Employment at Revelstoke Mountain Resort

Revelstoke Mountain Resort looks for individuals who are courageous, compassionate, and competitive; thrive on positive, frequent customer contact; have an adventurous spirit and are enthusiastic, sincere, and fun loving. Revelstoke Mountain Resort fosters a work environment where diversity is valued, quality of life is enhanced and individual aspirations are fulfilled.

No phone calls please - only successful applicants will be contacted.
  • Revelstoke Mountain Resort

    Summer Upper Gondola Attendant

    If you’re interested in spending your summer hanging out in the mountains enjoying beautiful views and chatting with travelers, this might be the right fit for you! Gondola Attendants are responsible for the safe loading and unloading of guests and efficient operation of the lift. This team has a key role in exceeding guest service expectations by creating a friendly and positive atmosphere with a focus on safety. This position runs from June 23rd – September 3rd with training beginning a week prior.

    Responsibilities

    • Set up and take down of lift equipment such as ramps, mazes and signs.
    • Assists guests with loading, unloading and general safe operation of the gondola.
    • Provide guests with general resort and town information, communicating with guests is a huge part of this job!
    • Ensure that all guests and staff accessing the gondola are in possession of a valid ticket.
    • Completion of lift related documentation and daily safety checks.
    • Understand the hiking trails available well enough to provide useful, up to date information.

    Requirements

    • Must have a passion for the outdoors.
    • Must be able to do some physical labor.
    • Excellent communication skills, Ability to multi-task and communicate clearly over a radio.
    • Mature, enthusiastic, and guest service oriented.
    • Must be able to work flexible shifts (we operate on weekends and holidays.)
    • Multilingual and first aid skills an asset.
    • Self-motivated, able to work independently.

    No transportation or staff housing is provided although we work closely with staff to incentivize carpooling and biking to and from work. Work history in the summer increases eligibility for winter employment.

    This position pays $13.50/hour with a $2/hour retention bonus.


    Email Application »    Permalink   This is a Full Time Seasonal position.

    Summer Retail Sales Associate

    The Sales Associate will be responsible for assisting guests with product selection, completing sales and general retail operations. The Retail Associate continually strives to provide our guests with the ultimate summer experience. You are expected to market the products, services, programs, benefits and qualities of Revelstoke Mountain Resort.

    Responsibilities

    • Greeting the guest and attending to their needs
    • Building a loyal customer base
    • Learning proper POS procedures
    • Sell lift/coaster tickets, winter season passes, and any other retail products
    • Assist guests with ticket/pass issues
    • Assisting the store team in achieving and surpassing store targets
    • Shows Initiative and works well with others
    • Assist in processing and replenishing merchandise and monitoring floor stock
    • Being aware of promotional offers throughout the store.
    • Awareness of loss prevention
    • Opening and closing procedures
    • Receiving stock accurately
    • Assist in display maintenance and housekeeping
    • Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
    • Awareness of sales targets
    • Ensure that all related activities are conducted in a safe manner through sound judgment and knowledge of safety procedures and guidelines.
    • Provide guests with general resort and town information

    Requirements

    • Previous Retail experience is considered an asset.
    • Experience in a guest relations type atmosphere
    • Excellent communication skills
    • Excellent customer service skills
    • Excellent sales skills
    • Excellent cash handling experience
    • Previous computer knowledge
    • Team player
    • English as a first language, French language an asset
    • Mature, enthusiastic, and guest service oriented
    • Superior written and interpersonal communication skills.
    • Intermediate computer experience utilizing Microsoft Word and Excel is essential.
    • Ability to work under extreme deadlines and in a fast paced environment.
    • Well-organized
    • Attention to detail
    • Good time management skills
    • Excellent communication skills
    • Conflict resolution skills an asset
    • Ability to multi-task and willingness to assist other departments when required

    Email Application »    Permalink   This is a Seasonal position.

    Patrol Level 4

    The Mountain Patrol team member-level 4 administers first aid to injured guests/staff, monitors and maintains the safe conditions of ski runs/trails, assumes a leadership role during day to day operations, avalanche control missions, lift evacuations and search and rescue operations under the supervision of the Patrol Supervisor and the Avalanche Forecaster.

    Responsibilities

    • Administers first aid to injured guests and staff.
    • Transports injured skiers from the mountain to the patient transfer station.
    • Investigates and records accident details according to established procedures including taking statements from witnesses and performing in depth accident investigations.
    • Maintains cleanliness and organization of first aid rooms and of all first aid supplies on the mountain.
    • Recognizes causes of risk, sets up and maintains signage, fencing and boundary markers to minimize skiing hazards.
    • Enforces skier responsibility code, issues warnings to and/or revokes lift passes from reckless or irresponsible skiers.
    • Monitors lift operations to ensure safe conditions on the lifts and around the ski area.
    • Follows established working procedures and ensures safe working conditions for himself/herself and the mountain safety staff.
    • During avalanche control missions, acts as a control route leader as assigned by the avalanche forecaster and follows established protocols and procedures.
    • Has a thorough knowledge of company and department polices as stated in the Emergency Procedures and Safety Program manuals.
    • Assists or leads rescue teams during lift evacuations and search and rescue operations as required.
    • Acts professionally at all time.
    • Interacts positively with guests: Provides accurate information regarding lifts, runs, area facilities/services, operating hours and current events. Handles complaints and resolves situations in a courteous manner.
    • Maintains current and up to date working knowledge of rope handling techniques and all aspects of avalanche rescue techniques.
    • Can control a loaded toboggan on difficult terrain.
    • Assumes mentorship role with level 2 members of the mountain safety team.

    Requirements

    • NUOEC 80hr First Aid course with advanced protocols.
    • CAA Avalanche Operations Level 2 certification
    • Advanced rope rescue experience ( preferably Rigging for Rescue )
    • Work safe BC Blaster certification
    • Minimum of 5 seasons of professional patrol experience or 4 seasons with at least 1 season of related experience such as ski guiding or work in an avalanche program.
    • Minimum of 3 seasons of active avalanche control in challenging or complex avalanche terrain (according to the Avalanche Terrain Exposure Scale)
    • Must be able to work outdoors in various weather conditions

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Heavy Equipment Maintenance Supervisor / Journeyman Heavy Duty Mechanic

    Oversee the maintenance program of the heavy equipment fleet at Revelstoke Mountain Resort.

    Responsibilities

    • Delegate and perform all needed maintenance activities for all heavy equipment fleet aspects of the resort, as required.
    • Maintain records of all maintenance activity.
    • Run a clean and professional shop.
    • Assist with development of the annual maintenance budget.
    • Ensure staffing meets operational needs while keeping within payroll budget.
    • Conduct formal performance evaluations for vehicle maintenance staff.
    • Ensure that all related activities are conducted in a safe manner through sound judgment and knowledge of safety procedures and guidelines.

    Requirements

    • Must have Grade 12 Diploma or equivalent.
    • Journeyman Heavy Duty Mechanic – BC Trades Certification, Interprovincial Red Seal Trades Certification or international equivalent.
    • A minimum of 8 years related experience - electrical experience preferred.
    • Must have a valid Driver’s License (Driver’s abstract required.)
    • Must be able to work outdoors in various weather conditions.
    • Must be able to work in potentially hazardous environment with exposure to variety of physical conditions such as proximity to moving mechanical parts and electrical current.


    Email Application »    Permalink   This is a Full Time position.

    Experienced Lift Mechanic

    Responsibilities

    • Perform all needed maintenance on passenger ropeways and conveyor lifts to the Z98 standard
    • Maintain records for all maintenance activities
    • Assist in running a clean and professional workplace
    • Ensure that all related activities are conducted in a safe manner through sound judgment and knowledge of safety procedures and guidelines

    Requirements

    • Must have a grade 12 diploma or equivalent
    • 2nd year to Journeyman Millwright is an asset
    • Must have lift maintenance experience.
    • Must have a valid driver’s license (drivers abstract required)
    • Must be able to work in potentially hazardous environment with exposure to variety of physical conditions such as proximity to moving mechanical parts and electrical current
    • Must be prepared to work flexible schedule including weekends and holidays
    • Must be prepared to work long hours in inclement weather
    • Must ski or snowboard and snowmobile
    • Must work well with others in a dynamic atmosphere

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Summer Trail Crew / Mountain Patrol

    Must be hard working, and willing to work long days of shoveling and raking.

    Responsibilities

    • On mountain rescue
    • Lift evacuation
    • First Aid for staff and guests
    • Trail construction and maintenance

    Requirements

    • Must have OFA Level 3 First Aid
    • Physically fit
    • Hard working
    • Able to work in steep mountainous terrain
    • Training will be provided.

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Summer Guest Services Agent

    The Guest Service Agent continually strives to provide our guest with the ultimate summer adventure. You are expected to market the products, services, programs, benefits and qualities of Revelstoke Mountain Resort and our third party adventures to our guests.

    Responsibilities

    • Answer guest inquiries and complaints in a professional manner
    • Sell lift tickets, passes, and any other summer product or activity of the resort
    • Complete daily cash outs and reconciliations
    • Assist guests with ticket/pass/activities issues
    • Provide the guest with general resort and town information
    • Maintain Lost & Found articles
    • Maintain comment cards
    • Assist other departments when requested
    • General cleaning duties
    • Other duties as required

    Requirements

    • Experience in the tourism industry or a guest relations type atmosphere
    • Excellent communication skills
    • Excellent customer service skills
    • Excellent sales skills
    • Excellent cash handling experience
    • Previous computer knowledge
    • Team player
    • English as a first language, other languages an asset
    • Mature, enthusiastic, and guest service oriented
    • Thrives in a fast-paced environment
    • Well-organized
    • Attention to detail
    • Good time management skills
    • Excellent communication skills
    • Conflict resolution skills an asset
    • Ability to multi-task and willingness to assist other departments when required

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Assistant Retail Manager

    The Assistant Retail Manager is responsible for the stores merchandising; soft good and souvenir item purchasing; supporting the retail manager in daily operations and RTP management of product. This position requires the ability to manage various responsibilities both behind the scenes and on the front line. The Assistant Manager will ensure that all aspects of the department run efficiently to maximize the guests experience, sales and profitability of the retail operation.

    Responsibilities

    • Working with the retail Supervisor on merchandising at all RMR locations related to store presentation.

    • POS software programming for all soft goods and souvenir items for data entry of new and existing product to ensure accurate reporting is achieved.

    • Responsible for shipping and receiving all retail inventories.

    • Managing the loss prevention “LP” strategy.

    • Organizing all warranty and repair items with customers, staff and companies which we purchase from to offer outstanding customer service.

    • Attending appointments with sales reps and retail shows to remain up to date on new products and lines. Attend regional and national trade fairs as approved.

    • Monitor inventory levels placing orders as needed per plan.

    • Assist the Retail & Rental Manager as needed.

    • Assist with oversight of the Rental shop on Manager’s days off.

    • Ensure a safe work environment.

    Requirements

    • Post Secondary Education in Business/Sales or Tourism.

    • Minimum 3 yrs experience in a retail environment.

    • Minimum 1 yr purchasing or retail supervisory/managerial experience and preferably related to outdoor/sporting goods.

    • Comprehensive knowledge of retail operations and procedures.

    • Advanced computer skills in software POS systems and Microsoft Office is essential.

    • Excellent communication and organization skills.

    • Detail oriented.

    • Proven sales skills and experience.

    • Ability to perform heavy lifting.

    • Must have a valid Driver’s License.

    • Flexibility to work overtime or on call.

    • Able to meet deadlines and work with ongoing changes.

    Passionate about mountain lifestyle and culture.

    This position is a permanent full-time salaried position, with wage based on experience. Other benefits include extended medical benefits plan, family season passes, resort discounts, and other benefits.


    Email Application »    Permalink   This is a Full Time position.

    Bungee Bounce Attendant

    Bungee Bounce Attendants are responsible for the safe operation of our Bungee Trampoline and validation of ride tickets. This is a great option for those interested in working with kids and spending the majority of the day chatting with guests. There are full time and part time positions running from June 23rd – September 3rd with training beginning a week prior.

    Responsibilities

    • Understand the proper use of the ticket scanners and their functions.
    • Ensure that all guests and staff accessing the Bungee Bounce are in possession of a valid ticket.
    • Control the flow of passengers using the Bungee Bounce and regulate ride duration.
    • Ensure guests are within the designed user restrictions.
    • Provide guests with general resort and town information.
    • Instruct guests on proper use of the Bungee Bounce to ensure a safe ride.
    • Set up and take down the ride equipment such as poles, ropes, tents, signs and bungees.

    Requirements

    • Must have a passion for the outdoors and the ability to work in all weather conditions.
    • Must be able to do some physical labor.
    • Must be able to work flexible shifts (we operate on weekends and holidays).
    • Mature, enthusiastic, and guest service oriented.
    • First aid skills an asset.
    • Ability to multi-task and communicate clearly over a radio.
    • Willingness to assist other departments when required.

    No transportation or staff housing is provided although we work closely with staff to incentivize carpooling and biking to and from work. Work history in the summer increases eligibility for winter employment.

    This position pays $13/hour with a $2/hour retention bonus.


    Email Application »    Permalink   This is a Full Time Seasonal position.

    Coaster Attendant

    If you are looking for an outdoor team-based job this summer, being a Mountain Coaster Attendant is it! Coaster attendants are responsible for the safe operation of our gondola, mountain coaster and validation of all tickets. There are part-time, full-time, morning and evening shifts available. This position runs from May 18th – October 8th with training beginning a week prior. A second round of hiring will also take place for extra positions running June 23rd – September 3rd again with training beginning a week prior.

    Responsibilities

    • Understand the proper use of the ticket scanners and their functions.
    • Ensure that all guests and staff accessing the gondola/coaster are in possession of a valid ticket.
    • Control the flow of passengers riding the gondola/coaster.
    • Transport carts from the gondola to the coaster. (This task requires repetitive heavy lifting and requires staff to join in a daily stretching routine planned out by professional physiotherapists.)
    • Provide guests with general resort and town information.
    • Instruct guests on proper use of the coaster to ensure a safe ride.
    • Set up and take down of lift line equipment such as poles, ropes, mazes and signs.
    • General safe operation of Gondola lift and Mountain Coaster.

    Requirements

    • Must have a passion for the outdoors and the ability to work in all weather conditions.
    • Must be able to do strong physical labor (transporting mountain coaster carts.)
    • Must be able to work flexible shifts. (We operate on weekends and holidays.)
    • Mature, enthusiastic, and guest service oriented.
    • First aid skills an asset.
    • Ability to multi-task and communicate clearly over a radio.
    • Willingness to assist other departments when required.

    No transportation or staff housing is provided although we work closely with staff to incentivize carpooling and biking to and from work. Work history in the summer increases eligibility for winter employment.

    This position pays $14/hour with a $2/hour retention bonus.


    Email Application »    Permalink   This is a Full Time Seasonal position.


    Food & Beverage

    Rockford & Mackenzie Common

    Office Administrator

    The Office Administrator is responsible for the organization and supervision of all cash, debit and credit card transactions. You will supervise the cash handling procedures for all bar and service team members as well as provide Home Office support and communication for banking, deposits and financial reporting.

    Responsibilities

    • Supervision and management of all tasks with regards to banking deposits, receipts and records preparation, daily labor calculations and other financial analysis.
    • Other duties as assigned by the General Manager.

    Requirements

    • Experience in a similar role is an asset.
    • Required: Advanced proficiency in Microsoft Word and Excel.
    • Required: Proficient in the English Language, spoken and written.
    • Strong Organizational Skills.
    • Deadline and Detail Oriented
    • Positive Attitude and a be a Team Player
    • Have the ability to excel in a fast paced environment.

    Email Application »    Permalink   This is a Full Time position.

    Dishwasher
    • Provide all areas of the restaurant with clean, sanitized dishware on a timely basis.
    • Maintain the dish area in a good state of organization, repair and sanitation. ​

    Responsibilities

    • Maintain quality and speed of output
    • Adhere to cost control guidelines

    Requirements

    • Ability to maintain sense of urgency, keep momentum
    • Attention to detail
    • Ability to work independently
    • A positive, outgoing personality

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Servers

    ​Rockford and the Mackenzie Common at Revelstoke Mountain Resort are looking for dynamic individuals to fill seasonal and year-round positions in Revelstoke, BC! If you want to grow your hospitality experience with one of Canada’s Leading Hospitality Companies we want to talk to you!

    Responsibilities

    • Be enthusiastic, outgoing, positive and upbeat
    • Accommodating and willing to go the extra mile
    • Ability to build professional relationships with guests
    • Prompt table greeting
    • Learn and maintain knowledge of food and beverage menus
    • Table service for guests (taking orders, answering menu and beverage inquiries, placing orders with kitchen)
    • Running food to tables
    • Quality checks
    • Processing bills and taking payment
    • Handling guest concerns with the support of the management team

    Requirements

    • Attention to detail
    • Pride in style and personal appearance, well groomed
    • Remains calm under pressure
    • Ability to organize and plan
    • Sales ability
    • Excellent verbal communication
    • Product knowledge
    • Ability to maintain sense of urgency and keep momentum
    • Desire to be part of a team and contribute as such
    • High level of self confidence
    • Sincere desire to please others and do a great job

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Front of House Supervisor

    Front of House Supervisor is a leadership development position related to all front of house operations and crew.

    Responsibilities

    • Shift management in support of management team
    • Ensuring complete guest satisfaction and team morale during supervisory shifts
    • Other duties as assigned by management team
    • Handling guest concerns and compliments
    • Running food and performing table-side service during busy periods to support your service team ​

    Requirements

    • Previous serving experience in a high volume, full-service restaurant
    • Previous restaurant leadership is an asset
    • Natural leadership capabilities
    • Excellent interpersonal skills – imitative, positive attitude, communication skills, professional appearance/grooming
    • Excellent work ethic: driven, organized, good administration skills, dependable, flexible

    Email Application »    Permalink   This is a Full Time position.

    Jr. Assistant Manager

    ​Rockford at Revelstoke Mountain Resort is looking for dynamic individuals to fill seasonal and year-round positions in Revelstoke, BC! If you want to grow your hospitality experience with one of Canada’s Leading Hospitality Companies we want to talk to you! Under the guidance of the General Manager, this position is responsible ensuring all aspects of the bar and restaurant’s operations run smoothly and according to the policies, procedures and goals of the company and government employment standards. The Jr. Assistant Manager will support the role of General Manager to increase long term profitability through continuous improvement of team member morale, guest satisfaction and excellence in operations execution. You must provide the highest level of service and care to our guests and to your crew members.

    Responsibilities

    Based on job description includes but is not limited to:

    • Shift Management
    • Providing crew leadership and maintaining focus and morale
    • Communicating with guests to ensure satisfaction
    • All other key areas and tasks as required by the General Manager

    Requirements

    • Previous Management experience in a high volume, full service restaurant
    • Proven Leadership Skills; People development, floor management, company policies and procedures, time management, problem solving/decision making
    • Excellent Interpersonal Skills; Initiative, Positive Attitude, communication skills, professional appearance/grooming
    • Excellent Work Ethic; Driven, Organized, Good Administration Skills, Dependable, Flexible.

    Email Application »    Permalink   This is a Full Time position.

    Culinary Supervisor

    This role assists in directing and controlling the culinary operations of the restaurant on a shift-by-shift basis. The Culinary Supervisor must ensure the expectations of our guests are met and surpassed in terms of service excellence and food quality while adhering to budgetary targets. To produce all assigned prep items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.

    Responsibilities

    • Daily shift management, including labour controls and line check systems.
    • Oversee all revenue periods and preparation and management of fresh made prep recipes
    • Management of prep charts ensuring freshness, shelf life and proper food safe practices are controlled
    • To produce all assigned prep items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.

    Requirements

    • Excellent high volume culinary production skills
    • Team leadership in highly engaged kitchen area
    • Execution of revenue periods
    • Highly organized.
    • Personal commitment to continuous improvement.
    • Ambassadorship - Complete understanding and belief in company philosophy.
    • Ability to remain calm and make effective decisions in stressful situations.
    • A positive, outgoing personality.
    • High energy and motivated.

    Email Application »    Permalink   This is a Full Time position.

    Line Cook

    To produce all assigned menu items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.

    Responsibilities

    • Maintain quality and speed of output
    • Desire and ability to work as part of a team
    • Knowledge of company food specifications and platings
    • Adherence to cost control guidelines
    • Food handling
    • Cleanliness

    Requirements

    • Previous experience in a full service restaurant is an asset
    • Attention to detail
    • Ability to work independently
    • Organizational Skills
    • Adherence to company specifications
    • Basic food handling and preparation knowledge
    • Works well under pressure
    • Reliable
    • High tolerance for repetition

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Prep Cook

    Produce all assigned menu items in an efficient and consistent manner while following the specifications, recipes, and techniques of the company.

    Responsibilities

    • Maintain quality and speed of output
    • Desire and ability to work as part of a team
    • Knowledge of company food specifications and platings
    • Adherence to cost control guidelines
    • Food handling
    • Cleanliness

    Requirements

    • Previous experience in a full service restaurant is an asset
    • Attention to detail
    • Ability to work independently
    • Organizational Skills
    • Adherence to company specifications
    • Basic food handling and preparation knowledge

    Email Application »    Permalink   This is a Full Time position.

    Bartender

    To provide our guests and servers with beverages in an efficient and consistent manner, while maintaining a positive and cooperative attitude. This role varies depending on the level of business. When not busy, Bartenders will serve both food and beverages in the lounge in addition to providing beverages for servers.

    Responsibilities

    • Learn and maintain knowledge of all beverages featured in our menus.
    • General knowledge of standard cocktails and highballs.
    • Provide full food and beverage service to guests seated at the bar.
    • Prepare beverages promptly and accurately for servers and guests.
    • Maintain cleanliness behind the bar.
    • Any other duties as requested by managers and supervisors.

    Requirements

    • Previous serving experience at a highly competent level required.
    • Highly organized.
    • Desire to be part of a team and contribute as such.
    • Complete technical bartender knowledge.
    • Ability to assert authority and make sound judgments with confidence.
    • Cost Control Skills.
    • Cash Handling Skills.

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Host

    You will provide a prompt and warm reception of all guests and find suitable seating, while providing other measures of customer service.

    Responsibilities

    • Provide a great first impression when guests arrive, and a lasting impression as you invite departing guests back for another visit.
    • Maintain a cooperative and positive attitude at all times towards guests and fellow team members.
    • Answering the phone for general customer service, taking reservations and Room Service orders.
    • Executing Room Service orders (ringing in order, delivering to hotel guests and taking payment).
    • Ensure you are seating the most desirable tables at all times.
    • Anticipate guest transition and the timing of table turns.
    • Smile!
    • Opening front door for guests
    • Seating guests
    • Cleaning and resetting of dirty tables
    • Maintain the cleanliness and appearance of entryway and washrooms.
    • Running food to tables as required.
    • Perform quality checks as guests depart and thank them for their visit.

    Requirements

    • Pride in style and personal appearance, well groomed.
    • Very organized.
    • Ability to prioritize.
    • Ability to think ahead.
    • Excellent communication skills, including a pleasant and professional phone manner.
    • Problem solving ability.
    • Ability to be perceptive to guest’s needs.
    • Ability to deal positively in stressful situations.
    • High level of attention to detail.
    • Able to take direction.
    • Able to deal with compliments and guest concerns with the support of management.

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Revelation Lodge

    Banquet Coordinator

    Our Banquet Coordinator is responsible for overseeing all aspects of the banquet operation in the absence of the Banquet Manager. This includes, but it not limited to, administration, sales, BEO (Banquet Event Order) creation and operations leadership.

    Responsibilities

    • Daily administrative duties.
    • Facilities maintenance (lighting, temperature, atmosphere, washroom checks, cleanliness, basic repair & maintenance)
    • Sales and account management (client follow-up, engaging new sales leads by answering questions and providing timely follow-up, creating new BEOs, etc.)
    • Excellent Customer Service (Meet & greet event facilitators, responding to phone and email inquiries, dealing with guest concerns during events and after, going above and beyond to make every guest feel special)
    • Event Execution (includes all organization to prepare in advance for each event and ensuring excellent execution at time of event).
    • Team Coaching (create motivational environment through contests, events, feedback and coaching).
    • Ensuring quality control of all banquet aspects from food to equipment to facilities and teaching this to the banquet team.
    • Writing staff schedules.
    • Conducting monthly inventory.
    • Organizing and placing pre-orders for upcoming events.

    Requirements

    • 1 year + experience of banquet event planning and execution.
    • 1 year + experience in a restaurant management role responsible for a team of 5 or more staff.
    • Sales experience an asset.
    • Highly organized.
    • Cheerful and friendly disposition.
    • Excels at customer service and always endeavors to make guests and team members feel special.
    • Able to work a flexible schedule with availability 7 days a week from 5am – 2am.
    • Proficiency in MS Office suite an asset.
    • Sound judgment and the ability to make effective decisions under pressure while maintaining a positive demeanor.

    Email Application »    Permalink   This is a Seasonal position.

    Dishwasher
    • Provide all areas of the restaurant with clean, sanitized dishware on a timely basis.
    • Maintain the dish area in a good state of organization, repair and sanitation. ​

    Responsibilities

    • Maintain quality and speed of output
    • Adhere to cost control guidelines

    Requirements

    • Ability to maintain sense of urgency, keep momentum
    • Attention to detail
    • Ability to work independently
    • A positive, outgoing personality

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Culinary Supervisor

    This role assists in directing and controlling the culinary operations of the restaurant on a shift-by-shift basis. The Culinary Supervisor must ensure the expectations of our guests are met and surpassed in terms of service excellence and food quality while adhering to budgetary targets. To produce all assigned prep items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.

    Responsibilities

    • Daily shift management, including labour controls and line check systems.
    • Oversee all revenue periods and preparation and management of fresh made prep recipes
    • Management of prep charts ensuring freshness, shelf life and proper food safe practices are controlled
    • To produce all assigned prep items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.

    Requirements

    • Excellent high volume culinary production skills
    • Team leadership in highly engaged kitchen area
    • Execution of revenue periods
    • Highly organized.
    • Personal commitment to continuous improvement.
    • Ambassadorship - Complete understanding and belief in company philosophy.
    • Ability to remain calm and make effective decisions in stressful situations.
    • A positive, outgoing personality.
    • High energy and motivated.

    Email Application »    Permalink   This is a Full Time position.

    Revelation Lodge Chef

    The Chef will direct and control the Culinary Operations of the restaurant at an excellent level while maintaining and abiding by all standards, policies and/or procedures set forth by our company and any applicable government agencies. The position’s goal is to maximize long-term profitability through excellent leadership. This includes, but is not limited to maintaining high morale within the team and executing/driving excellence in food quality, food preparation, cleanliness and the ongoing skills of staff and management within the kitchen.

    Responsibilities

    • Providing leadership, training and ongoing morale for a large culinary crew.
    • Identifying skill and leadership potential in your crew and developing those exceptional individuals into management roles within our company.
    • Full kitchen execution and managing quality assurance during high revenue periods.
    • Inventory and inventory management.
    • Managing and submitting periodic weekly and monthly reporting regarding labour cost, food cost, etc.
    • Expert scheduling.

    Requirements

    • Previous experience managing a large culinary team in a high volume, fast paced environment.
    • Previous experience managing the culinary team of a Premium Casual or Fine Dining restaurant.
    • Food Safe Certified
    • Experience with projection and management of inventory, food cost, labour, variable costs, prep charts, other.
    • Knowledge and consistent compliance of government health and safety standards.
    • Proven Leadership Skills - people development and motivation, technical culinary skills training, policy and procedure management, time management, problem solving/decision making.
    • Excellent Interpersonal Skills - Self-motivated/driven, positive/high energy, excellent written and verbal communication skills, administration skills, adaptability/flexibility, dependability/attendance, appearance/grooming.
    • Proven ability to achieve short and long term business goals.
    • Highly organized.
    • Personal commitment to continuous improvement.
    • Ambassadorship - Complete understanding and belief in company philosophy.
    • Ability to remain calm and make effective decisions in stressful situations.
    • A positive, outgoing personality.
    • High energy and motivated

    Email Application »    Permalink   This is a Full Time position.

    Banquet Server

    The Banquet Server works directly with the Banquet Manager, Banquet Coordinator, Banquet Captain to ensure the flawless execution of banquet functions, tour meals and special events. He/She ensures that the room is set to specifications, the food is presented in an appealing manner, and service is exceptional. This position is an entry level position.

    Responsibilities

    • Supporting the Banquet Team in giving guests a fantastic and memorable experience
    • Punctuality to attend pre-shift meetings to learn function particulars
    • Assisting with set-up, execution and tear down of all functions
    • Greet and welcome guests
    • Ensuring complete guest satisfaction while anticipating guests dining requirements
    • Handling guest concerns in a professional manner
    • Abide by company policies and procedures
    • Performing other job related duties as assigned

    Requirements

    • Ability to bring passion, creativity and desire to have fun to work
    • Friendly, enthusiastic, and engaging personality
    • Strong work ethic with flexible availability
    • Calm and organized demeanor – even under high pressure situations
    • Team oriented
    • Attention to detail
    • Professional presentation and appearance standards
    • Ability to be coached and execute standards
    • Good physical condition, as this position requires constant walking, standing, bending and lifting

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Line Cook

    To produce all assigned menu items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.

    Responsibilities

    • Maintain quality and speed of output
    • Desire and ability to work as part of a team
    • Knowledge of company food specifications and platings
    • Adherence to cost control guidelines
    • Food handling
    • Cleanliness

    Requirements

    • Previous experience in a full service restaurant is an asset
    • Attention to detail
    • Ability to work independently
    • Organizational Skills
    • Adherence to company specifications
    • Basic food handling and preparation knowledge
    • Works well under pressure
    • Reliable
    • High tolerance for repetition

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Prep Cook

    Produce all assigned menu items in an efficient and consistent manner while following the specifications, recipes, and techniques of the company.

    Responsibilities

    • Maintain quality and speed of output
    • Desire and ability to work as part of a team
    • Knowledge of company food specifications and platings
    • Adherence to cost control guidelines
    • Food handling
    • Cleanliness

    Requirements

    • Previous experience in a full service restaurant is an asset
    • Attention to detail
    • Ability to work independently
    • Organizational Skills
    • Adherence to company specifications
    • Basic food handling and preparation knowledge

    Email Application »    Permalink   This is a Full Time position.


    The Sutton Place Hotel

    Guest Services Agent

    The Sutton Place Hotel at Revelstoke Mountain Resort is currently accepting applications to fill a full time Front Desk Clerk position in our Guest Services Department. Front Desk Clerks are responsible for greeting and registering guests, providing outstanding guest service and settling the guest’s account upon completion of their stay. Other duties will include registering guests, making and modifying reservations. The Hotel Front Desk Clerk must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. The Hotel Front Desk Clerk must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.

    Responsibilities

    • Customer Focus
    • Communication
    • Energy & Stress
    • Team Work
    • Quality Orientation
    • Problem Solving
    • Accountability and Dependability
    • Operating Equipment
    • Maintain an inventory of vacancies, reservations and room assignments
    • Register arriving guests and assign rooms
    • Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests’ complaints
    • Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
    • Present statements of charges to departing guests and receive payment.
    • Take over from the previous shifts cashier, checking and accepting float and takings.
    • Work closely and professionally with various departments.
    • Maintain a high standard of personal hygiene and appearance.

    Requirements

    • High School Diploma, G.E.D. or equivalent
    • Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred
    • Experience in all aspects of customer service and people management
    • Strong working knowledge of hospitality industry principles, methods, practices, and techniques
    • Strong working knowledge of accounting practices and principles
    • Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
    • Exceptional conflict resolution, negotiation, and objection handling skills
    • Able to respond quickly in a dynamic and changing environment
    • Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
    • Able to effectively communicate both verbally and in writing
    • Ability to coordinate and organize meetings, exhibits, and other events

    Application Deadline: December 18, 2017


    Email Application »    Permalink   This is a Full Time Seasonal position.

    Room Attendant

    The Sutton Place Hotel Revelstoke is committed to providing our guests with the highest level of service and product presentation. Room Attendants are responsible for the cleanliness of guest suites and public areas. Duties includes but are not limited to linen changes, making beds, sweeping, mopping, vacuuming, dusting, cleaning windows, cleaning washrooms, stocking linen closets and supply areas. Hours of this position are Monday to Sunday with various start times depending upon hotel occupancy.

    Responsibilities

    • Sweep, mop wash, polish floors
    • Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture;
    • Make beds, change sheets and distribute clean towels and toiletries;
    • Stock linen closet and supplies area;
    • Clean bathroom fixtures and appliances;
    • Clean public areas such as changing room, showers and elevators;
    • Pick up debris and empty trash container;
    • Wash windows, walls and ceilings.

    Requirements

    • Hospitality experience preferred
    • Functional English language skills
    • Must be able to lift at least 25 pounds, in good health, and capable of working in a physically demanding job.

    Email Application »    Permalink   This is a Full Time position.

    Night Auditor

    The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports. Hotel Night Auditors are required to work through the night shift on the front desk. They will make room reservations, provide information and services to guests and receive payment for services as well as specific night duties including the entering of accounting information and hotel security. In addition to their regular work duties, the Night Auditor must provide consistently high levels of customer service, ensuring that all hotel patrons enjoy their stay, and act as a spokesperson for the hotel at all times.

    Responsibilities

    • Maintain an inventory of vacancies, reservations and room assignments
    • Register arriving guests and assign rooms
    • Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests’ complaints
    • Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
    • Present statements of charges to departing guests and receive payment.
    • Daily accounting data entry and reconciliations
    • Hotel security
    • Post all daily room and outstanding charges.
    • Balance all revenue totals of cash and credits against revenue report.
    • Take over from the evening cashier, checking and accepting float and takings.
    • Accept revenue and floats from restaurant cashiers, ensuring that these are securely locked away.
    • Accept and lock away keys from various departments.
    • Prepare hotel operating reports and complete audit package to laid-down standards.
    • Correct any errors or omissions made by GSA’s.
    • Prepare Credit Card/Charge Card summaries and post to DAB’s account.
    • Maintain a high standard of personal hygiene and appearance.

    Requirements

    • High School Diploma, G.E.D. or equivalent
    • Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred
    • Experience in all aspects of customer service and people management
    • Strong working knowledge of hospitality industry principles, methods, practices, and techniques
    • Strong working knowledge of accounting practices and principles
    • Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
    • Exceptional conflict resolution, negotiation, and objection handling skills
    • Able to respond quickly in a dynamic and changing environment
    • Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
    • Knowledge of cost analysis, fiscal management, and budgeting techniques
    • Able to effectively communicate both verbally and in writing
    • Ability to coordinate and organize meetings, exhibits, and other events

    Email Application »    Permalink   This is a Full Time position.

  • Hiring Requirements

    • Social Insurance number (Tax File Number): All employees are required to have a copy of their SIN number before work can commence. Proof of application is acceptable for international employees and must be applied for upon arrival in Canada. Please visit Service Canada for more information
    • Health Care Number
    • Valid Work Visa (international applicants)
    • Valid Driver's License (if required for position)
    • Banking Information: Bank name, address, branch number, transit number, and account number. A VOID cheque is preferred
    • Emergency Contact: Name, relationship, street address and phone number
    • Permanent Mailing Address for tax information and other important documents
  • Frequently Asked Questions

    Q: When do seasonal employment positions start?

    Our winter season kicks off in November with a closing date in April. Our summer season begins in May and runs until October. Start dates vary according to the position applied for, but typically begin one week prior to seasonal operations.

    Q: Does Revelstoke Mountain Resort offer staff accommodation?

    Revelstoke Mountain Resort does not offer staff accommodation at this time. The town of Revelstoke offers a variety of accommodation options. Please make a rental application at Revelstoke Property Services or view private rental listings on The Stoke List classifieds. International Applicants

    Q: I am not from Canada. What do I need to do to work at Revelstoke Mountain Resort?

    In order to be legally entitled to work in Canada, you will need to provide the following:

    • A Valid Work Permit
    • Social Insurance Number (SIN) or acknowledgment of receipt that you have applied for one. For general inquiries, you can contact the office by email at [email protected], visit the Social Development Canada website or call toll free in Canada: 1.800.206.7218. We encourage you to apply in person as your application will be certified and your documents will be returned to you immediately. You should receive your SIN card in approximately three weeks
    • Criminal Record Check (International Applicants are required to obtain a Criminal Record Check before leaving their home country) Your clearance must be dated within the last 18 months
    • Photo Identification (Government issued id only: passport, drivers license, etc)

    Q: I am not from Canada. How do I obtain a work permit?

    To apply for your Canadian Work Permit, you must contact the Canadian Embassy or Consulate in your country. Please remember that the application process can take several months.

    Q: I am applying for my work permit and have been told that I need a letter of offer to obtain the permit. Can Revelstoke Mountain Resort do this for me?

    Revelstoke Mountain Resort cannot give letters of offer to foreign workers who require such an offer to apply for their permit to come to Canada. You must apply for a Working Holiday Permit visa. This permit/visa does not require you to have arranged employment before entering Canada.

    Q: Does Revelstoke Mountain Resort sponsor people?

    At present, Revelstoke Mountain Resort does not offer sponsorships. You are required to obtain a work permit yourself for all occupations.

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