
    • Reliable
    • High tolerance for repetition
    Please send resume and cover letter to revrockfordjobs@gmail.com
    Line Cook

    To produce all assigned menu items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.

    Key Responsibilities

    • Maintain quality and speed of output
    • Desire and ability to work as part of a team
    • Knowledge of company food specifications and platings
    • Adherence to cost control guidelines
    • Food handling
    • Cleanliness

    Required Skills & Abilities

    • Previous experience in a full service restaurant is an asset
    • Attention to detail
    • Ability to work independently
    • Organizational Skills
    • Adherence to company specifications
    • Basic food handling and preparation knowledge
    • Works well under pressure
    • Reliable
    • High tolerance for repetition
    Please send resume and cover letter to revrockfordjobs@gmail.com
    Front of House Supervisors

    The Front of House Supervisor is a leadership development position related to all front of house operations and crew.

    Key Responsibilities

    • Shift management in support of management team
    • Ensuring complete guest satisfaction and team morale during supervisory shifts
    • Other duties as assigned by management team
    • Handling guest concerns and compliments
    • Running food and performing table-side service during busy periods to support your service team

    Required Skills & Abilities

    • Previous serving experience in a high volume, full-service restaurant
    • Previous restaurant leadership is an asset
    • Natural leadership capabilities
    • Excellent interpersonal skills – imitative, positive attitude, communication skills, professional appearance/grooming
    • Excellent work ethic: driven, organized, good administration skills, dependable, flexible
    Please send resume and cover letter to revrockfordjobs@gmail.com
    Dishwasher

    To provide all areas of the restaurant with clean, sanitized dishware on a timely basis. To maintain the dish area in a good state of organization, repair and sanitation.

    Key Responsibilities

    • Maintaining quality and speed of output
    • Adherence to cost control guidelines

    Required Skills & Abilities

    • Ability to maintain sense of urgency, keep momentum
    • Attention to detail
    • Ability to work independently
    • A positive, outgoing personality
    Please send resume and cover letter to revrockfordjobs@gmail.com
    Breakfast Cook

    To produce all assigned menu items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.

    Key Responsibilities

    • Maintain quality and speed of output
    • Desire and ability to work as part of a team
    • Knowledge of company food specifications and platings
    • Adherence to cost control guidelines
    • Food handling
    • Cleanliness

    Required Skills & Abilities

    • Previous experience in a full service restaurant is an asset
    • Attention to detail
    • Ability to work independently
    • Organizational Skills
    • Adherence to company specifications
    • Basic food handling and preparation knowledge
    • Works well under pressure
    • Reliable
    • High tolerance for repetition
    Please send resume and cover letter to revrockfordjobs@gmail.com

    The Sutton Place Hotel

    Room Attendant

    The Sutton Place Hotel Revelstoke is committed to providing our guests with the highest level of service and product presentation. Room Attendants are responsible for the cleanliness or guest suites and public areas. Duties includes but are not limited to linen changes, making beds, sweeping, mopping, vacuuming, dusting, cleaning windows, cleaning washrooms, stocking linen closets and supply areas.

    Main Duties

    • Sweep, mop wash, polish floors
    • Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture
    • Make beds, change sheets and distribute clean towels and toiletries
    • Stock linen closet and supplies area
    • Clean bathroom fixtures and appliances
    • Clean public areas such as changing room, showers and elevators
    • Pick up debris and empty trash container
    • Wash windows, walls and ceilings

    Skills, Knowledge & Work Experience

    • Hospitality experience preferred
    • Functional English language skills

    Working Conditions

    • Hours of this position are Monday to Sunday with various start times depending upon hotel occupancy
    • All other conditions of work are as per the BC Employment Standards Act

    Physical Requirements

    • Must be able to lift at least 50 pounds, in good health, and capable of working in a physically demanding job
    Qualified applicants can forward a resume to JC Carlin at jcarlin@suttonplace.com.
  • Hiring Requirements

    • Social Insurance number (Tax File Number): All employees are required to have a copy of their SIN number before work can commence. Proof of application is acceptable for international employees and must be applied for upon arrival in Canada. Please visit Service Canada for more information
    • Health Care Number
    • Valid Work Visa (international applicants)
    • Valid Driver's License (if required for position)
    • Banking Information: Bank name, address, branch number, transit number, and account number. A VOID cheque is preferred
    • Emergency Contact: Name, relationship, street address and phone number
    • Permanent Mailing Address for tax information and other important documents
  •  
  • Frequently Asked Questions

    Q: When do seasonal employment positions start?

    Our winter season kicks off in December with a closing date in April. Start dates vary according to the position applied for, but typically begin one week prior to winter operations.

    Q: Does Revelstoke Mountain Resort offer staff accommodation?

    Revelstoke Mountain Resort does not offer staff accommodation at this time. The town of Revelstoke offers a variety of accommodation options. Please make a rental application at Revelstoke Property Services or view private rental listings on The Stoke List classifieds. International Applicants

    Q: I am not from Canada. What do I need to do to work at Revelstoke Mountain Resort?

    In order to be legally entitled to work in Canada, you will need to provide the following:

    • A Valid Work Permit
    • Social Insurance Number (SIN) or acknowledgment of receipt that you have applied for one. For general inquiries, you can contact the office by email at sin-nas@sdc-dsc.gc.ca, visit the Social Development Canada website or call toll free in Canada: 1.800.206.7218. We encourage you to apply in person as your application will be certified and your documents will be returned to you immediately. You should receive your SIN card in approximately three weeks
    • Criminal Record Check (International Applicants are required to obtain a Criminal Record Check before leaving their home country) Your clearance must be dated within the last 18 months
    • Photo Identification (Government issued id only: passport, drivers license, etc)

    Q: I am not from Canada. How do I obtain a work permit?

    To apply for your Canadian Work Permit, you must contact the Canadian Embassy or Consulate in your country. Please remember that the application process can take several months.

    Q: I am applying for my work permit and have been told that I need a letter of offer to obtain the permit. Can Revelstoke Mountain Resort do this for me?

    Revelstoke Mountain Resort cannot give letters of offer to foreign workers who require such an offer to apply for their permit to come to Canada. You must apply for a Working Holiday Permit visa. This permit/visa does not require you to have arranged employment before entering Canada.

    Q: Does Revelstoke Mountain Resort sponsor people?

    At present, Revelstoke Mountain Resort does not offer sponsorships. You are required to obtain a work permit yourself for all occupations.