Employment at Revelstoke Mountain Resort

Revelstoke Mountain Resort looks for individuals who are courageous, compassionate, and competitive; thrive on positive, frequent customer contact; have an adventurous spirit and are enthusiastic, sincere, and fun loving. Revelstoke Mountain Resort fosters a work environment where diversity is valued, quality of life is enhanced and individual aspirations are fulfilled.

  • Revelstoke Mountain Resort

    Indoor Operations

    Access Control Agent

    The Access Control Agent is responsible for the validation of all passes, whilst making sure all pass checking policies and procedures are upheld.

    Responsibilities

    • Understand the proper use of the RFID scanners and their functions.
    • Ensure that all guests and staff accessing the lifts are in possession of a valid and active pass.
    • Assist guests with pass issues.
    • Assist guests at the bottom of the Turtle Creek Magic Carpet.
    • Answer guest inquiries and complaints in a professional manner.
    • Provide the guest with general resort and town information.
    • Work outdoors for long periods of time in varying weather conditions.

    Requirements

    • Excellent communication skills.
    • Excellent customer service skills.
    • Team player.
    • Enjoy working outside.
    • English as a first language, French language an asset.
    • Previous Ticket Checking experience an asset.
    • Mature, enthusiastic, and guest service-oriented.
    • Thrives in a fast-paced environment.
    • Well-organized.
    • Attention to detail.
    • Conflict resolution skills an asset.
    • Ability to multi-task.

    Email Application »    Permalink   This is a Full Time Seasonal position.

    Guest Services Agent

    The Guest Services agent continually strives to provide our guest with the ultimate ski adventure. You are expected to market the products, services, programs, benefits and qualities of Revelstoke Mountain Resort and Selkirk Tangiers Heli Skiing to our guests. The Guest Services agent is also responsible for the validation of all passes.

    Responsibilities

    • Answer guest inquiries and complaints in a professional manner
    • Sell lift tickets, passes, and any other ski product of the resort
    • Complete daily cash outs and reconciliations
    • Assist guests with ticket/pass issues
    • Ensure all ticket checking policies and procedures are upheld
    • Understand the proper use of the RFID scanners and their function
    • Prepared to work outdoors in varying weather conditions as well as working indoors
    • Provide the guest with general resort and town information
    • Maintain Lost & Found articles
    • Maintain comment cards
    • Assist other departments when requested
    • General cleaning duties
    • Other duties as required

    Requirements

    • Experience in the ski industry or a guest relations type atmosphere
    • Excellent communication skills
    • Excellent customer service skills
    • Excellent sales skills
    • Excellent cash handling experience
    • Previous computer knowledge
    • Team player
    • English as a first language, French language an asset
    • Mature, enthusiastic, and guest service oriented
    • Thrives in a fast-paced environment
    • Well-organized
    • Attention to detail
    • Good time management skills
    • Excellent communication skills
    • Conflict resolution skills an asset
    • Ability to multi-task and willingness to assist other departments when required

    Email Application »    Permalink   This is a Part Time Seasonal position.

    Mountain Operations

    Experienced Groomer/ Winch Cat Operator

    The grooming crew is responsible for operating grooming equipment in accordance with company procedures and training.

    Responsibilities

    • Operate all grooming equipment in a safe and responsible manner
    • Carry out pre- and post-trip inspections and complete daily log sheets;
    • Report any issues to supervisor and maintenance department
    • Re-building and maintaining high traffic slopes

    Requirements

    • Previous experience operating groomer/winch cat
    • Understanding of mountain resort operations and basic cat maintenance
    • Self-motivated, able to work independently and as a part of the team
    • Valid drivers license
    • Ability to work night shifts

    Email Application »    Permalink   This is a Full Time position.


    The Sutton Place Hotel

    Room Attendant

    The Sutton Place Hotel Revelstoke is committed to providing our guests with the highest level of service and product presentation. Room Attendants are responsible for the cleanliness of guest suites and public areas. Duties includes but are not limited to linen changes, making beds, sweeping, mopping, vacuuming, dusting, cleaning windows, cleaning washrooms, stocking linen closets and supply areas. Hours of this position are Monday to Sunday with various start times depending upon hotel occupancy.

    Responsibilities

    • Sweep, mop wash, polish floors
    • Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture;
    • Make beds, change sheets and distribute clean towels and toiletries;
    • Stock linen closet and supplies area;
    • Clean bathroom fixtures and appliances;
    • Clean public areas such as changing room, showers and elevators;
    • Pick up debris and empty trash container;
    • Wash windows, walls and ceilings.

    Requirements

    • Hospitality experience preferred
    • Functional English language skills
    • Must be able to lift at least 25 pounds, in good health, and capable of working in a physically demanding job.

    Email Application »    Permalink   This is a Full Time position.


    Food & Beverage

    Rockford & Mackenzie Common

    No positions are currently open.

    Revelation Lodge

    No positions are currently open.

  • Hiring Requirements

    • Social Insurance number (Tax File Number): All employees are required to have a copy of their SIN number before work can commence. Proof of application is acceptable for international employees and must be applied for upon arrival in Canada. Please visit Service Canada for more information
    • Health Care Number
    • Valid Work Visa (international applicants)
    • Valid Driver's License (if required for position)
    • Banking Information: Bank name, address, branch number, transit number, and account number. A VOID cheque is preferred
    • Emergency Contact: Name, relationship, street address and phone number
    • Permanent Mailing Address for tax information and other important documents
  • Frequently Asked Questions

    Q: When do seasonal employment positions start?

    Our winter season kicks off in November with a closing date in April. Our summer season begins in May and runs until October. Start dates vary according to the position applied for, but typically begin one week prior to seasonal operations.

    Q: Does Revelstoke Mountain Resort offer staff accommodation?

    Revelstoke Mountain Resort does not offer staff accommodation at this time. The town of Revelstoke offers a variety of accommodation options. Please make a rental application at Revelstoke Property Services or view private rental listings on The Stoke List classifieds.

    Q: I am not from Canada. What do I need to do to work at Revelstoke Mountain Resort?

    In order to be legally entitled to work in Canada, you will need to provide the following:

    • A Valid Work Permit
    • Social Insurance Number (SIN) or acknowledgment of receipt that you have applied for one. For general inquiries, you can contact the office by email at [email protected], visit the Social Development Canada website or call toll free in Canada: 1.800.206.7218. We encourage you to apply in person as your application will be certified and your documents will be returned to you immediately. You should receive your SIN card in approximately three weeks
    • Criminal Record Check (International Applicants are required to obtain a Criminal Record Check before leaving their home country) Your clearance must be dated within the last 18 months
    • Photo Identification (Government issued id only: passport, drivers license, etc)

    Q: I am not from Canada. How do I obtain a work permit?

    To apply for your Canadian Work Permit, you must contact the Canadian Embassy or Consulate in your country. Please remember that the application process can take several months.

    Q: I am applying for my work permit and have been told that I need a letter of offer to obtain the permit. Can Revelstoke Mountain Resort do this for me?

    Revelstoke Mountain Resort cannot give letters of offer to foreign workers who require such an offer to apply for their permit to come to Canada. You must apply for a Working Holiday Permit visa. This permit/visa does not require you to have arranged employment before entering Canada.

    Q: Does Revelstoke Mountain Resort sponsor people?

    At present, Revelstoke Mountain Resort does not offer sponsorships. You are required to obtain a work permit yourself for all occupations.

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