Employment at Revelstoke Mountain Resort
Revelstoke Mountain Resort looks for individuals who are courageous, compassionate, and competitive; thrive on positive, frequent customer contact; have an adventurous spirit and are enthusiastic, sincere, and fun loving. Revelstoke Mountain Resort fosters a work environment where diversity is valued, quality of life is enhanced and individual aspirations are fulfilled.
Now Hiring for Summer 2019
- Retention Bonus of $2/hour for RMR & Sutton Place Hotel Employees
- Summer Season Pass for all Resort employees
- Staff accommodation available for select hotel and F&B positions
- "Bike to Work" incentive program, rewarding staff who bike to work with cash
- Winter Season Pass for Revelstoke Secondary School Students
- New Scholarship Program with 4 x $500 Scholarships Available
- Exclusive Staff Perks and Offers on retail, rental, F&B, accommodation, and more
APPLICATION TIP: GET YOUR FOOT IN THE DOOR. GET HIRED FOR THE SUMMER AND STAY ON FOR THE WINTER.
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Revelstoke Mountain Resort
Mountain Operations
- Carpenter
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Responsibilities
Assist in new building construction Assist in Building Maintenance
Maintain a clean work space and a professional manner Ensure that all related activities are conducted in a safe manner through sound judgment and knowledge of company safety procedures and guidelines
Requirements
- Dedicated and hard working
- Able to lift at least 50lbs
- Completion of carpentry apprenticeship or 3-5 years experience in a related field
- Must have a valid driver’s license (drivers abstract required)
- Must be prepared to work outdoors in various weather conditions
- Ability to work well with others in a dynamic atmosphere and follow directions
- Must have tool belt and basic personal tools
Email Application » Permalink This is a Full Time position.
- Summer Mountain Patrol
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The mountain safety team summer patrol administers first aid to injured guests/staff, monitors and maintains the safe conditions of runs/trails, is able to take on a leadership role during day to day operations, lift evacuations and search and rescue operations under the supervision of the Mountain Safety Supervisor and the Slopes Manager.
Responsibilities
- Administer first aid to injured guests and staff
- Transport injured guests/staff from the mountain to the patient transfer station
- Investigate and records accident details according to established procedures including taking statements from witnesses and performing in depth accident investigations
- Maintain cleanliness and organization of first aid rooms and of all first aid supplies on the mountain
- Recognize causes of risk, sets up and maintains signage, fencing and boundary markers to minimize hazards
- Monitor lift operations to ensure safe conditions on the lifts and around the Mtn area
- Follow established working procedures and ensures safe working conditions for himself/herself and the mountain safety staff
- Has a thorough knowledge of company and department polices as stated in the Emergency Procedures and Safety Program manuals
- Assist or lead rescue teams during lift evacuations and search and rescue operations as required
- Act professionally at all times
- Interact positively with guests: Provide accurate information regarding lifts, runs, area facilities/services, operating hours and current events. Handle complaints and resolves situations in a courteous manner
- Work as a member of the Trail crew constructing hiking and biking trails
Requirements
- High school graduate
- Workers Compensation Board Occupational First Aid Level 3
- Minimum 1 year experience on Mtn Patrol
- Intermediate-Advanced mountain biker
- Must be able to work outdoors in various weather conditions
Email Application » Permalink This is a Full Time Seasonal position.
- Custodian Team Lead
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This is a continuing year-round position that varies depending on the season. As a Custodian Team Leader, you’ll be proficient with all aspects of the Custodial Department and able to lead a team of Custodians.
Rate: $17.85/hr*
Responsibilities
- Manage inventory and order supplies as needed
- Sweep, mop wash and polish floors
- Clean public bathroom fixtures and appliances
- Clean public areas such as changing rooms and parking lots
- Pick up debris and empty trash containers
- Wash windows, hallway walls and ceilings
- Water flowers (lots of flowers.)
- Transport water containers to other outdoor staff
- Occasionally assist with the Mountain Coaster and Lift Operations
Requirements
- Hospitality experience preferred
- Must be able to lift at least 50 pounds
- In good health and capable of working in a physically demanding job
- Attention to detail
- First aid skills an asset
- Advanced level skier or snowboarder (For winter seasons.)
- M.S.D.S. training
- Must be at least 17 years of age
*This position’s wage includes a $2.00/hr retention bonus paid out in full at the end of the summer operating season.
Email Application » Permalink This is a Full Time Seasonal position.
- Access Control Supervisor
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Full time seasonal positions beginning mid-May through to mid-October with the potential to continue on with a year round position. As an Access Control Supervisor you are responsible for overseeing ticket checking at the lifts and various attractions, supervising a staff of approximately 6 to 8.
Rate: $17.85/hr*
Responsibilities
- Training, scheduling and motivating a team of access control staff
- Ensuring that all guests have the appropriate ticket/pass for access
- Ensuring systems are working and reporting any technical issues to be addressed
- Providing a fun positive atmosphere through interactions with our guests
- Manage time slots for activities with booking times or numbers
Requirements
- Experience in a guest services role
- Experience in a lead hand or supervisory role
- Excellent communication and customer service skills
- Self motivated and able to work independently as well as in a team environment
- Experience with computers and tech
*This Position’s wage includes a $2.00 /hr. retention bonus paid out in full at the end of the summer operating season.
Email Application » Permalink This is a Full Time Seasonal position.
- Access Control Agent
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Full time and part-time seasonal positions beginning in the middle of May and middle of June through to Labour Day or middle of October making this an ideal student job. As an Access Control Agent you are responsible for accurate ticket checking at the lifts and various attractions including managing time slots or numbers for certain activities.
Rate: $16/hr*
Responsibilities
- Ensuring that all guests have the appropriate ticket/pass for access
- Providing a fun positive atmosphere through interactions with our guests
- Manage time slots for activities with booking times or numbers
Requirements
- Experience in customer service or a guest relations atmosphere
- Excellent communication and customer service skills
- Self motivated and able to work independently as well as in a team environment
- Basic computer skills
*This position’s wage includes a $2.00/hr retention bonus paid out in full at the end of the summer operating season.
Email Application » Permalink This is a Full Time position.
- Lift Operator
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If you’re interested in spending your summer hanging out in the mountains enjoying beautiful views and chatting with travelers, this might be the right fit for you! Gondola Attendants are responsible for the safe loading and unloading of guests and efficient operation of the lift. This team has a key role in exceeding guest service expectations by creating a friendly and positive atmosphere with a focus on safety. This position runs from June 22nd – September.
Rate: $16.35/hr*
Responsibilities
- Set up and take down/maintenance of lift line equipment such as ramps, mazes and signs
- Assists guests with loading, unloading and general safe operation of the gondola and Mountain Coaster
- Completion of lift related documentation and daily safety checks
- Understand all of the activities available at the resort well enough to provide useful, up to date information
- Ensure that all guests and staff accessing the gondola are in possession of a valid ticket
- Provide guests with general resort and town information, communicating with guests is a huge part of this job!
Requirements
- Must have a passion for the outdoors
- Must be able to do some physical labor
- Excellent communication skills, Ability to communicate clearly over a radio.
- Mature, enthusiastic, and guest service oriented
- Self motivated, able to work independently
- Multilingual and first aid skills an asset.
- Must be at least 16 years of age.
*This position’s wage includes a $2.00/hr retention bonus paid out in full at the end of the summer operating season.
Email Application » Permalink This is a Full Time position.
- Heavy Equipment Maintenance Supervisor / Journeyman Heavy Duty Mechanic
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Oversee the maintenance program of the heavy equipment fleet at Revelstoke Mountain Resort.
Responsibilities
- Delegate and perform all needed maintenance activities for all heavy equipment fleet aspects of the resort, as required.
- Maintain records of all maintenance activity.
- Run a clean and professional shop.
- Assist with development of the annual maintenance budget.
- Ensure staffing meets operational needs while keeping within payroll budget.
- Conduct formal performance evaluations for vehicle maintenance staff.
- Ensure that all related activities are conducted in a safe manner through sound judgment and knowledge of safety procedures and guidelines.
Requirements
- Must have Grade 12 Diploma or equivalent.
- Journeyman Heavy Duty Mechanic – BC Trades Certification, Interprovincial Red Seal Trades Certification or international equivalent.
- A minimum of 8 years related experience - electrical experience preferred.
- Must have a valid Driver’s License (Driver’s abstract required.)
- Must be able to work outdoors in various weather conditions.
- Must be able to work in potentially hazardous environment with exposure to variety of physical conditions such as proximity to moving mechanical parts and electrical current.
Email Application » Permalink This is a Full Time position.
- Custodian
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Revelstoke Mountain Resort is committed to providing our guests with highest level of service and product presentation. Custodians are responsible for the cleanliness of all public areas throughout the resort. This is a full time position from May 17th through to October and could continue into winter employment for the right candidates.
Rate: $17/hr*
Responsibilities
- Sweep, mop wash, polish floors
- Clean public bathroom fixtures and appliances
- Clean public areas such as changing rooms and parking lots
- Pick up debris and empty trash containers
- Wash windows, hallway walls and ceilings
- Water flowers
- Transport water containers to other outdoor staff
- Occasionally assist with the mountain coaster and lift operations
Requirements
- Hospitality experience preferred
- Functional English language skills
- Must be able to lift at least 50 pounds
- In good health and capable of working in a physically demanding job
- Attention to detail
- First aid skills an asset
- MSDS training
- Must be at least 16 years of age
*This position’s wage includes a $2.00/hr retention bonus paid out in full at the end of the summer operating season.
Email Application » Permalink This is a Full Time Seasonal position.
- Heavy Duty Equipment Mechanic/Apprentice
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Assist with the maintenance of snow cats and fleet equipment. Oversee the maintenance program of heavy fleet equipment.
Responsibilities
- Perform all needed maintenance activities for all heavy equipment fleet aspects of the resort, as required.
- Maintain records of all maintenance activity sound judgment and knowledge of safety procedures and guidelines.
- Ensure that all related activities are conducted in a safe manner through
- Run a clean and professional shop.
Requirements
- Must have Grade 12 Diploma or equivalent.
- Journeyman Heavy Duty Mechanic – BC Trades Certification, Interprovincial Red Seal Trades Certification or international equivalent.
- Must have a valid Driver’s License (Driver’s abstract required.)
- A minimum of 5 years related experience.
- Must be able to work outdoors in various weather conditions.
- Must be able to work in potentially hazardous environment with exposure to variety of physical conditions such as proximity to moving mechanical parts and electrical current.
Email Application » Permalink This is a Full Time position.
Indoor Operations
- Summer Rental Shop Supervisor
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This is a full time seasonal position from early June through late September with potential to be full-time year round. The rental shop supervisor is responsible for the effective and efficient operations of both the rental and and the mechanic shops. This will include but not limited to hiring, training and scheduling of staff to ensure a world class level of service and product is delivered.
Rate: $18-20/hr* depending on experience
Responsibilities
- Hiring, training and scheduling of rental and mechanic staff
- Ensuring exceptional customer service experience
- Ensuring all risk management protocols are being followed
- Ensure rental bikes and accessories are maintained in a safe clean manner
- Ensure proper cash handling and cash out procedures are followed
- Assist with programming RTP POS system
Requirements
- 2+ years of experience in a Supervisory role.Preferably bike and/or ski related
- 2+ years of Retail and/or rental experience
- Extensive knowledge in the bike industry
- Excellent communication skills
- Hard working, energetic, positive attitude
- Experience with RTP is an asset
- Maintain all work and store areas clean and organized
- Ability to work with a flexible schedule
- Team oriented
- Share your passion for mountain biking with guests
*This position’s wage includes a $2.00/hr retention bonus paid out in full at the end of the summer operating season.
Email Application » Permalink This is a Full Time Seasonal position.
- Summer Guest Services Agent
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Full time seasonal positions beginning mid-May through to late September with the potential to continue on with a year round position. Guest Services Agents continually strive to provide our guest with the ultimate resort experience. You are expected to market the Resort’s products, services, programs, benefits and qualities of Revelstoke Mountain Resort to our guests.
Rate: $16.85/hr
Responsibilities
- Answer guest inquiries and complaints in a professional manner
- Sell lift tickets, passes, and any other summer product or activity of the resort
- Complete daily cash outs and reconciliations
- Assist guests with ticket/pass/activities issues
- Provide the guest with general resort and town information
- Maintain lost & found articles
- Maintain comment cards
- Assist other departments when requested
- General cleaning duties
- Other duties as required
Requirements
- Experience in the tourism industry or a guest relations type atmosphere
- Excellent communication, customer service and sales skills
- Experience with cash handling an asset
- Team player
- English as a first language, other languages an asset
- Mature, enthusiastic, and guest service oriented
- Thrives in a fast-paced environment
- Well-organized
- Pays attention to detail
- Good time management skills
- Conflict resolution skills an asset
- Ability to multi-task and willingness to assist other departments when required
*This position’s wage includes a $2.00/hr retention bonus paid out in full at the end of the summer operating season.
Email Application » Permalink This is a Full Time Seasonal position.
- Rental Shop Associate
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This is a full time seasonal position from July through to mid-September. The Rental Shop Associate is a front line position helping guests with the rental process and sharing your passion for mountain biking.
Rate: $16/hr*
Responsibilities
- Assisting customers with the rental process at Revelstoke Mountain Resort including filling out forms, ensuring the waiver is completed properly, processing payments and processing returns
- Assisting customers in selecting the appropriate bike and accessories
Requirements
- Experienced mountain biker eager to share their passion
- Experience with software systems and cash handling an asset
- Hard working, energetic, positive attitude
- Team oriented
*This position’s wage includes a $2.00/hr retention bonus paid out in full at the end of the summer operating season.
Email Application » Permalink This is a Full Time Seasonal position.
- Bike Mechanic
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This is a full time seasonal position from late June through to late September. As a bike mechanic you will be responsible for the assembly, maintenance and repair of both our guest’s and rental fleet bikes. Assisting guests in the retail store and with bike rentals maybe required at times.
Rate: $18-22/hr* depending on experience
Responsibilities
- Assembly of bikes for the rental fleet and retail sales
- Maintenance of the bike rental fleet
- Assist customers in finding appropriate bike parts, gears and accessories
- Ensure sufficient inventory of bike parts
Requirements
- 2+ years of experience as bike mechanic
- Extensive knowledge of bikes, diagnosis and maintenance
- Excellent communication skills
- Hard working, energetic, positive attitude
- Ability to multitask
- Team oriented
*This position’s wage includes a $2.00/hr retention bonus paid out in full at the end of the summer operating season.
Email Application » Permalink This is a Part Time Seasonal position.
- Guest Services Assistant Manager
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The primary role of the Guest Services Assistant Manager is to coordinate the day to day operations of the guest services department and ensure the best guest experience possible. The Guest Services Assistant Manager will coach and mentor the guest services team to ensure the highest level of service for RMR’s guests while developing the skills of guest services’ team members. This position will be responsible for seasonal updates and administration of the RTP point of sale system.
Responsibilities
- RTP daily management, updates, and trouble shooting
- Sell lift tickets, passes, and all other ski products and activities of the resort
- Coordinate day to day operations for ticketing, ticket checking, activities, season passes, and general information desk
- Assist in hiring, training and supervising guest services team
- Complete daily cash out audits accurately and in a timely fashion
- Ensure adequate inventory and resources are available to guest services with the Guest Services Manager
- Deal with complaints and resolve issues that arise in regards to all aspects of RMR’s operation
- Weekly scheduling, adhering to budget and expected visitation
- Ensure professionalism and quality in all situations
- Provide an outstanding guest experience
- Assume the Manager’s role in their absence
- Other duties as required
Requirements
- Mature, enthusiastic, guest service oriented individual with excellent written and verbal communication
- Must have experience in a supervisory/leadership role
- Previous ticket selling experience
- Must have previous experience with RTP administration or equivalent point-of-sale software
- Previous experience supervising cash handling and audit procedures
- Post-secondary education in business, marketing, or tourism is an asset
- Experience/interest in the ski/snowboard industry is essential
- Strong management and organizational skills
- Superior leadership skills with a focus on personnel development
- Ability to multi-task and prioritize projects to adhere to deadlines
- Extensive knowledge of Microsoft Office and Windows based applications
- Ability to adhere to company policies and procedures
- Excellent problem solving skills with a “can do” attitude.
Email Application » Permalink This is a Full Time position.
- Accounting Assistant
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The Accounting Assistant primary responsibility is to prepare the daily bank deposits for Revelstoke Mountain Resort and ensure that each payment is supported by all of the relevant documents. The Accounting Assistant will also be responsible for preparing client invoices and payables.
Responsibilities
Cash Office
- Count, verify, and deposit all cash and cheques on a daily basis.
- Process change requests and maintain an adequate level of change in the safe.
- Maintain an accurate float inventory for all Point of Sale locations at RMR.
- Develop, implement and maintain cash room standards and procedures.
- Oversee auditing of daily register activity.
- Audit and resolve credit card dispute claims in a timely manner.
- Ensure the confidentiality and security of all financial documents.
Accounts Payable
- Preparing incoming supplier invoices for payment. * Reconcile vendor statements. * Prepare employee expense claims for payment * Communicating w/ vendors regarding payment status and invoice questions
Accounts Receivable
- Prepare, verify, and process invoice payments.
- Ensure AR transactions are processed accurately and charged accordingly.
Requirements
- Completion of post-secondary courses in Accounting leading towards a certificate in accounting, or an appropriate and equivalent combination of education, experience and training.
- Knowledge of bookkeeping and general office procedures.
- Proficient with Microsoft Office.
- Knowledge and/or experience with RTP and Quickbooks would be a definite asset.
Abilities Required
- Ability to maintain a high level of accuracy when entering and preparing financial documents.
- High level of accuracy and analytical skills with attention to detail.
- Ability to meet deadlines and to work autonomously and as part of a team.
- Excellent communication skills.
- Ability to interact effectively with others.
Email Application » Permalink This is a Full Time position.
- Retail Sales Associate
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The Sales Associate will be responsible for assisting guests with product selection, completing sales and general retail operations. This is a full or part time seasonal position beginning mid-May through to late September with the potential to continue into year round employment. The Retail Associate continually strives to provide our guests with the ultimate experience.
Rate: $16/hr*
Responsibilities
- Greeting and attending to guests needs ensuring that each guest receives outstanding service in a friendly environment
- Expected to use proper POS and cash handling procedures
- Assist the team in achieving and surpassing store targets
- Assist in processing and replenishing merchandise and monitoring floor stock
- Be aware of and execute loss prevention tactics
- Opening and closing the retail shop as per procedures
Requirements
- Previous retail experience is considered an asset
- Experience in a customer service role an asset
- Excellent communication, sales and cash handling skills
- Excellent customer service skills
- Team oriented
*This position’s wage includes a $2.00/hr retention bonus paid out in full at the end of the summer operating season.
Email Application » Permalink This is a Full Time position.
Summer Attractions
- Aerial Park Staff
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Rope Runner’s are RMR’s Aerial Park guides, leading groups of 20 guests throughout our technical ropes course. This is a great job for those looking to be outside and active at work. You’ll be required to climb ropes and obstacles 4 stories tall in all weather conditions and maintain a constant detailed approach to safety. There are part-time and full-time shifts available from June to October.
Rate: $16.85/hr*
Responsibilities
- Understand the proper use of all safety equipment. (Harnesses, helmets, etc.)
- Ensure that all guests using the Aerial Park are fully trained on safe use procedures
- Control the flow of guests using the Aerial Park
- Inspect the course daily. (This task involves strenuous climbing and requires staff to join in a daily stretching routine planned out by professional physiotherapists.)
- Provide guests with general resort and town information
- Lead guests throughout the Aerial Park (Roughly a 2 hour session per group.)
- Set up and take down equipment such as poles, ropes, tents and signs
- General safe operation of the Aerial Park
Requirements
- Must have a passion for the outdoors and the ability to work in all weather conditions.
- Must be comfortable working at heights
- Must be able to do strong physical labor (strenuous climbing for long periods at a time.)
- Must be able to work flexible shifts (we operate on weekends and holidays.)
- Mature, enthusiastic, and guest service oriented
- First aid skills an asset
- Ability to multi-task and communicate clearly over a radio
- Willingness to assist other departments when required
- Must be at least 16 years of age
*This position’s wage includes a $2.00/hr retention bonus paid out in full at the end of the summer operating season.
Email Application » Permalink This is a Full Time Seasonal position.
- Mountain Coaster Team Leader
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As a Mountain Coaster Team Leader, you’ll be proficient with all aspects of operating the Mountain Coaster and able to lead a team of Coaster Attendants.
Rate: $17.85*
Responsibilities
- Work directly with the Lift Operations, Custodian, and Grounds Crew teams
- Coordinate between Lift Operations and other departments on the mountain
- Maintain a high level of customer service and professionalism in the department
- Respect and adhere to RMR’s company policies & protocols, as well as industry, provincial and federal standards
- Control the flow of passengers riding the gondola & coaster
- General safe operation of the gondola and mountain coaster
- Set up and take down equipment such as poles, ropes, tents and signs
- Transport carts from the gondola to the coaster and back. (This task requires repetitive heavy lifting and requires staff to join in a daily stretching routine planned out by professional physiotherapists.)
Requirements
- Must have a passion for the outdoors and the ability to work in all weather conditions
- Must be able to do strong physical labor (transporting mountain coaster carts
- Must be able to work flexible shifts (we operate on weekends and holidays.)
- Mature, enthusiastic, and guest service oriented
- First aid skills an asset
- Ability to multi-task and communicate clearly over a radio
- Willingness to assist other departments when required
- Must be at least 17 years of age
*This position’s wage includes a $2.00/hr retention bonus paid out in full at the end of the summer operating season.
Email Application » Permalink This is a Seasonal position.
- Coaster Attendant
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If you are looking for an outdoor team-based job this summer, being a Mountain Coaster Attendant is it! Coaster attendants are responsible for the safe operation of the gondola and the Mountain Coaster. There are part-time, full-time, morning and evening shifts available. This position runs from May 13th – October. A second round of hiring will also take place for peak season positions running June 22nd – September.
Rate: $16.85/hr*
Responsibilities
- Control the flow of passengers riding the gondola/coaster
- Transport carts from the gondola to the coaster. (This task requires repetitive heavy lifting and requires staff to join in a daily stretching routine planned out by professional physiotherapists.)
- Provide guests with general resort and town information
- Instruct guests on proper use of the coaster to ensure a safe ride
- Set up and take down of lift line equipment such as poles, ropes, mazes and signs
- General safe operation of Gondola lift and Mountain Coaster
Requirements
- Must have a passion for the outdoors and the ability to work in all weather conditions
- Must be able to do strong physical labor (transporting mountain coaster carts.)
- Must be able to work flexible shifts. (We operate on weekends and holidays.)
- Mature, enthusiastic, and guest service oriented
- First aid skills an asset.
- Ability to multi-task and communicate clearly over a radio
- Willingness to assist other departments when required
*This position’s wage includes a $2.00/hr retention bonus paid out in full at the end of the summer operating season.
Email Application » Permalink This is a Full Time Seasonal position.
- Bungee Bounce Attendant
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This is a great option for those interested in working with kids and spending the majority of the day chatting with guests. Bungee Bounce Attendants are responsible for the safe operation of our Bungee Trampoline and validation of ride tickets. There are full time and part time positions running from June 22nd – September.
Rate: $16.00/hr*
Responsibilities
- Completion of ride related documentation and daily safety checks
- Set up and take down the ride equipment such as poles, ropes, tents, signs and bungees!
- Control the flow of passengers using the Bungee Bounce and regulate ride duration.
- Ensure guests are within the designed user restrictions
- Provide guests with general resort and town information
- Instruct guests on proper use of the Bungee Bounce to ensure a safe ride
- Ensure that all guests and staff accessing the Bungee Bounce are in possession of a valid ticket
Requirements
- Must have a passion for the outdoors and the ability to work in all weather conditions
- Must be able to do some physical labor
- Must be able to work flexible shifts (we operate on weekends and holidays)
- Mature, enthusiastic, and guest service oriented
- First aid skills an asset
- Ability to multi-task and communicate clearly over a radio
- Willingness to assist other departments when required
*This position’s wage includes a $2.00/hr retention bonus paid out in full at the end of the summer operating season.
Email Application » Permalink This is a Temporary position.
Food & Beverage
Rockford & Mackenzie Common
- Dishwasher
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- Provide all areas of the restaurant with clean, sanitized dishware on a timely basis.
- Maintain the dish area in a good state of organization, repair and sanitation.
Responsibilities
- Maintain quality and speed of output
- Adhere to cost control guidelines
Requirements
- Ability to maintain sense of urgency, keep momentum
- Attention to detail
- Ability to work independently
- A positive, outgoing personality
Email Application » Permalink This is a Full Time Seasonal position.
- Server
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All Food & Beverage outlets at Revelstoke Mountain Resort are looking for dynamic individuals to fill seasonal and year-round positions. If you want to grow your hospitality experience with one of Canada’s Leading Hospitality Companies we want to talk to you!
Responsibilities
- Be enthusiastic, outgoing, positive and upbeat
- Accommodating and willing to go the extra mile
- Ability to build professional relationships with guests
- Prompt table greeting
- Learn and maintain knowledge of food and beverage menus
- Table service for guests (taking orders, answering menu and beverage inquiries, placing orders with kitchen)
- Running food to tables
- Quality checks
- Processing bills and taking payment
- Handling guest concerns with the support of the management team
Requirements
- Attention to detail
- Pride in style and personal appearance, well groomed
- Remains calm under pressure
- Ability to organize and plan
- Sales ability
- Excellent verbal communication
- Product knowledge
- Ability to maintain sense of urgency and keep momentum
- Desire to be part of a team and contribute as such
- High level of self confidence
- Sincere desire to please others and do a great job
Email Application » Permalink This is a Full Time Seasonal position.
- Line Cook
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To produce all assigned menu items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.
Responsibilities
- Maintain quality and speed of output
- Desire and ability to work as part of a team
- Knowledge of company food specifications and platings
- Adherence to cost control guidelines
- Food handling
- Cleanliness
Requirements
- Previous experience in a full service restaurant is an asset
- Attention to detail
- Ability to work independently
- Organizational Skills
- Adherence to company specifications
- Basic food handling and preparation knowledge
- Works well under pressure
- Reliable
- High tolerance for repetition
Email Application » Permalink This is a Full Time Seasonal position.
Revelation Lodge
- Culinary Supervisor
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This role assists in directing and controlling the culinary operations of the restaurant on a shift-by-shift basis. The Culinary Supervisor must ensure the expectations of our guests are met and surpassed in terms of service excellence and food quality while adhering to budgetary targets. To produce all assigned prep items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.
Responsibilities
- Daily shift management, including labour controls and line check systems.
- Oversee all revenue periods and preparation and management of fresh made prep recipes
- Management of prep charts ensuring freshness, shelf life and proper food safe practices are controlled
- To produce all assigned prep items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.
Requirements
- Excellent high volume culinary production skills
- Team leadership in highly engaged kitchen area
- Execution of revenue periods
- Highly organized.
- Personal commitment to continuous improvement.
- Ambassadorship - Complete understanding and belief in company philosophy.
- Ability to remain calm and make effective decisions in stressful situations.
- A positive, outgoing personality.
- High energy and motivated.
Email Application » Permalink This is a Full Time position.
- Dishwasher
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- Provide all areas of the restaurant with clean, sanitized dishware on a timely basis.
- Maintain the dish area in a good state of organization, repair and sanitation.
Responsibilities
- Maintain quality and speed of output
- Adhere to cost control guidelines
Requirements
- Ability to maintain sense of urgency, keep momentum
- Attention to detail
- Ability to work independently
- A positive, outgoing personality
Email Application » Permalink This is a Full Time Seasonal position.
- Server
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All Food & Beverage outlets at Revelstoke Mountain Resort are looking for dynamic individuals to fill seasonal and year-round positions. If you want to grow your hospitality experience with one of Canada’s Leading Hospitality Companies we want to talk to you!
Responsibilities
- Be enthusiastic, outgoing, positive and upbeat
- Accommodating and willing to go the extra mile
- Ability to build professional relationships with guests
- Prompt table greeting
- Learn and maintain knowledge of food and beverage menus
- Table service for guests (taking orders, answering menu and beverage inquiries, placing orders with kitchen)
- Running food to tables
- Quality checks
- Processing bills and taking payment
- Handling guest concerns with the support of the management team
Requirements
- Attention to detail
- Pride in style and personal appearance, well groomed
- Remains calm under pressure
- Ability to organize and plan
- Sales ability
- Excellent verbal communication
- Product knowledge
- Ability to maintain sense of urgency and keep momentum
- Desire to be part of a team and contribute as such
- High level of self confidence
- Sincere desire to please others and do a great job
Email Application » Permalink This is a Full Time Seasonal position.
- Line Cook
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To produce all assigned menu items in an efficient and consistent manner while following the specifications, recipes and techniques of the company.
Responsibilities
- Maintain quality and speed of output
- Desire and ability to work as part of a team
- Knowledge of company food specifications and platings
- Adherence to cost control guidelines
- Food handling
- Cleanliness
Requirements
- Previous experience in a full service restaurant is an asset
- Attention to detail
- Ability to work independently
- Organizational Skills
- Adherence to company specifications
- Basic food handling and preparation knowledge
- Works well under pressure
- Reliable
- High tolerance for repetition
Email Application » Permalink This is a Full Time Seasonal position.
- Banquet Captain
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The Banquet Captain works directly with the Banquet Manager and Banquet Coordinator to create memorable experiences with attentive service, product knowledge, fun and passion. He or she acts as shift leader. This is an introductory management position. We are accepting both seasonal and year round applicants for Banquet Captain.
Responsibilities
- Ensures guest satisfaction by assisting to create a seamless and memorable experience for all
- Anticipates guests requirements
- Brings passion, creativity and desire to have fun to work
- Possesses a knowledge of standards with the ability to coach these standards in a positive manner
- Leads set-up, execution and tear down of functions
- Manages guest concerns in a professional and positive manner
- Understands and practices all billing procedures
Requirements
- Sincere passion for excellent service and outstanding proactive guest service skills
- Strong leadership skills
- High level of self confidence
- Team oriented
- Pleasant and accommodating; willing to go that extra mile
- Understands a sense of urgency and is able to maintain momentum
- Friendly, enthusiastic, and engaging personality
- Strong work ethic with flexible availability
- Calm and organized demeanor – even under high pressure situations
- Strong attention to detail
- Professional presentation and appearance standards
- Able to be coached and execute standards
- Good physical condition, as this position requires constant walking, standing, bending and lifting
- Excellent communication (both verbal & written) and interpersonal skills
- Sufficient computer skills – competent in word, excel and with email functions
Email Application » Permalink This is a Part Time Seasonal position.
- Prep Cook
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Produce all assigned menu items in an efficient and consistent manner while following the specifications, recipes, and techniques of the company.
Responsibilities
- Maintain quality and speed of output
- Desire and ability to work as part of a team
- Knowledge of company food specifications and platings
- Adherence to cost control guidelines
- Food handling
- Cleanliness
Requirements
- Previous experience in a full service restaurant is an asset
- Attention to detail
- Ability to work independently
- Organizational Skills
- Adherence to company specifications
- Basic food handling and preparation knowledge
Email Application » Permalink This is a Full Time position.
- Busser
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Bussers clear, clean and reset dirty tables, and assist with general cleaning & maintenance of the Lodge while maintaining a cooperative, positive attitude towards guests and fellow staff.
Responsibilities
- Ability to keep tables, seats & floor areas cleaned and organized
- Ability to maintain speed and prioritize effectively
- Ability to stay organized
- Ability to maintain a positive attitude
- Ability to maintain great uniform standards
Requirements
- Attention to detail
- Ability to take direction
- Organizational skills
- Ability to prioritize
- Ability to maintain sense of urgency, keep momentum
- Treats all guests in a professional, friendly and caring manner
Email Application » Permalink This is a Full Time Seasonal position.
- Cashier
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Cashiers provide our guests with efficient and friendly food and beverage service while following the policies and procedures of the company.
Responsibilities
- Learn and maintain knowledge of food and beverage menus
- Food service for guests (taking orders, answering menu and beverage inquiries, placing orders with kitchen via POSI system)
- Complete daily cash outs and reconciliations
- Answer guest inquiries and complaints in a professional manner
- Provide the guest with general resort and town information
- Assist other departments when requested
- General cleaning duties
- Other duties as required
Requirements
- Experience in the ski industry or a guest relations type atmosphere
- Excellent communication skills
- Excellent customer service skills
- Excellent cash handling experience
- Previous computer knowledge
- Team player
- Enthusiastic and guest service oriented
- Thrives in a fast-paced environment
- Well-organized
- Attention to detail
- Good time management skills
- Excellent communication skills
- Ability to multi-task and willingness to assist other departments when required
Email Application » Permalink This is a Full Time Seasonal position.
The Sutton Place Hotel
- Guest Services Agent
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Front Desk Agents are responsible for greeting and registering guests, providing outstanding guest service and settling the guest’s account upon completion of their stay. Other duties will include registering guests, making and modifying reservations. The Hotel Front Desk Clerk must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. The Hotel Front Desk Clerk must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
Responsibilities
• Maintain an inventory of vacancies, reservations and room assignments
• Register arriving guests and assign rooms
• Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests’ complaints
• Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
• Present statements of charges to departing guests and receive payment.
• Take over from the previous shifts cashier, checking and accepting float and takings.
• Work closely and professionally with various departments.
Requirements
• High School Diploma, G.E.D. or equivalent
• Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred
• Experience in all aspects of customer service and people management
• Strong working knowledge of hospitality industry principles, methods, practices, and techniques
• Strong working knowledge of accounting practices and principles
• Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
• Exceptional conflict resolution, negotiation, and objection handling skills
• Able to respond quickly in a dynamic and changing environment
• Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
• Able to effectively communicate both verbally and in writing
• Ability to coordinate and organize meetings, exhibits, and other events
Email Application » Permalink This is a Full Time Seasonal position.
- Maintenance Worker
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The Maintenance Worker will be responsible for performing general building and property maintenance. The successful applicant must have good communication skills, be service oriented, good at planning and organizing work, critical thinking, a team worker and responsible and accountable for own job performance.
Responsibilities
• Comply with Health and Safety and WHMIS requirements for Personal Protective Equipment.
• Respond to client requests for maintenance in hotel rooms.
• Perform regular property inspections of the hotel including common areas, building exterior, and landscape.
• Clean light fixtures and change light bulbs/tubes.
• Perform minor repairs on windows, doors, switches, desks, tables, plugs, equipment, appliances, sinks, toilets, blinds etc.
• Responsible for vandalism clean up and repair, within skill level.
• Maintain heating and air conditioning systems, perform routine checks of boilers, pumps, fan units, control panels, thermostats, cooling towers, etc.
• Maintain outside grounds (remove snow, ice, and debris, spray and remove weeds, sweep and clean gutters, water and maintain sprinkling systems).
• Use a variety of hand and power tools, electric meters and material handling equipment in performing duties.
• Detect faulty operations, defective material and report those and any unusual situations to proper supervisor.
• Prepare, paint and decorate interior and exterior surfaces, as required
• Regular Pool and Hot Tub Maintenance and Checks
• Moving Furniture
• Perform all other duties as assigned or needed.
Requirements
• High school diploma/GED.
• 2 years of maintenance experience or Trade background
• Minimum 1 year of experience in the operation and maintenance of buildings.
• Ability to perform small repairs (e.g. caulking, replacing washers, and replacing light fixtures, waterproofing and tiling).
• Strong customer service orientation and skills.
Email Application » Permalink This is a Full Time position.
- Room Attendant
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The Sutton Place Hotel Revelstoke is committed to providing our guests with the highest level of service and product presentation. Room Attendants are responsible for the cleanliness of guest suites and public areas. Duties includes but are not limited to linen changes, making beds, sweeping, mopping, vacuuming, dusting, cleaning windows, cleaning washrooms, stocking linen closets and supply areas. Hours of this position are Monday to Sunday with various start times depending upon hotel occupancy.
Responsibilities
- Sweep, mop wash, polish floors
- Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture;
- Make beds, change sheets and distribute clean towels and toiletries;
- Stock linen closet and supplies area;
- Clean bathroom fixtures and appliances;
- Clean public areas such as changing room, showers and elevators;
- Pick up debris and empty trash container;
- Wash windows, walls and ceilings.
Requirements
- Hospitality experience preferred
- Functional English language skills
- Must be able to lift at least 25 pounds, in good health, and capable of working in a physically demanding job.
Email Application » Permalink This is a Full Time position.
- Laundry Attendant
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The Sutton Place Hotel at Revelstoke Mountain Resort is looking for dynamic individuals to join our team of hospitality professionals. We are currently looking to fill a few positions in our Laundry Department. The Sutton Place Hotel Revelstoke is committed to providing our guests with highest level of service and product presentation.
Responsibilities
- Collecting, transporting, sorting, washing, drying and folding of hotel linens
- Stock linen closet and supplies area
Requirements
- Hospitality experience preferred
- Functional English language skills
- Must be able to lift at least 30 pounds, in good health, and capable of working in a physically demanding job
Email Application » Permalink This is a Full Time Seasonal position.
- Concierge
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The Sutton Place Hotel Revelstoke is recruiting Seasonal Concierge Personnel. Duties include assisting with arrivals and departures, providing outstanding guest service that meets and exceeds guest expectations. Concierge must possess a positive and upbeat personality, have the ability to multi-task, be detail-oriented and be able to problem solve.
Responsibilities
- Assist with guest arrival and departures
- Provide personalized service in a professional manner
- Be knowledgeable of community and/or resort attractions and events
- Answer enquiries regarding hotel services and registration by letter, by telephone and in person
- Work closely and professionally with various departments.
- Maintain a clean and organized work environment
- Maintain a high standard of personal hygiene and appearance
Requirements
- High School Diploma, G.E.D. or equivalent
- Valid Driver’s License with the ability to operate a standard transmission vehicle
- Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred
- Experience in all aspects of customer service
- Strong working knowledge of hospitality industry principles, methods, practices, and techniques
- Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
- Able to effectively communicate both verbally and in writing
- Ability to coordinate and organize
Email Application » Permalink This is a Full Time Seasonal position.
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Hiring Requirements
- Social Insurance number (Tax File Number): All employees are required to have a copy of their SIN number before work can commence. Proof of application is acceptable for international employees and must be applied for upon arrival in Canada. Please visit Service Canada for more information
- Health Care Number
- Valid Work Visa (international applicants)
- Valid Driver's License (if required for position)
- Banking Information: Bank name, address, branch number, transit number, and account number. A VOID cheque is preferred
- Emergency Contact: Name, relationship, street address and phone number
- Permanent Mailing Address for tax information and other important documents
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Frequently Asked Questions
Q: When do seasonal employment positions start?
Our winter season kicks off in November with a closing date in April. Our summer season begins in May and runs until October. Start dates vary according to the position applied for, but typically begin one week prior to seasonal operations.
Q: Does Revelstoke Mountain Resort offer staff accommodation?
Revelstoke Mountain Resort does not offer staff accommodation at this time. The town of Revelstoke offers a variety of accommodation options. Please make a rental application at Revelstoke Property Services or view private rental listings on The Stoke List classifieds.
Q: I am not from Canada. What do I need to do to work at Revelstoke Mountain Resort?
In order to be legally entitled to work in Canada, you will need to provide the following:
- A Valid Work Permit
- Social Insurance Number (SIN) or acknowledgment of receipt that you have applied for one. For general inquiries, you can contact the office by email at [email protected], visit the Social Development Canada website or call toll free in Canada: 1.800.206.7218. We encourage you to apply in person as your application will be certified and your documents will be returned to you immediately. You should receive your SIN card in approximately three weeks
- Criminal Record Check (International Applicants are required to obtain a Criminal Record Check before leaving their home country) Your clearance must be dated within the last 18 months
- Photo Identification (Government issued id only: passport, drivers license, etc)
Q: I am not from Canada. How do I obtain a work permit?
To apply for your Canadian Work Permit, you must contact the Canadian Embassy or Consulate in your country. Please remember that the application process can take several months.
Q: I am applying for my work permit and have been told that I need a letter of offer to obtain the permit. Can Revelstoke Mountain Resort do this for me?
Revelstoke Mountain Resort cannot give letters of offer to foreign workers who require such an offer to apply for their permit to come to Canada. You must apply for a Working Holiday Permit visa. This permit/visa does not require you to have arranged employment before entering Canada.
Q: Does Revelstoke Mountain Resort sponsor people?
At present, Revelstoke Mountain Resort does not offer sponsorships. You are required to obtain a work permit yourself for all occupations.