• To ride alone you must be at least 125 cm / 4'1" or taller and 8 years old.
• To ride a cart with a passenger, you must be at least 18 years of age.
• Only drivers, not passengers, can operate the brake lever.
• Passengers must be 3 to 9 years old and a minimum height of 96cm/3'2".
• The combined maximum weight capacity per cart is 118kg (260lbs).
• Passengers must be no taller than the driver's shoulders while seated.
• Riders must have sufficient physical dexterity, ability, and knowledge to safely load, ride, and unload the cart.
• Pregnant persons, heart patients, and persons with back or neck problems are not permitted to ride.
• Up to two riders per cart - each rider is required to purchase a ticket.
• Riders must wear seatbelts at all times and keep their arms and legs within the cart.
• Handheld devices including phones and action cameras are not permitted. If you wish to use an action camera, you must use a chest harness or head mount.
• A maximum speed of 42kph will be managed by a push-to-go forward brake and a centrifugal brake.
• Carts are not to stop or come into contact while on the track. Riders must keep a minimum distance of 50m away from other carts.
• The Pipe Mountain Coaster may need to be suspended temporarily or closed during any rain, thunderstorms, lightning or high winds, and will reopen as soon as safe operations can be assured.
• Drivers must not be under the influence of alcohol, drugs or medication that affect the ability to react.
• Locals discount available. Inquire at Guest Services for details. Columbia Shuswap Regional District proof of address is required.
• Lower gondola access is included with your ride ticket for The Pipe Mountain Coaster.
• Tickets are non-refundable and non-transferable.

Pipe Mountain Coaster

Tickets are non-refundable once scanned at the Coaster Gates. In cases of adverse weather or wildlife delays, the coaster attendants will hand vouchers out to guests that have already scanned through the gates. This will allow guests to re-enter the coaster corral once it reopens, or alternatively the guest can bring it to Guest Services for a rain check or refund*.

All tickets are fully refundable if they have not been picked up and or scanned at any activity.

For refund requests outside of the above parameters, please email [email protected]. Your request will be responded to within one calendar week.