Employment at Revelstoke Mountain Resort

Revelstoke Mountain Resort looks for individuals who are courageous, compassionate, and competitive; thrive on positive, frequent customer contact; have an adventurous spirit and are enthusiastic, sincere, and fun loving. Revelstoke Mountain Resort fosters a work environment where diversity is valued, quality of life is enhanced and individual aspirations are fulfilled.

  • Revelstoke Mountain Resort

    Indoor Operations

    Guest Services Team Lead

    The Guest Services Team Lead continually strives to provide our guests with the ultimate ski adventure. You are expected to market the products, services, programs, benefits and qualities of Revelstoke Mountain Resort and Selkirk Tangiers Heli Skiing to our guests. As the Guest Services Team Lead, you are expected to provide the highest level of service to each and every guest. You will lead a team of 7-8 other team members. You are empowered to make prompt decisions and resolve frontline issues as they arise.

    Responsibilities

    • Provide an outstanding guest experience for all RMR guests.
    • Sell lift tickets, passes, and any other ski products of the resort.
    • Answer guest inquiries and complaints in a professional manner.
    • Lead fellow team members by example and take actions to keep team morale high.
    • Maintain adequate inventory levels of supplies.
    • Maintain daily cleaning schedule.
    • Complete daily cash outs and assist team members with reconciliations.
    • Resolve ticket/pass issues that may arise with guests.
    • Ensure professionalism and quality in all situations.
    • Assist other departments as required.
    • Other duties as required.

    Requirements

    • Previous experience in a leadership role.
    • Excellent communication skills.
    • Excellent guest service skills.
    • Excellent cash handling skills.
    • Excellent sales skills.
    • Experience/interest in the ski/snowboard industry is required.
    • Experience in other resort departments such as rental, marketing and outdoor
    • Post-secondary education in tourism is an asset.
    • Excellent computer skills, knowledge of RTP is required.
    • English as a first language, French language an asset.
    • Mature, enthusiastic, and guest service-oriented.

    ABILITIES REQUIRED

    • Thrives in a fast-paced environment
    • Strong leadership skills
    • Strong time management and organizational skills.
    • Excellent problem solving skills with a “can do” attitude.
    • The ability to multi-task and prioritize projects to adhere to deadlines.
    • Attention to detail
    • Conflict resolution skills an asset

    Email Application »    Permalink   This is a Full Time position.

    Guest Services Supervisor

    The primary role of the Guest Services Supervisor is to coordinate the day to day operations of the guest services department and ensure the best guest experience possible. This position will coach and mentor the guest services team to ensure the highest level of service for RMR’s guests while developing the skills of guest services’ team members. The supervisor will assist the manager and assistant manager with administrative and scheduling duties.

    Responsibilities

    • Coordinate day to day operations for ticketing, season passes, ticket checking, and janitorial services
    • Knowledge of off-season products and hold ability to sell via email and phone.
    • Train and supervise guest services team
    • Complete daily cash out audits accurately and in a timely manner
    • Ensure adequate inventory and resources are available to staff
    • Provide an outstand guest experience
    • Deal with complaints and resolve any issues that arise in regards to all aspects of RMR’s operation
    • Ensure professionalism and quality in all situations
    • Trouble shoot basic computer equipment and RTP problems
    • Scheduling and other administrative duties.
    • Other duties as required

    Requirements

    • Strong management and organizational skills
    • Superior leadership skills with a focus on personnel development
    • Ability to multi-task and prioritize projects to adhere to deadlines
    • Extensive knowledge of Microsoft Office and Windows based applications
    • Ability to adhere to company policies and procedures
    • Excellent problem solving skills with a “can do” attitude.

    Email Application »    Permalink   This is a Full Time position.

    Rental Technician (Winter)

    The Rental Technician/Cashier will be responsible for daily operations of the Rental shop, fitting each guest properly for equipment and performing daily cash outs. This team is customer focused and plays a key role in creating a memorable experience for our guests.

    Responsibilities

    • Maintaining and preparing all equipment rentals following all applicable safety protocol
    • Ensuring guests accurately complete rental forms
    • Ensuring the proper fit of rental equipment for the guest’s skill level
    • Checking rental equipment for damage when returned
    • Operating the POS system for rental sales
    • Maintaining cleanliness of shop
    • Performing daily cash outs

    Requirements

    • Excellent customer service and sales skills
    • Experience handling cash
    • Fluent in English, multiple languages is considered an asset
    • Team oriented with a desire to make a contribution
    • Passionate and knowledgeable about skiing, snowboarding and related equipment
    • Ability to work alone with minimal supervision
    • General rental knowledge, sizing, product knowledge, etc.
    • Thrives in a fast-paced environment
    • Good organizational, time management and communication skills

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Summer Guest Services Agent

    Full time seasonal positions beginning mid-May through to late September with the potential to continue on with a year round position. Guest Services Agents continually strive to provide our guest with the ultimate resort experience. You are expected to market the Resort’s products, services, programs, benefits and qualities of Revelstoke Mountain Resort to our guests.

    Rate: $16.85/hr

    Responsibilities

    • Answer guest inquiries and complaints in a professional manner
    • Sell lift tickets, passes, and any other summer product or activity of the resort
    • Complete daily cash outs and reconciliations
    • Assist guests with ticket/pass/activities issues
    • Provide the guest with general resort and town information
    • Maintain lost & found articles
    • Maintain comment cards
    • Assist other departments when requested
    • General cleaning duties
    • Other duties as required

    Requirements

    • Experience in the tourism industry or a guest relations type atmosphere
    • Excellent communication, customer service and sales skills
    • Experience with cash handling an asset
    • Team player
    • English as a first language, other languages an asset
    • Mature, enthusiastic, and guest service oriented
    • Thrives in a fast-paced environment
    • Well-organized
    • Pays attention to detail
    • Good time management skills
    • Conflict resolution skills an asset
    • Ability to multi-task and willingness to assist other departments when required

    *This position’s wage includes a $2.00/hr retention bonus paid out in full at the end of the summer operating season.


    Email Application »    Permalink   This is a Full Time Seasonal position.

    Boot Fitter (Winter)

    As a boot fitter you will be responsible for delivering a world class boot fitting experience. This position is responsible for hard good sales and custom boot fitting within the resort owned retail shop at the base of the resort and would be from mid-October to mid-April.

    • Position is full-time hourly with a base rate plus sales based commissions.
    • Position includes Season Pass, resort discounts and other benefits.

    Responsibilities

    • Deliver exceptional service and quality
    • Assess guest’s needs and create foot beds and boot adjustments accordingly
    • Resolve customer problems efficiently and professionally
    • Demonstrate proficiency in sales
    • Keep an organized & presentable work area
    • Maintain the facility in a clean and safe manner

    Requirements

    • Flexible and able to work day, evening and weekend shifts
    • 2+ years of experience as a boot fitter
    • Able to create custom boots, liners, and foot beds for skiers and snowboarders
    • Formal boot fitting training would be considered an asset i.e. Masterfit University or Sidas Clinic
    • Extensive knowledge and experience using products and tools of the trade – punches, foot bed grinders, etc
    • Strong problem solving, conflict resolution and decision making skills
    • Able to work both in a team and independently with minimal supervision
    • Organized with good time management skills and strong ability to manage priorities
    • English as a first language, French and/or German language an asset
    • Knowledge of skiing, equipment, biomechanics and boot fitting techniques
    • Excellent communication skills

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Retail Sales Associate (Winter)

    The Sales Associate will be responsible for assisting guests with product selection, completing sales and general retail operations. The Retail Associate continually strives to provide our guests with the ultimate experience.

    Responsibilities

    • Greeting and attending to guests needs ensuring that each guest receives outstanding service in a friendly environment
    • Expected to use proper POS and cash handling procedures
    • Show initiative and work well with others
    • Assist the team in achieving and surpassing store targets
    • Assist in processing and replenishing merchandise and monitoring floor stock
    • Be aware of and execute loss prevention tactics
    • Opening and closing the retail shop as per procedures
    • Assist in display maintenance and housekeeping

    Requirements

    • Previous retail experience is considered an asset
    • Experience in a customer service role an asset
    • Excellent communication, sales and cash handling skills
    • Excellent customer service skills
    • Team oriented

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Repair Technician (Winter)

    Repair Technicians are responsible for repairing, tuning and inspecting ski & snowboard equipment belonging to guests, staff and the rental shop. This requires competency using both hand and mechanical tools to perform the necessary maintenance and safety checks.

    Responsibilities

    • Performing repairs and maintenance to skis and boards using hand tools and machines to provide the best possible finished product
    • Mounting bindings on skis and boards
    • Testing release and record on ski and board bindings
    • Providing information to guests on services available with the best solutions
    • Maintaining the facility in a clean and safe manner
    • Performing regular maintenance on machinery and tools

    Requirements

    • Experience in ski and board repair operations
    • Experience with Wintersteiger and ceramic disc equipment is considered a strong asset
    • Experience using electronic calibration machines
    • Experience repairing and replacing edges, sidewalls and other major repairs
    • Competent skier or snowboarder
    • Ability to carry out physical tasks
    • Strong problem-solving and decision-making skills
    • Ability to work in a team and independently
    • Ability to prioritize effectively
    • Ability to anticipate business levels and manage accordingly

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Mountain Operations

    CSIA Level 2 Instructor

    Revelstoke Snow School is growing! Please consider the following before applying:

    • Please clearly include CSIA/CASI certification levels and work experience.
    • Clearly describe work eligibility in Canada for the winter 2019/20 season.
    • Applications that do not meet the requirements or are missing info above will not be considered.

    Our team covers everything from toddler lessons to instructor training. As such, we are looking for people with diverse skill sets who are ready to lead groups of all levels with a focus on making the most out of our guests experience in Revelstoke. If you are looking to be part of a growing team that is actively seeking new faces and ideas, please contact us and let us know why you would like to join our team.

    Revelstoke is committed to supporting our staff with training and scheduling flexibility to allow staff to attend CSIA/CASI training.

    Responsibilities

    • Maintain a safe environment for all guests and staff
    • Lead skiing groups and lessons for guests and staff
    • Assist with off snow and event assignments
    • Develop and close sales opportunities, selling commissionable lessons
    • Represent the resort in a positive, professional manner

    Requirements

    • CSIA L2, one or more of L3 training/CASI/CSCF/CFSA certifications
    • 2 or more seasons in snow sports as an instructor
    • Ability to work outside in all weather conditions
    • Ability to teach both children and adults
    • Passion for the mountains, guest service and the sport
    • Can produce physical SIN card or valid Revenue Canada doc including full SIN number
    • Bondable, with a criminal record check less than 3 months old
    • Work eligibility in Canada (We do not sponsor visas, provide LMIA, Young Pros, etc.)

    Commitments:

    • Full time staff will be available 4-5 days per week.
    • Must be available 5 days per week during peak seasons.

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Experienced Groomer/ Winch Cat Operator

    The grooming crew is responsible for operating grooming equipment in accordance with company procedures and training.

    Responsibilities

    • Operate all grooming equipment in a safe and responsible manner
    • Carry out pre- and post-trip inspections and complete daily log sheets;
    • Report any issues to supervisor and maintenance department
    • Re-building and maintaining high traffic slopes

    Requirements

    • Previous experience operating groomer/winch cat
    • Understanding of mountain resort operations and basic cat maintenance
    • Self-motivated, able to work independently and as a part of the team
    • Valid drivers license
    • Ability to work night shifts

    Email Application »    Permalink   This is a Full Time position.

    Lift Operations Assistant Supervisor

    This is a full-time, year round position. As the Lift Operations Assistant Supervisor you’ll be required to assist the Lift Operations Supervisor hire, train and schedule a team of lift operators, coaster attendants and various other staff around the mountain. You will report directly to the Lift Operations Supervisor.

    Responsibilities

    • Help control the day to day operation of RMR’s Winter and Summer Lift Operations and RMR’s Pipe Coaster.
    • Assist with general supervision tasks such as: staff training, scheduling, payroll, departmental documentation, etc.
    • Supervision of approximately 45+ full & part-time staff.
    • Execute and enforce safe work procedures.
    • Maintain a high level of customer service and professionalism in the department.
    • Respect and adherence to RMR’s company policies & protocols, as well as industry, provincial and federal standards.
    • Coordinate Lift Operations with other departments on the mountain.
    • Constant worker observation and attention to employees. Help maintain a comprehensive Occupational Health and Safety program.

    Requirements

    • Previous lift operations experience.
    • Experience with detachable high speed lifts.
    • Experience with building and performing training exercises.
    • Experience in a supervisory role.
    • Current driver’s license and acceptable driver’s abstract.
    • Occupational First Aid Level 1.
    • Have an advanced level skiing or snowboarding.
    • Have Lift-150 Train the trainer course completed. (Optional / Preferred)

    Email Application »    Permalink   This is a Full Time position.

    Lift Maintenance Helper

    Responsibilities

    • Assist in all needed maintenance on passenger ropeways and conveyor lifts to the Z98 standard
    • Assist in running a clean and professional work place
    • Ensure that all related activities are conducted in a safe manner through sound judgment and knowledge of safety procedures and guidelines

    Requirements

    • Must have a grade 12 diploma or equivalent
    • Have a broad base of mechanical knowledge
    • Must have lift operation experience.
    • Must be in good physical condition and be able to lift and position heavy equipment approximately 50lbs
    • Must be able to carry heavy loads over mountainous terrain as required
    • Must have a valid driver’s licenses (drivers abstract required)
    • Must be able to work in potentially hazardous environment with exposure to variety of physical conditions such as proximity to moving mechanical parts and electrical current
    • Must be prepared to work flexible schedule including weekends and holidays
    • Must be prepared to work long hours in inclement weather
    • Must work well with others in a dynamic atmosphere

    Email Application »    Permalink   This is a Full Time position.

    CSIA Level 3/4 Instructor

    Revelstoke Snow School is growing! Please consider the following before applying:

    • Please clearly include CSIA/CASI certification levels and work experience.
    • Clearly describe work eligibility in Canada for the winter 2019/20 season.
    • Applications that do not meet the requirements or are missing info above will not be considered.

    Our team covers everything from toddler lessons to instructor training. As such, we are looking for people with diverse skill sets who are ready to lead groups of all levels with a focus on making the most out of our guests experience in Revelstoke. If you are looking to be part of a growing team that is actively seeking new faces and ideas, please contact us and let us know why you would like to join our team.

    Revelstoke is committed to supporting our staff with training and scheduling flexibility to allow staff to attend CSIA/CASI training. We are also very flexible towards Level 3s’ and 4s’ schedules to allow pros to take opportunities to lead courses for the CSIA and CASI. For a level 3 that wants to push towards level 4 or a level 4 that needs flexibility to work CSIA/CASI courses, this is the place.

    Responsibilities

    • Maintain a safe environment for all guests and staff
    • Lead skiing groups, lessons and training for guests and staff
    • Represent the resort in a positive, professional manner
    • Develop and close sales opportunities, selling commissionable lessons
    • Assist with other departments, off snow and event assignments

    Requirements

    • CSIA/CASI L3 or L4
    • 3 or more seasons in snow sports as an instructor
    • Work eligibility in Canada (We do not sponsor visas, provide LMIA, Young Pros, etc.)
    • Ability to work outside in all weather conditions
    • Ability to teach both children and adults
    • Passion for the mountains, guest service and the sport
    • Can produce physical SIN card or valid revenue Canada doc including full SIN number
    • Bondable, with a criminal record check less than 6 months old

    Commitments:

    • Full time staff will be available 4-5 days per week.
    • CSIA/CASI 3 and 4 part time positions are also available to work around CSIA/CASI course schedules.
    • Full time must be available 5 days per week during peak seasons.

    Email Application »    Permalink   This is a Full Time position.

    Summer Attractions

    Aerial Park Staff

    Rope Runner’s are RMR’s Aerial Park guides, leading groups of 20 guests throughout our technical ropes course. This is a great job for those looking to be outside and active at work. You’ll be required to climb ropes and obstacles 4 stories tall in all weather conditions and maintain a constant detailed approach to safety. There are part-time and full-time shifts available from June to October.

    Rate: $16.85/hr*

    Responsibilities

    • Understand the proper use of all safety equipment. (Harnesses, helmets, etc.)
    • Ensure that all guests using the Aerial Park are fully trained on safe use procedures
    • Control the flow of guests using the Aerial Park
    • Inspect the course daily. (This task involves strenuous climbing and requires staff to join in a daily stretching routine planned out by professional physiotherapists.)
    • Provide guests with general resort and town information
    • Lead guests throughout the Aerial Park (Roughly a 2 hour session per group.)
    • Set up and take down equipment such as poles, ropes, tents and signs
    • General safe operation of the Aerial Park

    Requirements

    • Must have a passion for the outdoors and the ability to work in all weather conditions.
    • Must be comfortable working at heights
    • Must be able to do strong physical labor (strenuous climbing for long periods at a time.)
    • Must be able to work flexible shifts (we operate on weekends and holidays.)
    • Mature, enthusiastic, and guest service oriented
    • First aid skills an asset
    • Ability to multi-task and communicate clearly over a radio
    • Willingness to assist other departments when required
    • Must be at least 16 years of age

    *This position’s wage includes a $2.00/hr retention bonus paid out in full at the end of the summer operating season.


    Email Application »    Permalink   This is a Full Time Seasonal position.

    Coaster Attendant

    If you are looking for an outdoor team-based job this summer, being a Mountain Coaster Attendant is it! Coaster attendants are responsible for the safe operation of the gondola and the Mountain Coaster. There are part-time, full-time, morning and evening shifts available. This position runs from May 13th – October. A second round of hiring will also take place for peak season positions running June 22nd – September.

    Rate: $16.85/hr*

    Responsibilities

    • Control the flow of passengers riding the gondola/coaster
    • Transport carts from the gondola to the coaster. (This task requires repetitive heavy lifting and requires staff to join in a daily stretching routine planned out by professional physiotherapists.)
    • Provide guests with general resort and town information
    • Instruct guests on proper use of the coaster to ensure a safe ride
    • Set up and take down of lift line equipment such as poles, ropes, mazes and signs
    • General safe operation of Gondola lift and Mountain Coaster

    Requirements

    • Must have a passion for the outdoors and the ability to work in all weather conditions
    • Must be able to do strong physical labor (transporting mountain coaster carts.)
    • Must be able to work flexible shifts. (We operate on weekends and holidays.)
    • Mature, enthusiastic, and guest service oriented
    • First aid skills an asset.
    • Ability to multi-task and communicate clearly over a radio
    • Willingness to assist other departments when required

    *This position’s wage includes a $2.00/hr retention bonus paid out in full at the end of the summer operating season.


    Email Application »    Permalink   This is a Full Time Seasonal position.

    Bungee Bounce Attendant

    This is a great option for those interested in working with kids and spending the majority of the day chatting with guests. Bungee Bounce Attendants are responsible for the safe operation of our Bungee Trampoline and validation of ride tickets. There are full time and part time positions running from June 22nd – September.

    Rate: $16.00/hr*

    Responsibilities

    • Completion of ride related documentation and daily safety checks
    • Set up and take down the ride equipment such as poles, ropes, tents, signs and bungees!
    • Control the flow of passengers using the Bungee Bounce and regulate ride duration.
    • Ensure guests are within the designed user restrictions
    • Provide guests with general resort and town information
    • Instruct guests on proper use of the Bungee Bounce to ensure a safe ride
    • Ensure that all guests and staff accessing the Bungee Bounce are in possession of a valid ticket

    Requirements

    • Must have a passion for the outdoors and the ability to work in all weather conditions
    • Must be able to do some physical labor
    • Must be able to work flexible shifts (we operate on weekends and holidays)
    • Mature, enthusiastic, and guest service oriented
    • First aid skills an asset
    • Ability to multi-task and communicate clearly over a radio
    • Willingness to assist other departments when required


    *This position’s wage includes a $2.00/hr retention bonus paid out in full at the end of the summer operating season.


    Email Application »    Permalink   This is a Temporary position.


    The Sutton Place Hotel

    Guest Services Agent

    Front Desk Agents are responsible for greeting and registering guests, providing outstanding guest service and settling the guest’s account upon completion of their stay. Other duties will include registering guests, making and modifying reservations. The Hotel Front Desk Clerk must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. The Hotel Front Desk Clerk must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.

    Responsibilities

    • Maintain an inventory of vacancies, reservations and room assignments

    • Register arriving guests and assign rooms

    • Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests’ complaints

    • Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems

    • Present statements of charges to departing guests and receive payment.

    • Take over from the previous shifts cashier, checking and accepting float and takings.

    Work closely and professionally with various departments.

    Requirements

    • High School Diploma, G.E.D. or equivalent

    • Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred

    • Experience in all aspects of customer service and people management

    • Strong working knowledge of hospitality industry principles, methods, practices, and techniques

    • Strong working knowledge of accounting practices and principles

    • Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required

    • Exceptional conflict resolution, negotiation, and objection handling skills

    • Able to respond quickly in a dynamic and changing environment

    • Able to build and maintain lasting relationships with corporate departments, key business partners, and customers

    • Able to effectively communicate both verbally and in writing

    • Ability to coordinate and organize meetings, exhibits, and other events


    Email Application »    Permalink   This is a Full Time Seasonal position.

    Room Attendant

    The Sutton Place Hotel Revelstoke is committed to providing our guests with the highest level of service and product presentation. Room Attendants are responsible for the cleanliness of guest suites and public areas. Duties includes but are not limited to linen changes, making beds, sweeping, mopping, vacuuming, dusting, cleaning windows, cleaning washrooms, stocking linen closets and supply areas. Hours of this position are Monday to Sunday with various start times depending upon hotel occupancy.

    Responsibilities

    • Sweep, mop wash, polish floors
    • Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture;
    • Make beds, change sheets and distribute clean towels and toiletries;
    • Stock linen closet and supplies area;
    • Clean bathroom fixtures and appliances;
    • Clean public areas such as changing room, showers and elevators;
    • Pick up debris and empty trash container;
    • Wash windows, walls and ceilings.

    Requirements

    • Hospitality experience preferred
    • Functional English language skills
    • Must be able to lift at least 25 pounds, in good health, and capable of working in a physically demanding job.

    Email Application »    Permalink   This is a Full Time position.

    Laundry Attendant

    The Sutton Place Hotel at Revelstoke Mountain Resort is looking for dynamic individuals to join our team of hospitality professionals. We are currently looking to fill a few positions in our Laundry Department. The Sutton Place Hotel Revelstoke is committed to providing our guests with highest level of service and product presentation.

    Responsibilities

    • Collecting, transporting, sorting, washing, drying and folding of hotel linens
    • Stock linen closet and supplies area

    Requirements

    • Hospitality experience preferred
    • Functional English language skills
    • Must be able to lift at least 30 pounds, in good health, and capable of working in a physically demanding job

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Concierge

    The Sutton Place Hotel Revelstoke is recruiting Seasonal Concierge Personnel. Duties include assisting with arrivals and departures, providing outstanding guest service that meets and exceeds guest expectations. Concierge must possess a positive and upbeat personality, have the ability to multi-task, be detail-oriented and be able to problem solve.

    Responsibilities

    • Assist with guest arrival and departures
    • Provide personalized service in a professional manner
    • Be knowledgeable of community and/or resort attractions and events
    • Answer enquiries regarding hotel services and registration by letter, by telephone and in person
    • Work closely and professionally with various departments.
    • Maintain a clean and organized work environment
    • Maintain a high standard of personal hygiene and appearance

    Requirements

    • High School Diploma, G.E.D. or equivalent
    • Valid Driver’s License with the ability to operate a standard transmission vehicle
    • Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred
    • Experience in all aspects of customer service
    • Strong working knowledge of hospitality industry principles, methods, practices, and techniques
    • Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
    • Able to effectively communicate both verbally and in writing
    • Ability to coordinate and organize

    Email Application »    Permalink   This is a Full Time Seasonal position.


    Food & Beverage

    Rockford & Mackenzie Common

    Dishwasher
    • Provide all areas of the restaurant with clean, sanitized dishware on a timely basis.
    • Maintain the dish area in a good state of organization, repair and sanitation. ​

    Responsibilities

    • Maintain quality and speed of output
    • Adhere to cost control guidelines

    Requirements

    • Ability to maintain sense of urgency, keep momentum
    • Attention to detail
    • Ability to work independently
    • A positive, outgoing personality

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Line Cook

    To produce all assigned menu items in an efficient and consistent manner while following the specifications, recipes and techniques of the company. *This role is entitled to a $2/hour retention bonus in September for members that successfully complete the summer season.

    Responsibilities

    • Maintain quality and speed of output
    • Desire and ability to work as part of a team
    • Knowledge of company food specifications and platings
    • Adherence to cost control guidelines
    • Food handling
    • Cleanliness

    Requirements

    • Previous experience in a full service restaurant is an asset
    • Attention to detail
    • Ability to work independently
    • Organizational Skills
    • Adherence to company specifications
    • Basic food handling and preparation knowledge
    • Works well under pressure
    • Reliable
    • High tolerance for repetition

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Prep Cook

    Produce all assigned menu items in an efficient and consistent manner while following the specifications, recipes, and techniques of the company.

    Responsibilities

    • Maintain quality and speed of output
    • Desire and ability to work as part of a team
    • Knowledge of company food specifications and platings
    • Adherence to cost control guidelines
    • Food handling
    • Cleanliness

    Requirements

    • Previous experience in a full service restaurant is an asset
    • Attention to detail
    • Ability to work independently
    • Organizational Skills
    • Adherence to company specifications
    • Basic food handling and preparation knowledge

    Email Application »    Permalink   This is a Full Time position.

    Revelation Lodge

    Culinary Supervisor

    This role assists in directing and controlling the culinary operations of the restaurant on a shift-by-shift basis. The Culinary Supervisor must ensure the expectations of our guests are met and surpassed in terms of service excellence and food quality while adhering to budgetary targets. To produce all assigned prep items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.

    Responsibilities

    • Daily shift management, including labour controls and line check systems.
    • Oversee all revenue periods and preparation and management of fresh made prep recipes
    • Management of prep charts ensuring freshness, shelf life and proper food safe practices are controlled
    • To produce all assigned prep items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.

    Requirements

    • Excellent high volume culinary production skills
    • Team leadership in highly engaged kitchen area
    • Execution of revenue periods
    • Highly organized.
    • Personal commitment to continuous improvement.
    • Ambassadorship - Complete understanding and belief in company philosophy.
    • Ability to remain calm and make effective decisions in stressful situations.
    • A positive, outgoing personality.
    • High energy and motivated.

    Email Application »    Permalink   This is a Full Time position.

    Dishwasher
    • Provide all areas of the restaurant with clean, sanitized dishware on a timely basis.
    • Maintain the dish area in a good state of organization, repair and sanitation. ​

    Responsibilities

    • Maintain quality and speed of output
    • Adhere to cost control guidelines

    Requirements

    • Ability to maintain sense of urgency, keep momentum
    • Attention to detail
    • Ability to work independently
    • A positive, outgoing personality

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Line Cook

    To produce all assigned menu items in an efficient and consistent manner while following the specifications, recipes and techniques of the company. *This role is entitled to a $2/hour retention bonus in September for members that successfully complete the summer season.

    Responsibilities

    • Maintain quality and speed of output
    • Desire and ability to work as part of a team
    • Knowledge of company food specifications and platings
    • Adherence to cost control guidelines
    • Food handling
    • Cleanliness

    Requirements

    • Previous experience in a full service restaurant is an asset
    • Attention to detail
    • Ability to work independently
    • Organizational Skills
    • Adherence to company specifications
    • Basic food handling and preparation knowledge
    • Works well under pressure
    • Reliable
    • High tolerance for repetition

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Banquet Server

    The Banquet Server works directly with the Banquet Manager, Banquet Coordinator, Banquet Captain to ensure the flawless execution of banquet functions, tour meals and special events. He/She ensures that the room is set to specifications, the food is presented in an appealing manner, and service is exceptional. This position is an entry level position.

    Responsibilities

    • Supporting the Banquet Team in giving guests a fantastic and memorable experience
    • Punctuality to attend pre-shift meetings to learn function particulars
    • Assisting with set-up, execution and tear down of all functions
    • Greet and welcome guests
    • Ensuring complete guest satisfaction while anticipating guests dining requirements
    • Handling guest concerns in a professional manner
    • Abide by company policies and procedures
    • Performing other job related duties as assigned

    Requirements

    • Ability to bring passion, creativity and desire to have fun to work
    • Friendly, enthusiastic, and engaging personality
    • Strong work ethic with flexible availability
    • Calm and organized demeanor – even under high pressure situations
    • Team oriented
    • Attention to detail
    • Professional presentation and appearance standards
    • Ability to be coached and execute standards
    • Good physical condition, as this position requires constant walking, standing, bending and lifting

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Banquet Cook

    To produce all assigned menu items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.

    Responsibilities

    • Maintain quality and speed of output
    • Desire and ability to work as part of a team
    • Knowledge of company food specifications and platings
    • Adherence to cost control guidelines
    • Food handling
    • Cleanliness

    Requirements

    • Previous experience in a full service restaurant is an asset
    • Attention to detail
    • Ability to work independently
    • Organizational Skills
    • Adherence to company specifications
    • Basic food handling and preparation knowledge
    • Works well under pressure
    • Reliable
    • High tolerance for repetition

    Email Application »    Permalink   This is a Full Time Seasonal position.

  • Hiring Requirements

    • Social Insurance number (Tax File Number): All employees are required to have a copy of their SIN number before work can commence. Proof of application is acceptable for international employees and must be applied for upon arrival in Canada. Please visit Service Canada for more information
    • Health Care Number
    • Valid Work Visa (international applicants)
    • Valid Driver's License (if required for position)
    • Banking Information: Bank name, address, branch number, transit number, and account number. A VOID cheque is preferred
    • Emergency Contact: Name, relationship, street address and phone number
    • Permanent Mailing Address for tax information and other important documents
  • Frequently Asked Questions

    Q: When do seasonal employment positions start?

    Our winter season kicks off in November with a closing date in April. Our summer season begins in May and runs until October. Start dates vary according to the position applied for, but typically begin one week prior to seasonal operations.

    Q: Does Revelstoke Mountain Resort offer staff accommodation?

    Revelstoke Mountain Resort does not offer staff accommodation at this time. The town of Revelstoke offers a variety of accommodation options. Please make a rental application at Revelstoke Property Services or view private rental listings on The Stoke List classifieds.

    Q: I am not from Canada. What do I need to do to work at Revelstoke Mountain Resort?

    In order to be legally entitled to work in Canada, you will need to provide the following:

    • A Valid Work Permit
    • Social Insurance Number (SIN) or acknowledgment of receipt that you have applied for one. For general inquiries, you can contact the office by email at [email protected], visit the Social Development Canada website or call toll free in Canada: 1.800.206.7218. We encourage you to apply in person as your application will be certified and your documents will be returned to you immediately. You should receive your SIN card in approximately three weeks
    • Criminal Record Check (International Applicants are required to obtain a Criminal Record Check before leaving their home country) Your clearance must be dated within the last 18 months
    • Photo Identification (Government issued id only: passport, drivers license, etc)

    Q: I am not from Canada. How do I obtain a work permit?

    To apply for your Canadian Work Permit, you must contact the Canadian Embassy or Consulate in your country. Please remember that the application process can take several months.

    Q: I am applying for my work permit and have been told that I need a letter of offer to obtain the permit. Can Revelstoke Mountain Resort do this for me?

    Revelstoke Mountain Resort cannot give letters of offer to foreign workers who require such an offer to apply for their permit to come to Canada. You must apply for a Working Holiday Permit visa. This permit/visa does not require you to have arranged employment before entering Canada.

    Q: Does Revelstoke Mountain Resort sponsor people?

    At present, Revelstoke Mountain Resort does not offer sponsorships. You are required to obtain a work permit yourself for all occupations.

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