Employment at Revelstoke Mountain Resort
Revelstoke Mountain Resort looks for individuals who are courageous, compassionate, and competitive; thrive on positive, frequent customer contact; have an adventurous spirit and are enthusiastic, sincere, and fun loving. Revelstoke Mountain Resort fosters a work environment where diversity is valued, quality of life is enhanced and individual aspirations are fulfilled.
No phone calls please - only successful applicants will be contacted.
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Revelstoke Mountain Resort
- Guest Services Pass Checker
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The Guest Services Pass Checker is responsible for the validation of all passes, whilst making sure all pass checking policies and procedures are upheld.
Responsibilities
- Understand the proper use of the RFID scanners and their functions.
- Ensure that all guests and staff accessing the lifts are in possession of a valid and active pass.
- Assist guests with pass issues.
- Assist guests at the bottom of the Turtle Creek Magic Carpet.
- Answer guest inquiries and complaints in a professional manner.
- Provide the guest with general resort and town information.
- Work outdoors for long periods of time in varying weather conditions.
Requirements
- Excellent communication skills
- Excellent customer service skills
- Team player
- Enjoy working outside
- English as a first language, French language an asset
- Previous Ticket Checking experience an asset
- Mature, enthusiastic, and guest service oriented
- Thrives in a fast-paced environment
- Well-organized
- Attention to detail
- Conflict resolution skills an asset
- Ability to multi-task
Email Application » Permalink This is a Full Time Seasonal position.
- Groomer Operator
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The grooming crew is responsible for operating grooming equipment in accordance with RMR procedures and training.
Responsibilities
- Operate all grooming equipment in a safe and responsible manner
- Carry out pre and post trip inspections and complete daily log sheets
- Report any issues to supervisor and maintenance department
- Re-building and maintaining high traffic slopes
Requirements
- Previous experience operating groomer/winchcat
- Understanding of mountain resort operations and basic cat maintenance
- Self motivated, able to work independently
- Team oriented
Email Application » Permalink This is a Full Time Seasonal position.
- Patrol Level 4
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The Mountain Patrol team member-level 4 administers first aid to injured guests/staff, monitors and maintains the safe conditions of ski runs/trails, assumes a leadership role during day to day operations, avalanche control missions, lift evacuations and search and rescue operations under the supervision of the Patrol Supervisor and the Avalanche Forecaster.
Responsibilities
- Administers first aid to injured guests and staff.
- Transports injured skiers from the mountain to the patient transfer station.
- Investigates and records accident details according to established procedures including taking statements from witnesses and performing in depth accident investigations.
- Maintains cleanliness and organization of first aid rooms and of all first aid supplies on the mountain.
- Recognizes causes of risk, sets up and maintains signage, fencing and boundary markers to minimize skiing hazards.
- Enforces skier responsibility code, issues warnings to and/or revokes lift passes from reckless or irresponsible skiers.
- Monitors lift operations to ensure safe conditions on the lifts and around the ski area.
- Follows established working procedures and ensures safe working conditions for himself/herself and the mountain safety staff.
- During avalanche control missions, acts as a control route leader as assigned by the avalanche forecaster and follows established protocols and procedures.
- Has a thorough knowledge of company and department polices as stated in the Emergency Procedures and Safety Program manuals.
- Assists or leads rescue teams during lift evacuations and search and rescue operations as required.
- Acts professionally at all time.
- Interacts positively with guests: Provides accurate information regarding lifts, runs, area facilities/services, operating hours and current events. Handles complaints and resolves situations in a courteous manner.
- Maintains current and up to date working knowledge of rope handling techniques and all aspects of avalanche rescue techniques.
- Can control a loaded toboggan on difficult terrain.
- Assumes mentorship role with level 2 and 3 members of the Mountain Patrol team.
Avalanche Control
- Participate and facilitate pre-season training i.e. explosives assembly, organized avalanche rescue, route leader training
- Actively participate as guest forecaster
- Collect daily weather observations
- Compile am hazard and risk assessments
- Compile pm hazard and risk analysis, and infoex submissions
- Be competent and proficient at assuming the forecaster role in the absence of the forecaster
- Able to work in early morning hours and for extended periods
- Accurately log explosives use and maintain magazine perimeters
- Supervise explosives assembly during operations
- Be an active leader of all avalanche control routes during all Hazard level days
- Communicate operational information using established technical language
- Communicate pertinent field observations for use in operational decision making
- Maintain situational awareness and adjust actions to operate within operational risk band
- Participate and work towards certification and becoming a ‘blaster of record’ of specialized blasting missions i.e. Cornice control, helicopter control
- Be a team leader and team member on avalanche search and rescue incidents
- Be proficient at data collection and recording (shot sheets) and mentor Level 3’s and 2’s
- Supervise weekly profiles and conduct test profiles
- Respond constructively to feedback
- Expect opportunities to expand avalanche control knowledge and forecasting when hazard levels dictate
- Provide mentorship in the direction of career development
Requirements
Level 4
- NUOEC 80hr First Aid course with advanced protocols.
- CAA Avalanche Operations Level 2 certification
- Natural Resources Canada security approval for high explosives
- Transportation of Dangerous Goods endorsement
- Minimum of 5 seasons of active avalanche control at Revelstoke Mountain Resort
- Minimum of 5 seasons of professional patrol experience or 4 seasons with at least 1 season of related experience such as ski guiding or work in an avalanche program.
- Work safe BC Blaster certification for avalanche control
- Advanced rope rescue experience (preferably Rigging for Rescue)
Abilities
- Must be able to work outdoors in all weather conditions
- Expert level skier
Email Application » Permalink This is a Full Time Seasonal position.
- Winchcat Operator
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The grooming crew is responsible for operating grooming equipment in accordance with RMR procedures and training.
Responsibilities
- Operate all grooming equipment in a safe and responsible manner
- Carry out pre and post trip inspections and complete daily log sheets
- Report any issues to supervisor and maintenance department
- Re-building and maintaining high traffic slopes
Requirements
- Previous experience operating groomer / winchcat
- Understanding of mountain resort operations and basic cat maintenance
- Self motivated, able to work independently
- Team oriented
Email Application » Permalink This is a Full Time Seasonal position.
- Mountain Childcare Attendant
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Mountain Childcare and RMR’s Kids ROC children’s center seek to recruit and retain experienced, attentive and enthusiastic employees to create the most welcoming, safe and fulfilling environment possible.
Responsibilities
- Supervising, monitoring and caring for children ages 18 months to 6 years of age in Mountain Childcare, 6 to 12 years of age in Kids ROC.
- Administration duties including check-in and reservations.
- Preparing and assisting with lunch.
- Tidying, cleaning and sanitizing of Child Care Centre, Kids ROC, equipment and toys.
- Act according to Mountain Childcare and Kids ROC Policies and Procedures.
- Communicate regularly with management and/or parents/guardians.
- Dressing children for outside play and ski lessons.
Requirements
- Minimum of two years’ experience as a child care provider.
- Must have completed a course, or courses, of at least 20 hours duration in child development, guidance, health & safety or nutrition.
- Current First Aid Certificate.
- A Criminal Record Check will be completed by Mountain Childcare.
- A Medical Practitioner Statement and Statement of Immunization will be required.
- Must be at least 19 years of age.
- Enthusiastic and enjoys working with children.
- Related education an asset.
- Fluency in English, second languages are an asset.
- Food Safe is an asset.
- Excelling as a team player and in customer service is an asset.
- Minimum of two years as a child care provider/babysitter is required
- Experience with children in an organized setting is preferred (ie daycare, camps or schools)
- Experience working with children ages 18 months to 6 years is preferred.
- 3 related references will be required (i.e. letters, email or phone numbers).
Commitments:
- Full time staff will be available 4-5 days per week
- Part time staff are expected to contribute 2 days per week or 20 days
Email Application » Permalink This is a Full Time Seasonal position.
- Snow School Desk Agent
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Revelstoke Snow School seeks to recruit and retain experienced, attentive and enthusiastic employees to represent the snow school as our first point of contact with guests booking lessons. Snow School Desk Agents assist with booking lessons, assigning instructors to lead those lessons and various administrative duties. They are also expected to market the products, services, programs, benefits and qualities of Revelstoke Mountain Resort and Selkirk Tangiers Heli Skiing to our guests.
Responsibilities
- Answer guest inquiries and complaints in a professional manner
- Promote and book snow school products
- Other duties as required
- General cleaning duties
- Assist other departments when requested
- Assist management with administrative duties
- Provide the guest with general resort and town information
- Assist guests with issues
- Complete daily cash outs and reconciliations
- Assist with assigning lessons
Requirements
- One season experience in the ski industry, sales or guest relations positions
- Excellent communication and customer service skills
- Fluency in English, second languages are an asset.
- Demonstrated organization and detail focused skills
- Ability to operate responsibly independently and integrated within a large team
- RTP experience is an asset
- MS Office, email management and scheduling/database software experience
- Cash handling experience
Commitments:
- Full time staff will be available 4-5 days per week
- Part time staff are expected to contribute 2 days per week or 20 days
Email Application » Permalink This is a Full Time Seasonal position.
- Rental/Repairs Supervisor
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The Rental/Repair Supervisor will work under the general direction of the Retail & Rental Manager. The primary role of the Rental/Repair Supervisor is to coordinate the day to day operations of the rental/repair department while maximizing revenues and controlling expenses. This position will coach and mentor the rental/repair team to ensure the highest level of services for RMR’s guests while developing the skills of the rental/repair team members.
Responsibilities
- Coordinate day to day operations for rental/repair department
- Hire, train, supervise rental/repair team
- Create and maintain an effective staff schedule for rental/repair team, focus on controlling expenses
- Liaise with Retail & Rental Manager to review and create sales initiatives to maximize sales opportunities
- Ensure adequate inventory and resources are available to staff
- Complete accurate daily cash outs and audits in timely manner
- Update and maintain department training and procedure manuals
- Ensure adequate department appearance and cleanliness at all times
- Other duties required
- Assist other departments as required
Requirements
- Mature, enthusiastic, guest service oriented individual with excellent written and verbal communication
- Minimum of 2 years experience in a supervisory/leadership role
- Minimum of 2 years experience in a ski/snowboard rental and repairs role
- Previous experience with cash handling and audit procedures
- Valid Driver’s License
- Previous experience with RTP or equivalent sales software
- Post-secondary education in business, sale, tourism or equivalent is an asset
- Strong management and organizational skills
- Strong leadership skills
- Excellent sales skills
- Ability to multitask and adhere to deadlines
- Extensive knowledge of Microsoft Office and Windows based applications
- Ability to adhere to company policies and procedures
- Excellent problem solving skills with a “can do” attitude
- Team player
- Able to perform moderate – heavy lifting
Email Application » Permalink This is a Full Time Seasonal position.
- Custodians
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Revelstoke Mountain Resort is committed to providing our guests with highest level of service and product presentation. Custodians are responsible for the cleanliness of all public areas throughout the resort. This is a full time position starting immediately and could continue into winter employment for the right candidates.
Responsibilities
- Sweep, mop wash, polish floors
- Clean public bathroom fixtures and appliances
- Clean public areas such as changing rooms and parking lots
- Pick up debris and empty trash containers
- Wash windows, hallway walls and ceilings
Requirements
- Hospitality experience preferred
- Functional English language skills
- Must be able to lift at least 50 pounds
- In good health and capable of working in a physically demanding job
Email Application » Permalink This is a Full Time Seasonal position.
- Ground Crew
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The Ground Crew is responsible for organizing parking lot set up and presentation, directing traffic to parking areas, assisting guests with parking, snow removal and general property maintenance. This team is well organized and has a passion for the outdoors.
Responsibilities
- Daily set up of parking areas
- Organizing and coordinating guest parking
- Snow removal around lodges
- Provide guests with general resort information
Requirements
- Must have a passion for the outdoors
- Must be able to do some physical labor
- Strong communication skills
- Excellent organizational skills
- Able to work in a fast paced environment
- Team player
- Self motivated, able to work independently
- Mature, friendly and well groomed
Email Application » Permalink This is a Full Time Seasonal position.
- Lift Attendant/Operator
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Lift Attendants/Operators are responsible for the safe loading and unloading of guests and efficient operation of the lift. This team has a key role in exceeding guest service expectations, by creating a friendly and positive atmosphere.
Responsibilities
- Set up and take down/maintenance of lift line equipment such as ramps, mazes and signs
- Assists guests with loading and unloading
- Safe operation of the lift
- Assist with organizing guests efficiently onto the lift
- Answer guest inquiries
Requirements
- Must have a passion for the outdoors
- Must be able to do some physical labor
- Excellent communication skills
- Mature, friendly and well groomed
- Team Player
- Self motivated, able to work independently
Email Application » Permalink This is a Full Time Seasonal position.
- Boot Fitter
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As a boot fitter you will be responsible for delivering a world class boot fitting experience. This position is responsible for hard good sales and custom boot fitting within the resort owned retail shop at the base of the resort.
- Position is full-time hourly with a base rate plus sales based commissions.
- Position includes Season Pass, resort discounts and other benefits.
Responsibilities
- Deliver exceptional service and quality
- Assess guest’s needs and create foot beds and boot adjustments accordingly
- Resolve customer problems efficiently and professionally
- Demonstrate proficiency in selling skills
- Keep an organized & presentable work area
- Maintain the facility in a clean and safe manner
Requirements
- Flexibility as schedule will include day, evening and weekend shifts
- 2+ years of experience as a boot fitter
- Create custom boots, liners, and foot beds for skiers and snowboarders
- Formal boot fitting training would be considered an asset i.e. Masterfit University
- Extensive knowledge and use of products and tools of the trade – punches, foot bed grinders, etc
- Strong problem-solving and decision-making skills
- Work both in a team and independently
- Manage priorities
- English as a first language, French and/or German language an asset
- Knowledge of Skiing, Equipment, Biomechanics and Boot fitting techniques
- Ability to work alone with minimal supervision
- Well-organized
- Good time management skills
- Excellent communication skills
- Conflict resolution skills.
Email Application » Permalink This is a Full Time Seasonal position.
- Repair Technician
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Repair Technicians are responsible for repairing, tuning and inspecting ski & snowboard equipment belonging to guests, staff and the rental shop. This requires competency using both hand and mechanical tools to perform the necessary maintenance and safety checks.
Responsibilities
- Performing repairs and maintenance to skis and boards using hand tools and machines to provide the best possible finished product
- Mounting bindings on skis and boards
- Testing release and record on ski and board bindings
- Providing information to guests on services available with the best solutions
- Maintaining the facility in a clean and safe manner
- Performing regular maintenance on machinery and tools
Requirements
- Experience in ski and board repair operations
- Experience with Wintersteiger and ceramic disc equipment is considered a strong asset
- Experience using electronic calibration machines
- Experience repairing and replacing edges, sidewalls and other major repairs
- Competent skier or snowboarder
- Ability to carry out physical tasks
- Strong problem-solving and decision-making skills
- Ability to work in a team and independently
- Ability to prioritize effectively
- Ability to anticipate business levels and manage accordingly
Email Application » Permalink This is a Full Time Seasonal position.
- Guest Services Agent
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The Guest Services agent continually strives to provide our guest with the ultimate ski adventure. You are expected to market the products, services, programs, benefits and qualities of Revelstoke Mountain Resort and Selkirk Tangiers Heli Skiing to our guests. The Guest Services agent is also responsible for the validation of all passes.
Responsibilities
- Answer guest inquiries and complaints in a professional manner
- Sell lift tickets, passes, and any other ski product of the resort
- Complete daily cash outs and reconciliations
- Assist guests with ticket/pass issues
- Ensure all ticket checking policies and procedures are upheld
- Understand the proper use of the RFID scanners and their function
- Prepared to work outdoors in varying weather conditions as well as working indoors
- Provide the guest with general resort and town information
- Maintain Lost & Found articles
- Maintain comment cards
- Assist other departments when requested
- General cleaning duties
- Other duties as required
Requirements
- Experience in the ski industry or a guest relations type atmosphere
- Excellent communication skills
- Excellent customer service skills
- Excellent sales skills
- Excellent cash handling experience
- Previous computer knowledge
- Team player
- English as a first language, French language an asset
- Mature, enthusiastic, and guest service oriented
- Thrives in a fast-paced environment
- Well-organized
- Attention to detail
- Good time management skills
- Excellent communication skills
- Conflict resolution skills an asset
- Ability to multi-task and willingness to assist other departments when required
Email Application » Permalink This is a Full Time Seasonal position.
Food & Beverage
Rockford & Mackenzie Common
- Bartender
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You will provide our guests and servers with beverages in an efficient and consistent manner, while maintaining a positive and cooperative attitude. This role varies depending on the level of business. When not busy, Bartenders will serve both food and beverages in the lounge in addition to providing beverages for servers.
Responsibilities
- Learn and maintain knowledge of all beverages featured in our menus.
- General knowledge of standard cocktails and highballs.
- Provide full food and beverage service to guests seated at the bar.
- Prepare beverages promptly and accurately for servers and guests.
- Maintain cleanliness behind the bar.
- Any other duties as requested by managers and supervisors.
Requirements
- Previous serving experience at a highly competent level required.
- Highly organized.
- Desire to be part of a team and contribute as such.
- Complete technical bartender knowledge.
- Ability to assert authority and make sound judgments with confidence.
- Cost Control Skills.
- Cash Handling Skills.
Email Application » Permalink This is a Full Time Seasonal position.
- Servers
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Rockford and the Mackenzie Common at Revelstoke Mountain Resort are looking for dynamic individuals to fill seasonal and year-round positions in Revelstoke, BC! If you want to grow your hospitality experience with one of Canada’s Leading Hospitality Companies we want to talk to you!
Responsibilities
- Be enthusiastic, outgoing, positive and upbeat
- Accommodating and willing to go the extra mile
- Ability to build professional relationships with guests
- Prompt table greeting
- Learn and maintain knowledge of food and beverage menus
- Table service for guests (taking orders, answering menu and beverage inquiries, placing orders with kitchen)
- Running food to tables
- Quality checks
- Processing bills and taking payment
- Handling guest concerns with the support of the management team
Requirements
- Attention to detail
- Pride in style and personal appearance, well groomed
- Remains calm under pressure
- Ability to organize and plan
- Sales ability
- Excellent verbal communication
- Product knowledge
- Ability to maintain sense of urgency and keep momentum
- Desire to be part of a team and contribute as such
- High level of self confidence
- Sincere desire to please others and do a great job
Email Application » Permalink This is a Full Time Seasonal position.
- Prep Supervisor
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Prep Supervisor is a leadership development position related to prep operations and crew.
Responsibilities
- Shift management in support of management team
- Maintain quality and speed of output
- Desire and ability to work as part of a team
- Knowledge of company food specifications and platings
- Adherence to cost control guidelines
- Food handling
- Cleanliness
Requirements
- Previous experience in a full service restaurant
- Attention to detail
- Natural leadership capabilities
- Organizational skills
- Adherence to company specifications
- Basic food handling and preparation knowledge
- Works well under pressure
- Reliable
- High tolerance for repetition
Email Application » Permalink This is a Full Time position.
- Prep Cook
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Responsibilities
- Maintain quality and speed of output
- Desire and ability to work as part of a team
- Knowledge of company food specifications and platings
- Adherence to cost control guidelines
- Food handling
- Cleanliness
Requirements
- Previous experience in a full service restaurant is an asset
- Attention to detail
- Ability to work independently
- Organizational Skills
- Adherence to company specifications
- Basic food handling and preparation knowledge
- Works well under pressure
- Reliable
- High tolerance for repetition
Email Application » Permalink This is a Full Time Seasonal position.
- Line Cook
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To produce all assigned menu items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.
Responsibilities
- Maintain quality and speed of output
- Desire and ability to work as part of a team
- Knowledge of company food specifications and platings
- Adherence to cost control guidelines
- Food handling
- Cleanliness
Requirements
- Previous experience in a full service restaurant is an asset
- Attention to detail
- Ability to work independently
- Organizational Skills
- Adherence to company specifications
- Basic food handling and preparation knowledge
- Works well under pressure
- Reliable
- High tolerance for repetition
Email Application » Permalink This is a Full Time Seasonal position.
- Front of House Supervisor
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The Front of House Supervisor is a leadership development position related to all front of house operations and crew.
Responsibilities
- Shift management in support of management team
- Ensuring complete guest satisfaction and team morale during supervisory shifts
- Other duties as assigned by management team
- Handling guest concerns and compliments
- Running food and performing table-side service during busy periods to support your service team
Requirements
- Previous serving experience in a high volume, full-service restaurant
- Previous restaurant leadership is an asset
- Natural leadership capabilities
- Excellent interpersonal skills – imitative, positive attitude, communication skills, professional appearance/grooming
- Excellent work ethic: driven, organized, good administration skills, dependable, flexible
Email Application » Permalink This is a Full Time Seasonal position.
- Host
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You will provide a prompt and warm reception of all guests and find suitable seating, while providing other measures of customer service.
Responsibilities
- Provide a great first impression when guests arrive, and a lasting impression as you invite departing guests back for another visit.
- Maintain a cooperative and positive attitude at all times towards guests and fellow team members.
- Answering the phone for general customer service, taking reservations and Room Service orders.
- Executing Room Service orders (ringing in order, delivering to hotel guests and taking payment).
- Ensure you are seating the most desirable tables at all times.
- Anticipate guest transition and the timing of table turns.
- Smile!
- Opening front door for guests
- Seating guests
- Cleaning and resetting of dirty tables
- Maintain the cleanliness and appearance of entryway and washrooms.
- Running food to tables as required.
- Perform quality checks as guests depart and thank them for their visit.
Requirements
- Pride in style and personal appearance, well groomed.
- Very organized.
- Ability to prioritize.
- Ability to think ahead.
- Excellent communication skills, including a pleasant and professional phone manner.
- Problem solving ability.
- Ability to be perceptive to guest’s needs.
- Ability to deal positively in stressful situations.
- High level of attention to detail.
- Able to take direction.
- Able to deal with compliments and guest concerns with the support of management.
Email Application » Permalink This is a Full Time Seasonal position.
Revelation Lodge
- Banquet Captain
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The Banquet Captain works directly with the Banquet Manager and Banquet Coordinator to create memorable experiences with attentive service, product knowledge, fun and passion. He or she acts as shift leader. This is an introductory management position. We are accepting both seasonal and year round applicants for Banquet Captain.
Responsibilities
- Ensures guest satisfaction by assisting to create a seamless and memorable experience for all
- Anticipates guests requirements
- Brings passion, creativity and desire to have fun to work
- Possesses a knowledge of standards with the ability to coach these standards in a positive manner
- Leads set-up, execution and tear down of functions
- Manages guest concerns in a professional and positive manner
- Understands and practices all billing procedures
Requirements
- Sincere passion for excellent service and outstanding proactive guest service skills
- Strong leadership skills
- High level of self confidence
- Team oriented
- Pleasant and accommodating; willing to go that extra mile
- Understands a sense of urgency and is able to maintain momentum
- Friendly, enthusiastic, and engaging personality
- Strong work ethic with flexible availability
- Calm and organized demeanor – even under high pressure situations
- Strong attention to detail
- Professional presentation and appearance standards
- Able to be coached and execute standards
- Good physical condition, as this position requires constant walking, standing, bending and lifting
- Excellent communication (both verbal & written) and interpersonal skills
- Sufficient computer skills – competent in word, excel and with email functions
Email Application » Permalink This is a Part Time Seasonal position.
- Prep Cook
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Produce all assigned menu items in an efficient and consistent manner while following the specifications, recipes, and techniques of the company.
Responsibilities
- Maintain quality and speed of output
- Desire and ability to work as part of a team
- Knowledge of company food specifications and platings
- Adherence to cost control guidelines
- Food handling
- Cleanliness
Requirements
- Previous experience in a full service restaurant is an asset
- Attention to detail
- Ability to work independently
- Organizational Skills
- Adherence to company specifications
- Basic food handling and preparation knowledge
Email Application » Permalink This is a Full Time position.
- Line Cook
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To produce all assigned menu items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.
Responsibilities
- Maintain quality and speed of output
- Desire and ability to work as part of a team
- Knowledge of company food specifications and platings
- Adherence to cost control guidelines
- Food handling
- Cleanliness
Requirements
- Previous experience in a full service restaurant is an asset
- Attention to detail
- Ability to work independently
- Organizational Skills
- Adherence to company specifications
- Basic food handling and preparation knowledge
- Works well under pressure
- Reliable
- High tolerance for repetition
Email Application » Permalink This is a Full Time Seasonal position.
- Culinary Supervisor
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This role assists in directing and controlling the culinary operations of the restaurant on a shift-by-shift basis. The Culinary Supervisor must ensure the expectations of our guests are met and surpassed in terms of service excellence and food quality while adhering to budgetary targets. To produce all assigned prep items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.
Responsibilities
- Daily shift management, including labour controls and line check systems.
- Oversee all revenue periods and preparation and management of fresh made prep recipes
- Management of prep charts ensuring freshness, shelf life and proper food safe practices are controlled
- To produce all assigned prep items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.
Requirements
- Excellent high volume culinary production skills
- Team leadership in highly engaged kitchen area
- Execution of revenue periods
- Highly organized.
- Personal commitment to continuous improvement.
- Ambassadorship - Complete understanding and belief in company philosophy.
- Ability to remain calm and make effective decisions in stressful situations.
- A positive, outgoing personality.
- High energy and motivated.
Email Application » Permalink This is a Full Time position.
- Dishwasher
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- Provide all areas of the restaurant with clean, sanitized dishware on a timely basis.
- Maintain the dish area in a good state of organization, repair and sanitation.
Responsibilities
- Maintain quality and speed of output
- Adhere to cost control guidelines
Requirements
- Ability to maintain sense of urgency, keep momentum
- Attention to detail
- Ability to work independently
- A positive, outgoing personality
Email Application » Permalink This is a Full Time Seasonal position.
- Banquet Coordinator
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The Banquet Coordinator is second in command, assistant to the Banquet Manager. This important role is to create memorable experiences with attentive service, product knowledge, fun and passion. We are accepting both seasonal and year round applicants for Banquet Coordinator.
Responsibilities
- Ensures guest satisfaction by assisting to create a seamless and memorable experience for clients, guests & staff
- Anticipates client and guest requirements
- Fully understands and practices all booking, billing and sales procedures
- Manages client, guest and staff concerns in a professional and positive manner
- Trains and holds staff accountable
- Acts as a leader and manages a team
- Brings passion, creativity and desire to have fun to work
- Performs all Banquet Manager’s role and responsibilities during time of illness or vacation
Requirements
- Sincere passion for excellent service with outstanding proactive guest service skills
- Strong leadership skills
- Pleasant and accommodating; willing to go that extra mile
- Understands a sense of urgency and is able to maintain momentum
- Friendly, enthusiastic, and engaging personality
- Strong work ethic with flexible availability
- Calm and organized demeanor – even under high pressure situations
- Strong organization and planning skills
- Comfortable and interested in sales
- Good attention to detail
- Professional presentation and appearance standards
- Strong ability to be coached and execute standards
- Good physical condition, as this position requires constant walking, standing, bending and lifting
- Excellent communication (both verbal & written) and interpersonal skills
- Sufficient computer skills – competent in word, excel and with email functions
- Team oriented
- High level of self confidence
Email Application » Permalink This is a Part Time Seasonal position.
- Busser
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Bussers clear, clean and reset dirty tables, and assist with general cleaning & maintenance of the Lodge while maintaining a cooperative, positive attitude towards guests and fellow staff.
Responsibilities
- Ability to keep tables, seats & floor areas cleaned and organized
- Ability to maintain speed and prioritize effectively
- Ability to stay organized
- Ability to maintain a positive attitude
- Ability to maintain great uniform standards
Requirements
- Attention to detail
- Ability to take direction
- Organizational skills
- Ability to prioritize
- Ability to maintain sense of urgency, keep momentum
- Treats all guests in a professional, friendly and caring manner
Email Application » Permalink This is a Full Time Seasonal position.
- Barista
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To provide our guests and servers with beverages in an efficient and consistent manner, while maintaining a positive and cooperative attitude.
Requirements
- Mature and accountable
- Strong interdepartmental communication
- Enthusiastic and outgoing
- Genuine compassion for people
- Sense of urgency and work ethic
- Calm and organized demeanor under pressure
- Self-confident
- Strong initiative and drive
- Self-motivated
- Open minded & flexible
- Team player
Email Application » Permalink This is a Full Time Seasonal position.
- Revelation Lodge Chef
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The Chef will direct and control the Culinary Operations of the restaurant at an excellent level while maintaining and abiding by all standards, policies and/or procedures set forth by our company and any applicable government agencies. The position’s goal is to maximize long-term profitability through excellent leadership. This includes, but is not limited to maintaining high morale within the team and executing/driving excellence in food quality, food preparation, cleanliness and the ongoing skills of staff and management within the kitchen.
Responsibilities
- Providing leadership, training and ongoing morale for a large culinary crew.
- Identifying skill and leadership potential in your crew and developing those exceptional individuals into management roles within our company.
- Full kitchen execution and managing quality assurance during high revenue periods.
- Inventory and inventory management.
- Managing and submitting periodic weekly and monthly reporting regarding labour cost, food cost, etc.
- Expert scheduling.
Requirements
- Previous experience managing a large culinary team in a high volume, fast paced environment.
- Previous experience managing the culinary team of a Premium Casual or Fine Dining restaurant.
- Food Safe Certified
- Experience with projection and management of inventory, food cost, labour, variable costs, prep charts, other.
- Knowledge and consistent compliance of government health and safety standards.
- Proven Leadership Skills - people development and motivation, technical culinary skills training, policy and procedure management, time management, problem solving/decision making.
- Excellent Interpersonal Skills - Self-motivated/driven, positive/high energy, excellent written and verbal communication skills, administration skills, adaptability/flexibility, dependability/attendance, appearance/grooming.
- Proven ability to achieve short and long term business goals.
- Highly organized.
- Personal commitment to continuous improvement.
- Ambassadorship - Complete understanding and belief in company philosophy.
- Ability to remain calm and make effective decisions in stressful situations.
- A positive, outgoing personality.
- High energy and motivated
Email Application » Permalink This is a Full Time position.
- Cashier
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Cashiers provide our guests with efficient and friendly food and beverage service while following the policies and procedures of the company.
Responsibilities
- Learn and maintain knowledge of food and beverage menus
- Food service for guests (taking orders, answering menu and beverage inquiries, placing orders with kitchen via POSI system)
- Complete daily cash outs and reconciliations
- Answer guest inquiries and complaints in a professional manner
- Provide the guest with general resort and town information
- Assist other departments when requested
- General cleaning duties
- Other duties as required
Requirements
- Experience in the ski industry or a guest relations type atmosphere
- Excellent communication skills
- Excellent customer service skills
- Excellent cash handling experience
- Previous computer knowledge
- Team player
- Enthusiastic and guest service oriented
- Thrives in a fast-paced environment
- Well-organized
- Attention to detail
- Good time management skills
- Excellent communication skills
- Ability to multi-task and willingness to assist other departments when required
Email Application » Permalink This is a Full Time Seasonal position.
The Sutton Place Hotel
- Maintenance Worker
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The Maintenance Worker will be responsible for performing general building and property maintenance. The successful applicant must have good communication skills, be service oriented, good at planning and organizing work, critical thinking, a team worker and responsible and accountable for own job performance.
Responsibilities
• Comply with Health and Safety and WHMIS requirements for Personal Protective Equipment.
• Respond to client requests for maintenance in hotel rooms.
• Perform regular property inspections of the hotel including common areas, building exterior, and landscape.
• Clean light fixtures and change light bulbs/tubes.
• Perform minor repairs on windows, doors, switches, desks, tables, plugs, equipment, appliances, sinks, toilets, blinds etc.
• Responsible for vandalism clean up and repair, within skill level.
• Maintain heating and air conditioning systems, perform routine checks of boilers, pumps, fan units, control panels, thermostats, cooling towers, etc.
• Maintain outside grounds (remove snow, ice, and debris, spray and remove weeds, sweep and clean gutters, water and maintain sprinkling systems).
• Use a variety of hand and power tools, electric meters and material handling equipment in performing duties.
• Detect faulty operations, defective material and report those and any unusual situations to proper supervisor.
• Prepare, paint and decorate interior and exterior surfaces, as required
• Regular Pool and Hot Tub Maintenance and Checks
• Moving Furniture
• Perform all other duties as assigned or needed.
Requirements
• High school diploma/GED.
• 2 years of maintenance experience or Trade background
• Minimum 1 year of experience in the operation and maintenance of buildings.
• Ability to perform small repairs (e.g. caulking, replacing washers, and replacing light fixtures, waterproofing and tiling).
• Strong customer service orientation and skills.
Email Application » Permalink This is a Full Time position.
- Room Attendant
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The Sutton Place Hotel Revelstoke is committed to providing our guests with the highest level of service and product presentation. Room Attendants are responsible for the cleanliness of guest suites and public areas. Duties includes but are not limited to linen changes, making beds, sweeping, mopping, vacuuming, dusting, cleaning windows, cleaning washrooms, stocking linen closets and supply areas. Hours of this position are Monday to Sunday with various start times depending upon hotel occupancy.
Responsibilities
- Sweep, mop wash, polish floors
- Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture;
- Make beds, change sheets and distribute clean towels and toiletries;
- Stock linen closet and supplies area;
- Clean bathroom fixtures and appliances;
- Clean public areas such as changing room, showers and elevators;
- Pick up debris and empty trash container;
- Wash windows, walls and ceilings.
Requirements
- Hospitality experience preferred
- Functional English language skills
- Must be able to lift at least 25 pounds, in good health, and capable of working in a physically demanding job.
Email Application » Permalink This is a Full Time position.
- Laundry Attendant
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The Sutton Place Hotel at Revelstoke Mountain Resort is looking for dynamic individuals to join our team of hospitality professionals. We are currently looking to fill a few positions in our Laundry Department. The Sutton Place Hotel Revelstoke is committed to providing our guests with highest level of service and product presentation.
Responsibilities
- Collecting, transporting, sorting, washing, drying and folding of hotel linens
- Stock linen closet and supplies area
Requirements
- Hospitality experience preferred
- Functional English language skills
- Must be able to lift at least 30 pounds, in good health, and capable of working in a physically demanding job
Email Application » Permalink This is a Full Time Seasonal position.
- Concierge
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The Sutton Place Hotel Revelstoke is recruiting Seasonal Concierge Personnel. Duties include assisting with arrivals and departures, providing outstanding guest service that meets and exceeds guest expectations. Concierge must possess a positive and upbeat personality, have the ability to multi-task, be detail-oriented and be able to problem solve.
Responsibilities
- Assist with guest arrival and departures
- Provide personalized service in a professional manner
- Be knowledgeable of community and/or resort attractions and events
- Answer enquiries regarding hotel services and registration by letter, by telephone and in person
- Work closely and professionally with various departments.
- Maintain a clean and organized work environment
- Maintain a high standard of personal hygiene and appearance
Requirements
- High School Diploma, G.E.D. or equivalent
- Valid Driver’s License with the ability to operate a standard transmission vehicle
- Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred
- Experience in all aspects of customer service
- Strong working knowledge of hospitality industry principles, methods, practices, and techniques
- Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
- Able to effectively communicate both verbally and in writing
- Ability to coordinate and organize
Email Application » Permalink This is a Full Time Seasonal position.
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Hiring Requirements
- Social Insurance number (Tax File Number): All employees are required to have a copy of their SIN number before work can commence. Proof of application is acceptable for international employees and must be applied for upon arrival in Canada. Please visit Service Canada for more information
- Health Care Number
- Valid Work Visa (international applicants)
- Valid Driver's License (if required for position)
- Banking Information: Bank name, address, branch number, transit number, and account number. A VOID cheque is preferred
- Emergency Contact: Name, relationship, street address and phone number
- Permanent Mailing Address for tax information and other important documents
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Frequently Asked Questions
Q: When do seasonal employment positions start?
Our winter season kicks off in November with a closing date in April. Our summer season begins in May and runs until October. Start dates vary according to the position applied for, but typically begin one week prior to seasonal operations.
Q: Does Revelstoke Mountain Resort offer staff accommodation?
Revelstoke Mountain Resort does not offer staff accommodation at this time. The town of Revelstoke offers a variety of accommodation options. Please make a rental application at Revelstoke Property Services or view private rental listings on The Stoke List classifieds.
Q: I am not from Canada. What do I need to do to work at Revelstoke Mountain Resort?
In order to be legally entitled to work in Canada, you will need to provide the following:
- A Valid Work Permit
- Social Insurance Number (SIN) or acknowledgment of receipt that you have applied for one. For general inquiries, you can contact the office by email at [email protected], visit the Social Development Canada website or call toll free in Canada: 1.800.206.7218. We encourage you to apply in person as your application will be certified and your documents will be returned to you immediately. You should receive your SIN card in approximately three weeks
- Criminal Record Check (International Applicants are required to obtain a Criminal Record Check before leaving their home country) Your clearance must be dated within the last 18 months
- Photo Identification (Government issued id only: passport, drivers license, etc)
Q: I am not from Canada. How do I obtain a work permit?
To apply for your Canadian Work Permit, you must contact the Canadian Embassy or Consulate in your country. Please remember that the application process can take several months.
Q: I am applying for my work permit and have been told that I need a letter of offer to obtain the permit. Can Revelstoke Mountain Resort do this for me?
Revelstoke Mountain Resort cannot give letters of offer to foreign workers who require such an offer to apply for their permit to come to Canada. You must apply for a Working Holiday Permit visa. This permit/visa does not require you to have arranged employment before entering Canada.
Q: Does Revelstoke Mountain Resort sponsor people?
At present, Revelstoke Mountain Resort does not offer sponsorships. You are required to obtain a work permit yourself for all occupations.