Employment at Revelstoke Mountain Resort

Revelstoke Mountain Resort looks for individuals who are courageous, compassionate, and competitive; thrive on positive, frequent customer contact; have an adventurous spirit and are enthusiastic, sincere, and fun loving. Revelstoke Mountain Resort fosters a work environment where diversity is valued, quality of life is enhanced and individual aspirations are fulfilled.


No phone calls please - only successful applicants will be contacted.
  • Revelstoke Mountain Resort

    Snow School Pros and GAP Instructor Trainers

    We are looking for flexible snow school pros at all experienced levels to join our team. Our team covers everything from toddler lessons to instructor training and we are continuing to expand our product offerings on all fronts, including GAP/AST programs and potentially competitive weekend programs. As such, we are looking for people with diverse skill sets who are ready to lead groups of all levels with a focus on making the most out of our guests experience at RMR. If you are looking to be part of a growing team that is actively seeking new faces and ideas, please contact us and let us know why you would like to join the RMR Snow School.

    Hiring for:

    • Ski/SB Trainer (CSIA/CASI L3 or 4, course conductor certified)
    • Ski Instructor (CSIA L2 or equivalent plus at least one CASI/CSCF/CFSA certification)
    • Snowboard Instructor (CASI L2 or equivalent plus CSIA L1)
    • Weekend Coaches (CSIA L2 plus CSCF/CFSA certification)

    Responsibilities

    • Maintain a safe environment for all guests and staff
    • Lead skiing or snowboarding groups and lessons for guests and staff
    • Assist with off snow and event assignments
    • Develop and close sales opportunities, selling commissionable lessons
    • Represent the resort in a positive, professional manner

    Requirements

    • 2 or more seasons in snow sports as a coach or instructor
    • Ability to work outside in all weather conditions
    • Ability to teach both children and adults
    • Passion for the mountains, guest service and the sport
    • Eligible to work in Canada
    • Can produce physical SIN card or valid revenue Canada doc including full SIN number
    • Bondable, with a criminal record check less than 3 months old

    Commitments:

    • Full time staff will be available 4-5 days per week
    • Part time staff are expected to contribute 2 days per week or 20 days

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Admin Supervisor - Snow School

    Revelstoke Snow School is seeking a motivated, organized Supervisor with excellent communication skills to join our team. The role will focus primarily on supervising the day to day operations of the Snow School while also being responsible for a portfolio of administrative duties. The ideal candidate will have experience as a Supervisor of a high volume operation with a large staff in or out of the snow sports industry with a demonstrated background in business administration. Project management, accounting and data analysis skills would be an asset. This position will be full time seasonal, starting in October.

    Responsibilities

    • Supervise daily operations of the Snow School
    • Schedule lessons, programs and Instructors
    • Train and lead sales/scheduling staff
    • Assist clients with any snow school concerns
    • Analyze team, product and individual performance
    • Support snow school management team with various projects
    • Lead payroll, email and miscellaneous administration projects
    • Collaborate with other departments to achieve company goals

    Requirements

    • 1 year supervisory experience with 10 or more reporting staff
    • 2 years office experience in administration, scheduling, IT or analytics
    • Advanced user of Windows, Office, Mail with database, scheduling or PM software experience
    • Eligible to work in Canada
    • Can produce physical SIN card or valid revenue Canada document including full SIN number
    • Bondable, with a criminal record check less than 3 months old


    Email Application »    Permalink   This is a Full Time Seasonal position.

    Programs Supervisor - Snow School

    Revelstoke Mountain Resort Snow School seeks an organized Supervisor with excellent communication skills to join our team. The role will involve overseeing all aspects of local school and weekend programs. Responsible for group assignments, program scheduling, design and communications with schools and parents, this position provides great exposure to all aspects of regular children’s programs. In addition to the administrative responsibilities, this position will involve ~50% ski time, leading lessons, training and school groups.

    The ideal candidate will be a CSIA L2 or 3 with strong organizational skills and experience working with recurring groups or team coaching environments. Experience as a lead hand or assistant supervisor would be an asset, as both of these programs will involve managing a fair number of children and instructors. Applications close on July 31, 2018.

    Responsibilities

    • Communicate with schools and parents by email
    • Manage school visit schedule and resolve booking and invoicing issues with schools
    • Organize and lead weekend programs from product design to communication and development
    • Supervise the operation of school days, camp weeks and weekend programs
    • Lead apprentice and instructor training groups
    • Collaborate with other management staff on various projects
    • Assess instructor performance
    • Seek and develop opportunities to improve these programs
    • Contribute as a trainer and instructor outside of program dates

    Requirements

    • CSIA Level 2 or 3
    • 1 season as lead hand, assistant supervisor or higher
    • 2 seasons in weekend or competitive programs
    • 3 seasons in snow sports
    • Windows, Office, Mail and database or scheduling software experience
    • Eligible to work in Canada
    • Can produce physical SIN card or valid revenue Canada document including full SIN number
    • Bondable with criminal record check less than 3 months old

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Patrol Level 4

    The Mountain Patrol team member-level 4 administers first aid to injured guests/staff, monitors and maintains the safe conditions of ski runs/trails, assumes a leadership role during day to day operations, avalanche control missions, lift evacuations and search and rescue operations under the supervision of the Patrol Supervisor and the Avalanche Forecaster.

    Responsibilities

    • Administers first aid to injured guests and staff.
    • Transports injured skiers from the mountain to the patient transfer station.
    • Investigates and records accident details according to established procedures including taking statements from witnesses and performing in depth accident investigations.
    • Maintains cleanliness and organization of first aid rooms and of all first aid supplies on the mountain.
    • Recognizes causes of risk, sets up and maintains signage, fencing and boundary markers to minimize skiing hazards.
    • Enforces skier responsibility code, issues warnings to and/or revokes lift passes from reckless or irresponsible skiers.
    • Monitors lift operations to ensure safe conditions on the lifts and around the ski area.
    • Follows established working procedures and ensures safe working conditions for himself/herself and the mountain safety staff.
    • During avalanche control missions, acts as a control route leader as assigned by the avalanche forecaster and follows established protocols and procedures.
    • Has a thorough knowledge of company and department polices as stated in the Emergency Procedures and Safety Program manuals.
    • Assists or leads rescue teams during lift evacuations and search and rescue operations as required.
    • Acts professionally at all time.
    • Interacts positively with guests: Provides accurate information regarding lifts, runs, area facilities/services, operating hours and current events. Handles complaints and resolves situations in a courteous manner.
    • Maintains current and up to date working knowledge of rope handling techniques and all aspects of avalanche rescue techniques.
    • Can control a loaded toboggan on difficult terrain.
    • Assumes mentorship role with level 2 members of the mountain safety team.

    Requirements

    • NUOEC 80hr First Aid course with advanced protocols.
    • CAA Avalanche Operations Level 2 certification
    • Advanced rope rescue experience ( preferably Rigging for Rescue )
    • Work safe BC Blaster certification
    • Minimum of 5 seasons of professional patrol experience or 4 seasons with at least 1 season of related experience such as ski guiding or work in an avalanche program.
    • Minimum of 3 seasons of active avalanche control in challenging or complex avalanche terrain (according to the Avalanche Terrain Exposure Scale)
    • Must be able to work outdoors in various weather conditions

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Snow Cat Mechanic

    Oversee the maintenance of snow cats and fleet equipment.

    Responsibilities

    • Perform all needed maintenance activities for snow cats and fleet equipment.
    • Maintain records of all maintenance activity.
    • Assist in running a clean and professional shop.
    • Ensure that all related activities are conducted in a safe manner through sound judgment and knowledge of safety procedures and guidelines.

    Requirements

    • Must have Grade 12 Diploma or equivalent.
    • Journeyman Heavy Duty Mechanic – BC Trades Certification, Interprovincial Red Seal Trades Certification or international equivalent.
    • A minimum of 5 years related experience.
    • Previous snow cat maintenance an asset.
    • Must have a valid Driver’s License (Driver’s abstract required.)
    • Must be able to work outdoors in various weather conditions.
    • Must be able to work in potentially hazardous environment with exposure to variety of physical conditions such as proximity to moving mechanical parts and electrical current.
    • Must be prepared to work flexible schedule including weekends and holidays.

    Email Application »    Permalink   This is a Full Time position.

    Summer Guest Services Agent

    The Guest Service Agent continually strives to provide our guest with the ultimate summer adventure. You are expected to market the products, services, programs, benefits and qualities of Revelstoke Mountain Resort and our third party adventures to our guests.

    Responsibilities

    • Answer guest inquiries and complaints in a professional manner
    • Sell lift tickets, passes, and any other summer product or activity of the resort
    • Complete daily cash outs and reconciliations
    • Assist guests with ticket/pass/activities issues
    • Provide the guest with general resort and town information
    • Maintain Lost & Found articles
    • Maintain comment cards
    • Assist other departments when requested
    • General cleaning duties
    • Other duties as required

    Requirements

    • Experience in the tourism industry or a guest relations type atmosphere
    • Excellent communication skills
    • Excellent customer service skills
    • Excellent sales skills
    • Excellent cash handling experience
    • Previous computer knowledge
    • Team player
    • English as a first language, other languages an asset
    • Mature, enthusiastic, and guest service oriented
    • Thrives in a fast-paced environment
    • Well-organized
    • Attention to detail
    • Good time management skills
    • Excellent communication skills
    • Conflict resolution skills an asset
    • Ability to multi-task and willingness to assist other departments when required

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Rental/Repairs Supervisor

    The Rental/Repair Supervisor will work under the general direction of the Retail & Rental Manager. The primary role of the Rental/Repair Supervisor is to coordinate the day to day operations of the rental/repair department while maximizing revenues and controlling expenses. This position will coach and mentor the rental/repair team to ensure the highest level of services for RMR’s guests while developing the skills of the rental/repair team members.

    Responsibilities

    • Coordinate day to day operations for rental/repair department
    • Hire, train, supervise rental/repair team
    • Create and maintain an effective staff schedule for rental/repair team, focus on controlling expenses
    • Liaise with Retail & Rental Manager to review and create sales initiatives to maximize sales opportunities
    • Ensure adequate inventory and resources are available to staff
    • Complete accurate daily cash outs and audits in timely manner
    • Update and maintain department training and procedure manuals
    • Ensure adequate department appearance and cleanliness at all times
    • Other duties required
    • Assist other departments as required

    Requirements

    • Mature, enthusiastic, guest service oriented individual with excellent written and verbal communication
    • Minimum of 2 years experience in a supervisory/leadership role
    • Minimum of 2 years experience in a ski/snowboard rental and repairs role
    • Previous experience with cash handling and audit procedures
    • Valid Driver’s License
    • Previous experience with RTP or equivalent sales software
    • Post-secondary education in business, sale, tourism or equivalent is an asset
    • Strong management and organizational skills
    • Strong leadership skills
    • Excellent sales skills
    • Ability to multitask and adhere to deadlines
    • Extensive knowledge of Microsoft Office and Windows based applications
    • Ability to adhere to company policies and procedures
    • Excellent problem solving skills with a “can do” attitude
    • Team player
    • Able to perform moderate – heavy lifting

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Boot Fitter

    As a boot fitter you will be responsible for delivering a world class boot fitting experience. This position is responsible for hard good sales and custom boot fitting within the resort owned retail shop at the base of the resort.

    • Position is full-time hourly with a base rate plus sales based commissions.
    • Position includes Season Pass, resort discounts and other benefits.

    Responsibilities

    • Deliver exceptional service and quality
    • Assess guest’s needs and create foot beds and boot adjustments accordingly
    • Resolve customer problems efficiently and professionally
    • Demonstrate proficiency in selling skills
    • Keep an organized & presentable work area
    • Maintain the facility in a clean and safe manner

    Requirements

    • Flexibility as schedule will include day, evening and weekend shifts
    • 2+ years of experience as a boot fitter
    • Create custom boots, liners, and foot beds for skiers and snowboarders
    • Formal boot fitting training would be considered an asset i.e. Masterfit University
    • Extensive knowledge and use of products and tools of the trade – punches, foot bed grinders, etc
    • Strong problem-solving and decision-making skills
    • Work both in a team and independently
    • Manage priorities
    • English as a first language, French and/or German language an asset
    • Knowledge of Skiing, Equipment, Biomechanics and Boot fitting techniques
    • Ability to work alone with minimal supervision
    • Well-organized
    • Good time management skills
    • Excellent communication skills
    • Conflict resolution skills.

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Retail Sales Associate

    The Sales Associate will be responsible for assisting guests with product selection, completing sales and general retail operations.

    Responsibilities

    • Greeting and attending to guests needs
    • Building a loyal customer base
    • Selling winter products
    • Learning proper PARADOCS procedures
    • Assisting the store team in achieving and surpassing store targets
    • Assisting in processing and replenishing merchandise and monitoring floor stock
    • Being aware of promotional offers throughout the store
    • Being aware of loss prevention procedures
    • Performing open and close procedures
    • Receiving stock accurately
    • Assisting in display maintenance and housekeeping
    • Ensuring that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service
    • Being aware of sales targets
    • Ensuring that all related activities are conducted in a safe manner through sound judgment and knowledge of safety procedures and guidelines

    Requirements

    • Must have minimum 1 year Retail experience
    • Must have completed Grade 12 education
    • Superior written and interpersonal communication skills
    • Intermediate computer experience utilizing Microsoft Word and Excel is essential
    • Must show initiative and work well with others
    • Ability to work under extreme deadlines and in a fast paced environment

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Repair Technician

    Repair Technicians are responsible for repairing, tuning and inspecting ski & snowboard equipment belonging to guests, staff and the rental shop. This requires competency using both hand and mechanical tools to perform the necessary maintenance and safety checks.

    Responsibilities

    • Performing repairs and maintenance to skis and boards using hand tools and machines to provide the best possible finished product
    • Mounting bindings on skis and boards
    • Testing release and record on ski and board bindings
    • Providing information to guests on services available with the best solutions
    • Maintaining the facility in a clean and safe manner
    • Performing regular maintenance on machinery and tools

    Requirements

    • Experience in ski and board repair operations
    • Experience with Wintersteiger and ceramic disc equipment is considered a strong asset
    • Experience using electronic calibration machines
    • Experience repairing and replacing edges, sidewalls and other major repairs
    • Competent skier or snowboarder
    • Ability to carry out physical tasks
    • Strong problem-solving and decision-making skills
    • Ability to work in a team and independently
    • Ability to prioritize effectively
    • Ability to anticipate business levels and manage accordingly

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Rental Technician

    The Rental Technician/Cashier will be responsible for daily operations of the Rental shop, fitting each guest properly for equipment and performing daily cash outs. This team is customer focused and plays a key role in creating a memorable experience for our guests.

    Responsibilities

    • Maintaining and preparing all equipment rentals following all applicable safety protocol
    • Ensuring guests accurately complete rental forms
    • Ensuring the proper fit of rental equipment for the guest’s skill level
    • Checking rental equipment for damage when returned
    • Operating the POS system for rental sales
    • Maintaining cleanliness of shop
    • Performing daily cash outs

    Requirements

    • Excellent customer service and sales skills
    • Experience handling cash
    • Fluent in English, multiple languages is considered an asset
    • Team oriented with a desire to make a contribution
    • Passionate and knowledgeable about skiing, snowboarding and related equipment
    • Ability to work alone with minimal supervision
    • General rental knowledge, sizing, product knowledge, etc.
    • Thrives in a fast-paced environment
    • Good organizational, time management and communication skills

    Email Application »    Permalink   This is a Full Time Seasonal position.


    Food & Beverage

    Rockford & Mackenzie Common

    Office Administrator

    The Office Administrator is responsible for the organization and supervision of all cash, debit and credit card transactions. You will supervise the cash handling procedures for all bar and service team members as well as provide Home Office support and communication for banking, deposits and financial reporting.

    Responsibilities

    • Supervision and management of all tasks with regards to banking deposits, receipts and records preparation, daily labor calculations and other financial analysis.
    • Other duties as assigned by the General Manager.

    Requirements

    • Experience in a similar role is an asset.
    • Required: Advanced proficiency in Microsoft Word and Excel.
    • Required: Proficient in the English Language, spoken and written.
    • Strong Organizational Skills.
    • Deadline and Detail Oriented
    • Positive Attitude and a be a Team Player
    • Have the ability to excel in a fast paced environment.

    Email Application »    Permalink   This is a Full Time position.

    Dishwasher
    • Provide all areas of the restaurant with clean, sanitized dishware on a timely basis.
    • Maintain the dish area in a good state of organization, repair and sanitation. ​

    Responsibilities

    • Maintain quality and speed of output
    • Adhere to cost control guidelines

    Requirements

    • Ability to maintain sense of urgency, keep momentum
    • Attention to detail
    • Ability to work independently
    • A positive, outgoing personality

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Servers

    ​Rockford and the Mackenzie Common at Revelstoke Mountain Resort are looking for dynamic individuals to fill seasonal and year-round positions in Revelstoke, BC! If you want to grow your hospitality experience with one of Canada’s Leading Hospitality Companies we want to talk to you!

    Responsibilities

    • Be enthusiastic, outgoing, positive and upbeat
    • Accommodating and willing to go the extra mile
    • Ability to build professional relationships with guests
    • Prompt table greeting
    • Learn and maintain knowledge of food and beverage menus
    • Table service for guests (taking orders, answering menu and beverage inquiries, placing orders with kitchen)
    • Running food to tables
    • Quality checks
    • Processing bills and taking payment
    • Handling guest concerns with the support of the management team

    Requirements

    • Attention to detail
    • Pride in style and personal appearance, well groomed
    • Remains calm under pressure
    • Ability to organize and plan
    • Sales ability
    • Excellent verbal communication
    • Product knowledge
    • Ability to maintain sense of urgency and keep momentum
    • Desire to be part of a team and contribute as such
    • High level of self confidence
    • Sincere desire to please others and do a great job

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Front of House Supervisor

    Front of House Supervisor is a leadership development position related to all front of house operations and crew.

    Responsibilities

    • Shift management in support of management team
    • Ensuring complete guest satisfaction and team morale during supervisory shifts
    • Other duties as assigned by management team
    • Handling guest concerns and compliments
    • Running food and performing table-side service during busy periods to support your service team ​

    Requirements

    • Previous serving experience in a high volume, full-service restaurant
    • Previous restaurant leadership is an asset
    • Natural leadership capabilities
    • Excellent interpersonal skills – imitative, positive attitude, communication skills, professional appearance/grooming
    • Excellent work ethic: driven, organized, good administration skills, dependable, flexible

    Email Application »    Permalink   This is a Full Time position.

    Jr. Assistant Manager

    ​Rockford at Revelstoke Mountain Resort is looking for dynamic individuals to fill seasonal and year-round positions in Revelstoke, BC! If you want to grow your hospitality experience with one of Canada’s Leading Hospitality Companies we want to talk to you! Under the guidance of the General Manager, this position is responsible ensuring all aspects of the bar and restaurant’s operations run smoothly and according to the policies, procedures and goals of the company and government employment standards. The Jr. Assistant Manager will support the role of General Manager to increase long term profitability through continuous improvement of team member morale, guest satisfaction and excellence in operations execution. You must provide the highest level of service and care to our guests and to your crew members.

    Responsibilities

    Based on job description includes but is not limited to:

    • Shift Management
    • Providing crew leadership and maintaining focus and morale
    • Communicating with guests to ensure satisfaction
    • All other key areas and tasks as required by the General Manager

    Requirements

    • Previous Management experience in a high volume, full service restaurant
    • Proven Leadership Skills; People development, floor management, company policies and procedures, time management, problem solving/decision making
    • Excellent Interpersonal Skills; Initiative, Positive Attitude, communication skills, professional appearance/grooming
    • Excellent Work Ethic; Driven, Organized, Good Administration Skills, Dependable, Flexible.

    Email Application »    Permalink   This is a Full Time position.

    Culinary Supervisor

    This role assists in directing and controlling the culinary operations of the restaurant on a shift-by-shift basis. The Culinary Supervisor must ensure the expectations of our guests are met and surpassed in terms of service excellence and food quality while adhering to budgetary targets. To produce all assigned prep items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.

    Responsibilities

    • Daily shift management, including labour controls and line check systems.
    • Oversee all revenue periods and preparation and management of fresh made prep recipes
    • Management of prep charts ensuring freshness, shelf life and proper food safe practices are controlled
    • To produce all assigned prep items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.

    Requirements

    • Excellent high volume culinary production skills
    • Team leadership in highly engaged kitchen area
    • Execution of revenue periods
    • Highly organized.
    • Personal commitment to continuous improvement.
    • Ambassadorship - Complete understanding and belief in company philosophy.
    • Ability to remain calm and make effective decisions in stressful situations.
    • A positive, outgoing personality.
    • High energy and motivated.

    Email Application »    Permalink   This is a Full Time position.

    Line Cook

    To produce all assigned menu items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.

    Responsibilities

    • Maintain quality and speed of output
    • Desire and ability to work as part of a team
    • Knowledge of company food specifications and platings
    • Adherence to cost control guidelines
    • Food handling
    • Cleanliness

    Requirements

    • Previous experience in a full service restaurant is an asset
    • Attention to detail
    • Ability to work independently
    • Organizational Skills
    • Adherence to company specifications
    • Basic food handling and preparation knowledge
    • Works well under pressure
    • Reliable
    • High tolerance for repetition

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Prep Cook

    Produce all assigned menu items in an efficient and consistent manner while following the specifications, recipes, and techniques of the company.

    Responsibilities

    • Maintain quality and speed of output
    • Desire and ability to work as part of a team
    • Knowledge of company food specifications and platings
    • Adherence to cost control guidelines
    • Food handling
    • Cleanliness

    Requirements

    • Previous experience in a full service restaurant is an asset
    • Attention to detail
    • Ability to work independently
    • Organizational Skills
    • Adherence to company specifications
    • Basic food handling and preparation knowledge

    Email Application »    Permalink   This is a Full Time position.

    Bartender

    To provide our guests and servers with beverages in an efficient and consistent manner, while maintaining a positive and cooperative attitude. This role varies depending on the level of business. When not busy, Bartenders will serve both food and beverages in the lounge in addition to providing beverages for servers.

    Responsibilities

    • Learn and maintain knowledge of all beverages featured in our menus.
    • General knowledge of standard cocktails and highballs.
    • Provide full food and beverage service to guests seated at the bar.
    • Prepare beverages promptly and accurately for servers and guests.
    • Maintain cleanliness behind the bar.
    • Any other duties as requested by managers and supervisors.

    Requirements

    • Previous serving experience at a highly competent level required.
    • Highly organized.
    • Desire to be part of a team and contribute as such.
    • Complete technical bartender knowledge.
    • Ability to assert authority and make sound judgments with confidence.
    • Cost Control Skills.
    • Cash Handling Skills.

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Host

    You will provide a prompt and warm reception of all guests and find suitable seating, while providing other measures of customer service.

    Responsibilities

    • Provide a great first impression when guests arrive, and a lasting impression as you invite departing guests back for another visit.
    • Maintain a cooperative and positive attitude at all times towards guests and fellow team members.
    • Answering the phone for general customer service, taking reservations and Room Service orders.
    • Executing Room Service orders (ringing in order, delivering to hotel guests and taking payment).
    • Ensure you are seating the most desirable tables at all times.
    • Anticipate guest transition and the timing of table turns.
    • Smile!
    • Opening front door for guests
    • Seating guests
    • Cleaning and resetting of dirty tables
    • Maintain the cleanliness and appearance of entryway and washrooms.
    • Running food to tables as required.
    • Perform quality checks as guests depart and thank them for their visit.

    Requirements

    • Pride in style and personal appearance, well groomed.
    • Very organized.
    • Ability to prioritize.
    • Ability to think ahead.
    • Excellent communication skills, including a pleasant and professional phone manner.
    • Problem solving ability.
    • Ability to be perceptive to guest’s needs.
    • Ability to deal positively in stressful situations.
    • High level of attention to detail.
    • Able to take direction.
    • Able to deal with compliments and guest concerns with the support of management.

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Revelation Lodge

    Prep Cook

    Produce all assigned menu items in an efficient and consistent manner while following the specifications, recipes, and techniques of the company.

    Responsibilities

    • Maintain quality and speed of output
    • Desire and ability to work as part of a team
    • Knowledge of company food specifications and platings
    • Adherence to cost control guidelines
    • Food handling
    • Cleanliness

    Requirements

    • Previous experience in a full service restaurant is an asset
    • Attention to detail
    • Ability to work independently
    • Organizational Skills
    • Adherence to company specifications
    • Basic food handling and preparation knowledge

    Email Application »    Permalink   This is a Full Time position.

    Line Cook

    To produce all assigned menu items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.

    Responsibilities

    • Maintain quality and speed of output
    • Desire and ability to work as part of a team
    • Knowledge of company food specifications and platings
    • Adherence to cost control guidelines
    • Food handling
    • Cleanliness

    Requirements

    • Previous experience in a full service restaurant is an asset
    • Attention to detail
    • Ability to work independently
    • Organizational Skills
    • Adherence to company specifications
    • Basic food handling and preparation knowledge
    • Works well under pressure
    • Reliable
    • High tolerance for repetition

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Culinary Supervisor

    This role assists in directing and controlling the culinary operations of the restaurant on a shift-by-shift basis. The Culinary Supervisor must ensure the expectations of our guests are met and surpassed in terms of service excellence and food quality while adhering to budgetary targets. To produce all assigned prep items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.

    Responsibilities

    • Daily shift management, including labour controls and line check systems.
    • Oversee all revenue periods and preparation and management of fresh made prep recipes
    • Management of prep charts ensuring freshness, shelf life and proper food safe practices are controlled
    • To produce all assigned prep items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.

    Requirements

    • Excellent high volume culinary production skills
    • Team leadership in highly engaged kitchen area
    • Execution of revenue periods
    • Highly organized.
    • Personal commitment to continuous improvement.
    • Ambassadorship - Complete understanding and belief in company philosophy.
    • Ability to remain calm and make effective decisions in stressful situations.
    • A positive, outgoing personality.
    • High energy and motivated.

    Email Application »    Permalink   This is a Full Time position.

    Dishwasher
    • Provide all areas of the restaurant with clean, sanitized dishware on a timely basis.
    • Maintain the dish area in a good state of organization, repair and sanitation. ​

    Responsibilities

    • Maintain quality and speed of output
    • Adhere to cost control guidelines

    Requirements

    • Ability to maintain sense of urgency, keep momentum
    • Attention to detail
    • Ability to work independently
    • A positive, outgoing personality

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Revelation Lodge Chef

    The Chef will direct and control the Culinary Operations of the restaurant at an excellent level while maintaining and abiding by all standards, policies and/or procedures set forth by our company and any applicable government agencies. The position’s goal is to maximize long-term profitability through excellent leadership. This includes, but is not limited to maintaining high morale within the team and executing/driving excellence in food quality, food preparation, cleanliness and the ongoing skills of staff and management within the kitchen.

    Responsibilities

    • Providing leadership, training and ongoing morale for a large culinary crew.
    • Identifying skill and leadership potential in your crew and developing those exceptional individuals into management roles within our company.
    • Full kitchen execution and managing quality assurance during high revenue periods.
    • Inventory and inventory management.
    • Managing and submitting periodic weekly and monthly reporting regarding labour cost, food cost, etc.
    • Expert scheduling.

    Requirements

    • Previous experience managing a large culinary team in a high volume, fast paced environment.
    • Previous experience managing the culinary team of a Premium Casual or Fine Dining restaurant.
    • Food Safe Certified
    • Experience with projection and management of inventory, food cost, labour, variable costs, prep charts, other.
    • Knowledge and consistent compliance of government health and safety standards.
    • Proven Leadership Skills - people development and motivation, technical culinary skills training, policy and procedure management, time management, problem solving/decision making.
    • Excellent Interpersonal Skills - Self-motivated/driven, positive/high energy, excellent written and verbal communication skills, administration skills, adaptability/flexibility, dependability/attendance, appearance/grooming.
    • Proven ability to achieve short and long term business goals.
    • Highly organized.
    • Personal commitment to continuous improvement.
    • Ambassadorship - Complete understanding and belief in company philosophy.
    • Ability to remain calm and make effective decisions in stressful situations.
    • A positive, outgoing personality.
    • High energy and motivated

    Email Application »    Permalink   This is a Full Time position.

    Banquet Server

    The Banquet Server works directly with the Banquet Manager, Banquet Coordinator, Banquet Captain to ensure the flawless execution of banquet functions, tour meals and special events. He/She ensures that the room is set to specifications, the food is presented in an appealing manner, and service is exceptional. This position is an entry level position.

    Responsibilities

    • Supporting the Banquet Team in giving guests a fantastic and memorable experience
    • Punctuality to attend pre-shift meetings to learn function particulars
    • Assisting with set-up, execution and tear down of all functions
    • Greet and welcome guests
    • Ensuring complete guest satisfaction while anticipating guests dining requirements
    • Handling guest concerns in a professional manner
    • Abide by company policies and procedures
    • Performing other job related duties as assigned

    Requirements

    • Ability to bring passion, creativity and desire to have fun to work
    • Friendly, enthusiastic, and engaging personality
    • Strong work ethic with flexible availability
    • Calm and organized demeanor – even under high pressure situations
    • Team oriented
    • Attention to detail
    • Professional presentation and appearance standards
    • Ability to be coached and execute standards
    • Good physical condition, as this position requires constant walking, standing, bending and lifting

    Email Application »    Permalink   This is a Full Time Seasonal position.


    The Sutton Place Hotel

    Maintenance Worker

    The Maintenance Worker will be responsible for performing general building and property maintenance. The successful applicant must have good communication skills, be service oriented, good at planning and organizing work, critical thinking, a team worker and responsible and accountable for own job performance.

    Responsibilities

    • Comply with Health and Safety and WHMIS requirements for Personal Protective Equipment.

    • Respond to client requests for maintenance in hotel rooms.

    • Perform regular property inspections of the hotel including common areas, building exterior, and landscape.

    • Clean light fixtures and change light bulbs/tubes.

    • Perform minor repairs on windows, doors, switches, desks, tables, plugs, equipment, appliances, sinks, toilets, blinds etc.

    • Responsible for vandalism clean up and repair, within skill level.

    • Maintain heating and air conditioning systems, perform routine checks of boilers, pumps, fan units, control panels, thermostats, cooling towers, etc.

    • Maintain outside grounds (remove snow, ice, and debris, spray and remove weeds, sweep and clean gutters, water and maintain sprinkling systems).

    • Use a variety of hand and power tools, electric meters and material handling equipment in performing duties.

    • Detect faulty operations, defective material and report those and any unusual situations to proper supervisor.

    • Prepare, paint and decorate interior and exterior surfaces, as required

    • Regular Pool and Hot Tub Maintenance and Checks

    • Moving Furniture

    • Perform all other duties as assigned or needed.

    Requirements

    • High school diploma/GED.

    • 2 years of maintenance experience or Trade background

    • Minimum 1 year of experience in the operation and maintenance of buildings.

    • Ability to perform small repairs (e.g. caulking, replacing washers, and replacing light fixtures, waterproofing and tiling).

    • Strong customer service orientation and skills.


    Email Application »    Permalink   This is a Full Time position.

    Room Attendant

    The Sutton Place Hotel Revelstoke is committed to providing our guests with the highest level of service and product presentation. Room Attendants are responsible for the cleanliness of guest suites and public areas. Duties includes but are not limited to linen changes, making beds, sweeping, mopping, vacuuming, dusting, cleaning windows, cleaning washrooms, stocking linen closets and supply areas. Hours of this position are Monday to Sunday with various start times depending upon hotel occupancy.

    Responsibilities

    • Sweep, mop wash, polish floors
    • Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture;
    • Make beds, change sheets and distribute clean towels and toiletries;
    • Stock linen closet and supplies area;
    • Clean bathroom fixtures and appliances;
    • Clean public areas such as changing room, showers and elevators;
    • Pick up debris and empty trash container;
    • Wash windows, walls and ceilings.

    Requirements

    • Hospitality experience preferred
    • Functional English language skills
    • Must be able to lift at least 25 pounds, in good health, and capable of working in a physically demanding job.

    Email Application »    Permalink   This is a Full Time position.

    Laundry Attendant

    The Sutton Place Hotel at Revelstoke Mountain Resort is looking for dynamic individuals to join our team of hospitality professionals. We are currently looking to fill a few positions in our Laundry Department. The Sutton Place Hotel Revelstoke is committed to providing our guests with highest level of service and product presentation.

    Responsibilities

    • Collecting, transporting, sorting, washing, drying and folding of hotel linens
    • Stock linen closet and supplies area

    Requirements

    • Hospitality experience preferred
    • Functional English language skills
    • Must be able to lift at least 30 pounds, in good health, and capable of working in a physically demanding job

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Concierge

    The Sutton Place Hotel Revelstoke is recruiting for Concierge Personnel for the summer of 2018. Duties include assisting with arrivals and departures, providing outstanding guest service that meets and exceeds guest expectations. Concierge must possess a positive and upbeat personality, have the ability to multi-task, be detail-oriented and be able to problem solve.

    Responsibilities

    • Assist with guest arrival and departures
    • Provide personalized service in a professional manner
    • Be knowledgeable of community and/or resort attractions and events
    • Answer enquiries regarding hotel services and registration by letter, by telephone and in person
    • Work closely and professionally with various departments.
    • Maintain a clean and organized work environment
    • Maintain a high standard of personal hygiene and appearance

    Requirements

    • High School Diploma, G.E.D. or equivalent
    • Valid Driver’s License with the ability to operate a standard transmission vehicle
    • Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred
    • Experience in all aspects of customer service
    • Strong working knowledge of hospitality industry principles, methods, practices, and techniques
    • Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
    • Able to effectively communicate both verbally and in writing
    • Ability to coordinate and organize

    Email Application »    Permalink   This is a Full Time Seasonal position.

  • Hiring Requirements

    • Social Insurance number (Tax File Number): All employees are required to have a copy of their SIN number before work can commence. Proof of application is acceptable for international employees and must be applied for upon arrival in Canada. Please visit Service Canada for more information
    • Health Care Number
    • Valid Work Visa (international applicants)
    • Valid Driver's License (if required for position)
    • Banking Information: Bank name, address, branch number, transit number, and account number. A VOID cheque is preferred
    • Emergency Contact: Name, relationship, street address and phone number
    • Permanent Mailing Address for tax information and other important documents
  • Frequently Asked Questions

    Q: When do seasonal employment positions start?

    Our winter season kicks off in November with a closing date in April. Our summer season begins in May and runs until October. Start dates vary according to the position applied for, but typically begin one week prior to seasonal operations.

    Q: Does Revelstoke Mountain Resort offer staff accommodation?

    Revelstoke Mountain Resort does not offer staff accommodation at this time. The town of Revelstoke offers a variety of accommodation options. Please make a rental application at Revelstoke Property Services or view private rental listings on The Stoke List classifieds.

    Q: I am not from Canada. What do I need to do to work at Revelstoke Mountain Resort?

    In order to be legally entitled to work in Canada, you will need to provide the following:

    • A Valid Work Permit
    • Social Insurance Number (SIN) or acknowledgment of receipt that you have applied for one. For general inquiries, you can contact the office by email at [email protected], visit the Social Development Canada website or call toll free in Canada: 1.800.206.7218. We encourage you to apply in person as your application will be certified and your documents will be returned to you immediately. You should receive your SIN card in approximately three weeks
    • Criminal Record Check (International Applicants are required to obtain a Criminal Record Check before leaving their home country) Your clearance must be dated within the last 18 months
    • Photo Identification (Government issued id only: passport, drivers license, etc)

    Q: I am not from Canada. How do I obtain a work permit?

    To apply for your Canadian Work Permit, you must contact the Canadian Embassy or Consulate in your country. Please remember that the application process can take several months.

    Q: I am applying for my work permit and have been told that I need a letter of offer to obtain the permit. Can Revelstoke Mountain Resort do this for me?

    Revelstoke Mountain Resort cannot give letters of offer to foreign workers who require such an offer to apply for their permit to come to Canada. You must apply for a Working Holiday Permit visa. This permit/visa does not require you to have arranged employment before entering Canada.

    Q: Does Revelstoke Mountain Resort sponsor people?

    At present, Revelstoke Mountain Resort does not offer sponsorships. You are required to obtain a work permit yourself for all occupations.

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